Frequently Asked Questions

Does the DSC Impassa Support Partitions?
The DSC Impassa does not provide support for multiple partitions. A user will need a different alarm system to use partitions. Learn more about the DSC Impassa System.
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Can I Arm/Disarm a DSC Impassa From My Phone?
If a DSC Impassa is connected with Alarm.com, then a user will be able to arm and disarm their system from their phone. Discover more about the DSC Impassa and Alarm.com.
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Can I Use More than One Keypad On a DSC Impassa?
The DSC Impassa will support both the DSC WT5500 2-Way Wireless Keypad and the DSC WTK5504 2-Way Wireless TouchScreen Arming Station. Learn more about the Impassa keypad options.
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How Do I Change the Volume of a DSC Impassa?
The volume menu on a DSC Impassa is accessed by pressing [*] [6] [Master Code]. The volume is then adjusted using the arrows. Find out how to adjust the volume on a DSC Impassa.
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Can a DSC Impassa be Self-Monitored?
It is possible to do self-monitoring with a DSC Impassa. The system will need to be connected with Alarm.com to make this possible. Learn how to self-monitor a DSC Impassa.
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How Do I Connect an Android to a DSC Impassa?
To control a DSC Impassa using an Android Phone, you must use the Alarm.com Mobile App. The app can be downloaded for free from the Google Play Store. Learn more about Alarm.com.
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How Do I Add a DSC Impassa to My Local WIFI?
A DSC Impassa cannot connect with a WIFI network. Instead, we recommend using a cellular connection with the system. Learn about the possible communication paths for the Impassa.
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How Do I Connect a TG-1 Express to my Older Legacy Panel?
The Telguard TG-1 Express mounts near the panel. It connects to the power and phone terminals of the panel. Learn how to connect the TG-1 Express to a legacy panel.
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Will 2GIG Sensors Work On a DSC Impassa?
The DSC Impassa accepts wireless sensors that operate at 433 MHz. Since 2GIG Sensors operate at 345 MHz, they cannot be used. Find out which sensors will work with the Impassa.
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Will Total Connect Work w/ a DSC Impassa?
A DSC Impassa cannot be used with Total Connect. The Total Connect service is for Honeywell Panels only. But the DSC Impassa can access Alarm.com. Learn more about Alarm.com.
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