Monitored Home Security Systems Frequently Asked Questions

What User Types Are Available on the IQ Panel 5 System?
Learn about user code types on the IQ Panel 5. Dealer, Installer, Master, User, Guest, and Duress each provide a different access level for settings and arming.
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Does the IQ5 NS Security Panel Support a Screen Lock Feature?
The IQ5 NS does not support Screen Lock. It has no display. For screen lock functionality, consider the IQ Panel 5 or IQ5 Hub security panels instead.
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How Do I Enable Screen Lock on the IQ5 Hub Security Panel?
Learn how to enable Screen Lock on the IQ5 Hub. Open the Settings Tray, touch Screen Lock, and set a 4-digit or 6-digit PIN to protect the panel screen.
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How Do I Replace the Backup Battery in the IQ5 NS Panel?
Learn how to replace the IQ5 NS backup battery. Power down the panel first, unplug the 6-pin battery connector, remove the old battery, and install the new one.
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How Do I Replace the Backup Battery in the IQ5 Hub Panel?
Learn how to replace the IQ5 Hub backup battery. Power down the panel, unplug the 6-pin connector, remove the old battery, and press the replacement into place.
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How Do I Replace the Backup Battery in My IQ Panel 5 System?
Learn how to replace the IQ Panel 5 backup battery. Power down first, unplug the 6-pin connector, remove the old battery, and press the replacement in.
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How Do I Add a Doorbell Camera to the IQ5 NS Security System?
Learn how to add a doorbell camera to the IQ5 NS. Connect to Alarm.com and manage through the app. Doorbell notifications appear in the Alarm.com app only.
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How Do I Add a Doorbell Camera to the IQ5 Hub Security Panel?
Learn how to add a doorbell camera to the IQ5 Hub. Connect via Alarm.com and enable Live Answer in Video Settings for live panel doorbell notifications.
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How Do I Add a Doorbell Camera to the IQ Panel 5 System?
Learn how to add a doorbell camera to the IQ Panel 5. Connect via Alarm.com and enable Live Answer in Video Settings for panel doorbell notifications.
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Does the IQ5 NS Security Panel Support Z-Wave SmartStart?
The IQ5 NS does not support SmartStart Z-Wave enrollment. Use the IQ Installer app and Autolearn Z-Wave to add Z-Wave devices to the IQ5 NS security system.
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