Frequently Asked Questions

Can I Update the Firmware On a VISTA-P Alarm System?
A firmware update for a VISTA P-Series System comes with a PROM Chip upgrade. Certain VISTA Panels can make these upgrades. Learn if your VISTA System can receive a new PROM Chip.
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How Much Money Can I Save Using a Programmable Thermostat?
You can save money by setting up a programmable smart thermostat to heat and cool your home based on your usual schedule. Find out how much a programmable thermostat can save you.
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Will ADC-V721W Only Work w/ Alarm.Com?
An ADC-V721W is a security camera designed for us with Alarm.com. It will not work unless it is connected with the Alarm.com service. Learn about the ADC-V721W Security Camera.
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What Is the Difference Between Slim Line and Regular Alarm Sensors?
A sensor that is considered "slim line" is thinner than a regular alarm sensor. This makes slim line sensors better for applications with limited space. Learn about alarm sensors.
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What Peripherals Come w/ a Security System?
Most security systems do not come with any major peripherals. However, Alarm Grid offers system kits that include these add-ons. Learn about security system peripherals.
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What Is a Honeywell VISTA-50P?
The Honeywell VISTA-50P is an older alarm panel. It features a poling loop for support of V-Plex devices. But it cannot be used with Total Connect 2.0. Learn about the VISTA-50P.
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Are There Security Systems Better Than a Honeywell L5000 Alarm System?
The Honeywell L5000 is a relatively outdated alarm panel that many users should consider replacing with a newer and better system. Learn about the Honeywell L5000 Security System.
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What is a Door Contact Sensor
Alarm systems use door contact sensors to know whether or not doors are opened or closed. This is important for monitoring building activity. Learn about door contacts.
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How Do You Address a Honeywell Alarm Keypad?
All Honeywell Alarm Keypads must be addressed before you can use them. This is done through system programming. Learn how to address your Honeywell Alarm Keypad.
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How Do I Setup TC 2.0 On My Phone?
If you have a Honeywell Alarm System, you will most likely what to use Total Connect 2.0 on your smartphone. Find out how to access TC2 on your phone to control your system.
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