Frequently Asked Questions

How Do I Add Additional Keypads to a 2GIG GC3?
The 2GIG GC3 Alarm System has a Keypad Menu where new keypads can be enrolled. The system supports the SP1, SP2 and PAD1-345 Keypads. Learn how to set up a keypad with a 2GIG GC3.
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Is the IS335 Compatible with the VISTA-50P?
The IS335 is a hardwired motion detecting sensor that can be used with a Honeywell VISTA-50P System. Learn about the Honeywell IS335 Motion Sensor and how it is used.
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How Do I Change a Master Code on a Honeywell System If I Only Have a Tuxedo Keypad?
To change the Master Code using a Tuxedo Touch Keypad, you should use the device's Console Mode. Learn how to enter console mode and change the Master Code for your VISTA System.
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Can I Add a Honeywell 4219 Zone Expander to a Honeywell VISTA-128BPT?
The Honeywell 4219 cannot be used with polling loop panels like the VISTA-128BPT. Instead, a 4208SN or 4208U can be used for this purpose. Learn about the VISTA-128BPT.
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How Does a FireFighter FF345 Detector Work?
The FireFighter FF345 is a takeover module that listens for the temporal sound of an activated smoke detector or carbon monoxide sensor. Learn about the FireFighter FF345.
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How Do I Connect My Lyric Thermostat to Alexa?
A Lyric Thermostat is paired with Alexa using the Honeywell Home App. The Honeywell Home Skill must be enabled in the Alexa App. Learn how to use your Lyric Thermostat with Alexa.
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What Do the Buttons on the 5834-4 Key Fob Mean?
A Honeywell 5834-4 Key Fob has four buttons. By default, these buttons are for arming away, arming stay, disarming and triggering a panic. Find out what the 5834-4 buttons mean.
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What Can Set Off Wireless Glass Break Detectors?
Glass breaks are triggered by sounds similar to the shattering of glass. Some must also detect the "thud" of an object striking against glass. Find out what sets off glass breaks.
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How Many Zones Does a 5834-4 Take?
A 5834-4 Key Fob will use one zone for each programmed function. The device can perform up to eight different functions, for a total of eight zones. Learn about the 5834-4.
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How Do I Find the Serial Number on a Honeywell Key Fob?
The Serial Number for a Honeywell Key Fob can be found on the back of the device on a sticker. Or it can be found by enrolling it to a panel. Learn how to find a key fob SN.
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