How Do I Enable EN Grade 2 Compliance on the IQ5 Hub System?

To enable EN Grade 2 on the IQ5 Hub, swipe down and touch Settings, then Advanced Settings, and then enter your own Installer Code. Next, touch Installation, then Installer Settings, and then enable the EN Grade 2 setting, which puts the panel into the full EN 50131 Grade 2 compliance mode.

About EN Grade 2

EN Grade 2 puts the IQ5 Hub (available in AT&T LTE and Verizon LTE) into compliance with EN 50131 Grade 2, a European security standard. It is disabled by default, and it is mainly relevant for installations in Europe or anywhere that standard is required. Turning it on is not just a label; it automatically changes a number of behaviors on your security system to meet the standard, so it is not something to enable casually on a typical US install.

Here is what enabling EN Grade 2 changes automatically on the panel:

Change What happens
Entry Procedure Follows the EU entry procedures and alarm transmission delays specified by EN 50131.
Auto Bypass Disabled, so the panel protests arming when a sensor or panel trouble is present (open, tamper, low battery, and so on).
Trouble Handling Trouble alerts cannot be acknowledged until resolved, and trouble beeps expand to include EN 50131 fault indications.
Screen Lock Enabled automatically; the screen locks 30 seconds after disarming.
EU Events A new EU Events icon is added to the Settings page to record the history events EN 50131 requires.
PowerG Supervision Loss of Supervisory Signals for PowerG Non-Emergency Sensors is set to 2 hours by default.
LED Indicator Disabled automatically.
Dealer/Installer Access Dealer or Installer Access Requires User Permission is enabled automatically.

Before You Begin

EN Grade 2 is in the Installer Settings, which require the Installer Code (1111 by default) or Dealer Code (2222 by default). The steps below use the Installer Code. Because enabling it changes so many behaviors at once, only turn it on if your installation actually needs to meet the EN 50131 Grade 2 standard. For a standard US system, leaving it off is the right choice.

Enable EN Grade 2

  1. Swipe down and touch Settings. Swipe down from the top of the screen to open the Settings Tray, then touch SETTINGS.

    IQ5 Hub Settings Tray opened by swiping down from the top of the screenSwipe down from the top of the screen to open the Settings Tray.IQ5 Hub Settings Tray with the Settings button highlightedTouch Settings in the Settings Tray.
  2. Touch Advanced Settings and enter your Installer Code. Touch ADVANCED SETTINGS, then enter your Installer Code (1111 by default). The Dealer Code (2222) works here too. The panel advances automatically after a valid code.

    IQ5 Hub Settings page with Advanced Settings highlightedTouch Advanced Settings.IQ5 Hub code entry keypad for Advanced SettingsEnter your Installer Code (1111 by default).
  3. Touch Installation, then Installer Settings. Touch INSTALLATION, then open INSTALLER SETTINGS and find the EN Grade 2 setting.

    Open Installer Settings and find EN Grade 2.
  4. Enable EN Grade 2. Toggle EN Grade 2 on. The panel immediately applies the EN 50131 behaviors listed above, including enabling Screen Lock and adding the EU Events icon. Toggle it off here any time to return to standard operation.

    Toggle EN Grade 2 on.

Tips

Enabling EN Grade 2 is what unlocks the EN Grade 2 only settings, such as the AC Delay Notification on the IQ5 Hub and the EU Event Swinger Shutdown Count, which stay greyed out until this is on. If a setting you want is greyed out and tied to EN Grade 2, turning this on is the fix. Keep in mind that it also disables Auto Bypass and the LED Indicator and forces Screen Lock on, so expect those changes in day-to-day use once it is enabled.

Enabling EN Grade 2 on the IQ5 Hub brings the panel into EN 50131 Grade 2 compliance. For help with EN Grade 2 or the settings it controls on your IQ5 Hub, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.

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