Smart Home Controllers Frequently Asked Questions
How Do I Program Z-Wave Devices to a 2GIG GC Touch Panel?
To program Z-Wave devices to the 2GIG GC Touch, access the Automation Device menu in Settings, tap Add Device, and trigger the Z-Wave device to pair it.
How Do I Add a New Sensor to the IQ Panel 5 Security System?
Add a sensor to the IQ Panel 5 by swiping down from the home screen, selecting Settings, entering Installer Code 1111, then navigating to Security Sensors.
How Do I Delete a Sensor on the IQ Panel 5 Security System?
Delete a sensor from the IQ Panel 5 by swiping down, selecting Settings, entering Installer Code, then going to Devices, Security Sensors, and Delete/Replace.
What Is the Live View Camera Feature on the IQ5 Hub Panel?
Live View on the IQ5 Hub streams live Alarm.com camera video to the panel screen. View up to 40 cameras with full-screen playback and two-way audio support.
What Is Live View on the IQ Panel 5 and How Does It Work?
Live View on the IQ Panel 5 streams live Alarm.com camera video to the panel screen. View up to 40 cameras with full-screen playback and two-way audio support.
Does the IQ5 NS Security Panel Support Live View Cameras?
The IQ5 NS does not support Live View. It has no screen. Learn which IQ5 family panels include Live View and how to view Alarm.com cameras from your mobile app.
Can WIFI be Primary with Cellular as Backup on a 2GIG GC Touch?
Yes. The 2GIG GC Touch uses WIFI as the primary communication path and built-in 4G/LTE cellular as backup. The panel switches automatically if WIFI fails.
Does the IQ5 NS System Require Professional Monitoring?
No, the IQ5 NS does not require professional monitoring to operate. It works as a local alarm siren/system without a monthly service plan. Learn more here!
What Does a Solid Green Power LED Mean on the IQ5 NS Panel?
A solid green Power LED on the Qolsys IQ5 NS indicates the panel is receiving AC power from its 12V DC power supply and operating normally without battery.
Does the Qolsys IQ5 NS Have a Settings Tray on the Panel?
No. The Qolsys IQ5 NS does not have a settings tray because it has no touchscreen display. Use the IQ Installer app on your mobile device to access settings.
To program Z-Wave devices to the 2GIG GC Touch, access the Automation Device menu in Settings, tap Add Device, and trigger the Z-Wave device to pair it.
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How Do I Add a New Sensor to the IQ Panel 5 Security System?
Add a sensor to the IQ Panel 5 by swiping down from the home screen, selecting Settings, entering Installer Code 1111, then navigating to Security Sensors.
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How Do I Delete a Sensor on the IQ Panel 5 Security System?
Delete a sensor from the IQ Panel 5 by swiping down, selecting Settings, entering Installer Code, then going to Devices, Security Sensors, and Delete/Replace.
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What Is the Live View Camera Feature on the IQ5 Hub Panel?
Live View on the IQ5 Hub streams live Alarm.com camera video to the panel screen. View up to 40 cameras with full-screen playback and two-way audio support.
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What Is Live View on the IQ Panel 5 and How Does It Work?
Live View on the IQ Panel 5 streams live Alarm.com camera video to the panel screen. View up to 40 cameras with full-screen playback and two-way audio support.
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Does the IQ5 NS Security Panel Support Live View Cameras?
The IQ5 NS does not support Live View. It has no screen. Learn which IQ5 family panels include Live View and how to view Alarm.com cameras from your mobile app.
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Can WIFI be Primary with Cellular as Backup on a 2GIG GC Touch?
Yes. The 2GIG GC Touch uses WIFI as the primary communication path and built-in 4G/LTE cellular as backup. The panel switches automatically if WIFI fails.
Added:
Does the IQ5 NS System Require Professional Monitoring?
No, the IQ5 NS does not require professional monitoring to operate. It works as a local alarm siren/system without a monthly service plan. Learn more here!
Added:
What Does a Solid Green Power LED Mean on the IQ5 NS Panel?
A solid green Power LED on the Qolsys IQ5 NS indicates the panel is receiving AC power from its 12V DC power supply and operating normally without battery.
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Does the Qolsys IQ5 NS Have a Settings Tray on the Panel?
No. The Qolsys IQ5 NS does not have a settings tray because it has no touchscreen display. Use the IQ Installer app on your mobile device to access settings.
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