Frequently Asked Questions

How Does WIFI Work on a Camera?
A WIFI camera contains a WIFI card for communicating with a router. This will allow the camera to be viewed online through an interactive service. Learn more about WIFI Cameras.
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Can I Install Security Cameras in My Apartment?
Many security cameras can be rested on a table or a desk so that no holes need to be drilled. This makes them great for apartments. Learn more about security cameras.
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How Old is the Honeywell Company?
Honeywell was founded in 1906 as the Honeywell Heating Specialty Company. This makes it 112 years old as of 2018. Find out more about the exciting History of Honeywell.
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How Do I Disarm My DSC Alarm System?
There are three main ways to disarm a DSC Alarm System. It can be done from the panel, from a key fob, or from Alarm.com. Learn how to disarm a DSC Alarm System.
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How Do I Arm My Alarm System?
The process for arming an alarm system differs between wireless and hardwired systems. Both system types follow a simple process. Learn how to arm your alarm system.
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Why Am I receiving a "Duplicate User Code" Error in TC2?
You will receive a "Duplicate User Code" error if trying to enable partitions on a system with the same 4-digit code assigned to more than one user. Learn to deal with this error.
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How Do I Setup Partitioning On My Total Connect Account?
Existing Total Connect accounts will be prompted to "Enable Partitions". Choose "Configure Now" and follow the prompts. Learn to set up partitioning in Total Connect 2.0.
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How Do I Add a Wireless Zone to a Qolsys IQ Panel 2?
Wireless zones are added to an IQ Panel 2 by putting the system into learn mode and then activating the sensor to enroll it. Find out how to add a wireless zone to an IQ Panel 2.
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Are Honeywell Smokes Compatible w/ Google Home?
A Honeywell Smoke Detector will not work with Google Home, even if the panel's interactive service is compatible. Find out why smoke detectors are incompatible with Google Home.
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How Many Hardwired Zones Are On a Qolsys IQ Panel 2?
The IQ Panel 2 has two inputs for normally closed hardwired devices. Additional hardwired devices can be added using a wired to wireless converter. Learn more about IQ Panel 2.
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