Monitored Home Security Systems Frequently Asked Questions

Are Wired or Wireless Alarm Systems More Secure?
When it comes to security systems, wired and wireless panels are equally as secure. A user can feel confident with either type of system. Learn more about alarm systems.
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Can I Monitor My VISTA 20P Remotely w/o Paying Or Using Total Connect?
In order to securely monitor a VISTA 20P System remotely, a user needs access to Total Connect. This requires paying for the service. Learn more about Total Connect 2.0.
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What is the Total Connect Platform?
Honeywell Systems are able to connect with an interactive service platform called Total Connect. This service is used for various system functions. Learn more about Total Connect.
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How Do I Pair an IQ Remote with the Qolsys IQ Panel 2?
An IQ Remote pairs with the Qolsys IQ Panel 2 by connecting both the system and the keypad to the same WIFI network. Learn how to pair the IQ Remote with the IQ Panel 2.
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How Do I Add a Hardwire Zone to a DSC Impassa?
Hardwired sensors can be added to a DSC Impassa System using an RE508X Universal Wired to Wireless Converter. Learn how to use an RE508X with a DSC Impassa Control Panel.
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How Do I Disable Chimes on a Qolsys IQ Panel 2?
It is possible to disable chimes for the IQ Panel 2 System. This option is found within the Sound Settings Menu. Find out how to disable chimes on the IQ Panel 2.
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Can a Tuxedo Touch Text My Phone Messages?
The Honeywell Tuxedo Touch can be set up to send email notifications. This can be used to send SMS text messages to a phone. Learn to set up the Tuxedo Touch for text alerts.
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What Is Alarm.com?
Many security systems will connect with Alarm.com so that they can be operated remotely. Learn more about the Alarm.com interactive service and its exciting features.
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How Do I Add Additional User Codes to a Qolsys IQ Panel 2?
Adding additional users to a Qolsys IQ Panel 2 will allow additional user codes to be used with the system. Learn more about user management on the Qolsys IQ Panel 2 System.
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Is Z-Wave Compatible with ADT?
Z-Wave can be used with any system as long as it has a Z-Wave controller and the user has a monitoring plan that includes Z-Wave control. Learn more about Z-Wave home automation.
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