How Do I Add a Doorbell Camera to the IQ5 Hub Security Panel?

To add a doorbell camera to the IQ5 Hub, connect the camera to your Alarm.com account through the Alarm.com website or app. Cameras connect via WIFI, not directly to the panel. Enable Live Answer in Alarm.com Video Settings so the panel shows a live feed when your doorbell rings.

How Doorbell Cameras Work With the IQ5 Hub

The IQ5 Hub (available in AT&T LTE and Verizon LTE) supports Live Answer for doorbell cameras through the Alarm.com platform. Doorbell cameras connect to your home WIFI network and register with your Alarm.com account — not directly to the panel. When someone rings the doorbell, Alarm.com sends a live video pop-up to the IQ5 Hub touchscreen. The Alarm.com ADC-VDB770 is a compatible doorbell camera model.

To use Live Answer on the IQ5 Hub, you need an active Alarm.com monitoring plan that includes video features, and the Live Answer notification must be enabled in Alarm.com. Setup has two parts: adding the camera to Alarm.com, and enabling the doorbell notification.

Part 1: Add the Camera to Alarm.com

1. Install the doorbell camera and connect it to your home WIFI. Follow the manufacturer's installation instructions. The camera needs a stable WIFI connection to communicate with Alarm.com.

2. Log in to your Alarm.com account and navigate to Video. Select Add Camera or follow the in the app prompts to add a new video device.

3. Follow the Alarm.com setup wizard to add your doorbell camera. Once complete, the camera appears in your Alarm.com video device list.

Part 2: Enable Live Answer on the IQ5 Hub

1. Log in to Alarm.com and go to Video Settings. Navigate to the video device settings for your doorbell camera.

2. Click Video Device Info and enable the doorbell notification for the panel. Check the box to enable Live Answer notifications so Alarm.com sends a live video pop-up to the IQ5 Hub when someone rings the doorbell.

3. Test by pressing the doorbell button. A notification pop-up appears on the IQ5 Hub touchscreen with the live feed. Touch Answer (green) to open two-way audio, or Dismiss (red) to close it.

IQ5 Hub Live Answer doorbell camera notification on the touchscreen

Live Answer Controls

After answering, the live feed opens on the panel. Touch and hold Talk to speak to the visitor. Touch Speaker to toggle audio. If the system is armed, an armed status button appears to disarm directly from the doorbell screen. If a Z-Wave lock is paired at the front door, an Unlock button also appears. Touch End to close the feed.

IQ5 Hub Live Answer active doorbell feed with Talk, Speaker, End, and Snapshot controls

You can also view the doorbell camera feed at any time by swiping left from the home screen to reach the Cameras page, or through the Alarm.com app. For full home automation integration including camera clips and motion alerts, your Alarm.com plan must include the appropriate video features.

Adding a doorbell camera to your IQ5 Hub lets you see and speak with visitors at your door directly from the panel touchscreen on the IQ5 Hub. For help with doorbell camera setup or other configurations or other configurations on your IQ5 Hub, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.