Frequently Asked Questions

How Do I Find the Serial Number on a Honeywell Key Fob?
The Serial Number for a Honeywell Key Fob can be found on the back of the device on a sticker. Or it can be found by enrolling it to a panel. Learn how to find a key fob SN.
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How Do I Record Video on My Honeywell Wireless Security Camera?
A Honeywell Camera will record a 30 second clip when its motion sensor or microphone is activated. Manual recordings can also be made from TC2. Learn about security cameras.
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How Do I Connect My Lyric Alarm System to Alexa?
A Lyric Panel can be controlled through Alexa by enabling the TC2 Alexa Skill and pairing the associated Total Connect 2.0 account. Learn how to connect a Lyric System with Alexa.
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Will an L5100 Work with a Z-Wave Thermostat?
Once an L5100-ZWAVE has been added to a Honeywell L5100, the system will be able to support Z-Wave thermostats. Learn about the Honeywell L5100 and the L5100-ZWAVE module.
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How Do I Program the Honeywell 5800COMBO to the 2GIG GC3?
For full functionality, the 5800COMBO will use four zones on the 2GIG GC3 - smoke/heat, CO detection, freeze and maintenance. Learn how to program the 5800COMBO to the 2GIG GC3.
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How Do I Add a LiftMaster Garage Door Opener to a Qolsys IQ Panel 2?
A Z-Wave garage door opener can integrate a garage door motor with a Qolsys IQ Panel 2. A good device for this purpose is the Linear GD00Z. Learn more about this Z-Wave device.
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How Do I Find the MAC/CRC on a Tuxedo Touch WIFI?
The MAC and CRC codes for a Tuxedo Touch WIFI Keypad are easy to find. The info is available in the System Information Menu. Learn how to find the MAC/CRC on a Tuxedo Touch WIFI.
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How Do I Change an Installer Code on a Honeywell System?
The Installer Code is used for entering programming and making system changes. We advise keeping the code at its default, but it can be changed. Learn to change your Honeywell IC.
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Does the 6160 Have a Version That Voices Zones?
The version of the Honeywell 6160 that speaks out the name of zones is called the Honeywell 6160V. It is used the same was the 6160. Learn about the Honeywell 6160V Keypad.
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How Do I Find the MAC Address on a Lyric Alarm System?
The Lyric MAC Address can be found under programming by using the system's Installer Code. Learn how you can find the MAC Address for your Lyric Security System.
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