Monitored Home Security Systems Frequently Asked Questions
How Do I Find and Watch Video Tutorials on the IQ Panel 5?
Watch video tutorials on the IQ Panel 5 by touching the Message Center icon in the upper right corner and selecting the Video Tutorials tab to browse videos.
What Does Bypassing a Zone Do on the IQ Panel 5 System?
Bypassing a zone on the IQ Panel 5 removes a sensor from protection for one arming cycle. A bypassed zone will not trigger an alarm if tripped while armed.
How Do I Factory Reset the IQ Panel 5 to Default Settings?
Factory reset the IQ Panel 5 by swiping down, touching Settings, Advanced Settings, entering your Installer Code (1111), then navigating to Dealer Settings.
Where Do Disarm Photos Appear on the IQ Panel 5 Camera?
IQ Panel 5 disarm photos go to the Camera page ARM/DISARM section. Photos include the disarming user, date, and time. Alarm.com can forward them to your phone.
How Do I Run a Cellular LTE Test on the IQ Panel 5 System?
Run a cellular LTE test on the IQ Panel 5 by going to Settings, Advanced Settings, entering code 1111, then System Tests and Cellular Test. Select Start.
What Is the Quick Arm Feature on the IQ Panel 5 System?
Quick Arm on the IQ Panel 5 arms the system without a code. Secure Arming must be disabled by the installer for Quick Arm to function. It is off by default.
How Do I Check for a Software Update on the IQ Panel 5?
Check for software updates on the IQ Panel 5 by swiping down, selecting Settings, then Advanced Settings, entering code 1111, and choosing Upgrade Software.
How Do I Answer a Doorbell Camera Call on the IQ Panel 5?
Answer a doorbell camera call on the IQ Panel 5 with the Live Answer feature. When someone rings, a notification appears. Select Answer to see video and talk.
What Is the Default Master Code on the IQ Panel 5 System?
The default Master Code on the IQ Panel 5 is 1234. This code should be changed after installation to protect your security system from unauthorized access.
How Do I Run a Dual Path Connection Test on the IQ Panel 5?
Run a dual path test on the IQ Panel 5 by going to Settings, Advanced Settings, entering your code 1111, then System Tests. Select Start on the Dual Path page.
Watch video tutorials on the IQ Panel 5 by touching the Message Center icon in the upper right corner and selecting the Video Tutorials tab to browse videos.
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What Does Bypassing a Zone Do on the IQ Panel 5 System?
Bypassing a zone on the IQ Panel 5 removes a sensor from protection for one arming cycle. A bypassed zone will not trigger an alarm if tripped while armed.
Added:
How Do I Factory Reset the IQ Panel 5 to Default Settings?
Factory reset the IQ Panel 5 by swiping down, touching Settings, Advanced Settings, entering your Installer Code (1111), then navigating to Dealer Settings.
Added:
Where Do Disarm Photos Appear on the IQ Panel 5 Camera?
IQ Panel 5 disarm photos go to the Camera page ARM/DISARM section. Photos include the disarming user, date, and time. Alarm.com can forward them to your phone.
Added:
How Do I Run a Cellular LTE Test on the IQ Panel 5 System?
Run a cellular LTE test on the IQ Panel 5 by going to Settings, Advanced Settings, entering code 1111, then System Tests and Cellular Test. Select Start.
Added:
What Is the Quick Arm Feature on the IQ Panel 5 System?
Quick Arm on the IQ Panel 5 arms the system without a code. Secure Arming must be disabled by the installer for Quick Arm to function. It is off by default.
Added:
How Do I Check for a Software Update on the IQ Panel 5?
Check for software updates on the IQ Panel 5 by swiping down, selecting Settings, then Advanced Settings, entering code 1111, and choosing Upgrade Software.
Added:
How Do I Answer a Doorbell Camera Call on the IQ Panel 5?
Answer a doorbell camera call on the IQ Panel 5 with the Live Answer feature. When someone rings, a notification appears. Select Answer to see video and talk.
Added:
What Is the Default Master Code on the IQ Panel 5 System?
The default Master Code on the IQ Panel 5 is 1234. This code should be changed after installation to protect your security system from unauthorized access.
Added:
How Do I Run a Dual Path Connection Test on the IQ Panel 5?
Run a dual path test on the IQ Panel 5 by going to Settings, Advanced Settings, entering your code 1111, then System Tests. Select Start on the Dual Path page.
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