Monitored Home Security Systems Frequently Asked Questions

How Do I Connect the IQ5 NS Panel to My Home WIFI Network?
Learn how to connect the IQ5 NS to your home WIFI using the IQ Installer app. Select your network from the available list and type your password to connect.
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How Do I Delete a Sensor on the IQ5 NS Security System?
Delete a sensor from the IQ5 NS by opening the IQ Installer app, navigating to Installation, then Devices, Security Sensors, and selecting Delete Sensor.
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How Do I Add and Control Z-Wave Lights With the IQ5 NS?
Learn how to add and control Z-Wave lights with the IQ5 NS. Enroll light modules using the IQ Installer app, then control them through the Alarm.com mobile app.
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What Does Bypassing a Zone Do on the IQ5 NS Security System?
Bypassing a zone on the IQ5 NS removes a sensor from protection for one arming cycle. A bypassed zone will not sound an alarm if it is tripped while armed.
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Does the IQ5 NS Have Disarm Photos Like Other IQ Panels?
The IQ5 NS has no built-in camera and does not support disarm photos. For disarm photo capture, the IQ Panel 5 and IQ5 Hub both include a built-in 13 MP camera.
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How Do I Find the Default Installer Code on the IQ Panel 5?
Learn how to find the default Installer Code on the IQ Panel 5. The default Installer Code is 1111 and is used to access installation and programming menus.
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How Do I Change the Master Code on the IQ Panel 5 Panel?
Learn how to change the Master Code on the IQ Panel 5. Swipe down, enter Advanced Settings with the current code, and update it through User Management.
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How Do I Change the Installer Code on the IQ Panel 5 Panel?
Learn how to change the Installer Code on the IQ Panel 5. Go to Advanced Settings, touch User Management, and use the pencil icon next to Installer to edit.
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How Do I Add a Garage Door Controller to the IQ Panel 5?
Add a Z-Wave garage door controller to the IQ Panel 5 by going to Settings, Advanced Settings, entering code 1111, then Devices, Z-Wave Devices, Add Device.
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How Do I Add and Control Z-Wave Lights on the IQ Panel 5?
Learn how to add and control Z-Wave lights on the IQ Panel 5. Enroll dimmers and smart switches, then control them from the panel touchscreen or Alarm.com.
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