Frequently Asked Questions

Can I Install an Interlogix Simon XTi or XTi-5 Myself and Still Get Monitoring?
It does not matter who installed a Simon XTi or XTi-5 System. As long as it can successfully send outbound communication signals, it will be able to receive monitoring service. This is even true if the system was self-installed by a DIY user. Learn more about alarm monitoring services.
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Can I Set Up WIFI as Primary & GSM as backup on an Interlogix Simon XTi or XTi-5?
The Simon XTi and XTi-5 Systems cannot connect to a WIFI network. This makes it impossible to use WIFI as a communication path. However, this is not a major concern, since cellular service is superior for alarm systems anyway. Learn more about cellular monitoring for a Simon XTi or XTi-5 System.
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How Do I Enroll a Z-Wave Lock to My Interlogix Simon XTi or XTi-5?
When enrolling a Z-Wave lock with a Simon XTi or XTi-5, the lock should first be cleared from the network. Then the lock can be learned-in by putting the system in Z-Wave inclusion mode and activating the inclusion function on the lock. Learn how to set up a Z-Wave lock with a Simon XTi or XTi-5.
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Can I Turn Off the Siren for an Interlogix Simon XTi or XTi-5?
The internal siren for a Simon XTi or XTi-5 System can be disabled from within system programming. The option is found inside the "Siren Options" sub-menu. You will need the system's Installer Code to access system programming. Learn how to disable the siren for a Simon XTi or XTi-5 System.
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Can I Connect an iPhone to an Interlogix Simon XTi or XTi-5?
To control a Simon XTi or XTi-5 System using an iPhone, you must use the Alarm.com Mobile App. This app is available for free download from the Apple App Store. The system will need to be synced with Alarm.com for this to be possible. Learn how to set up an iPhone with a Simon XTi or XTi-5.
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Can I Use an LT-Cable w/ an Interlogix Simon XTi or XTi-5 Alarm System?
The LT-Cable can certaintly be used with an Interlogix Simon XTi or XTi-5 in place of a standard 18-gauge 2-conductor wire. By using an LT-Cable, it is easier to get power to the alarm system. The LT-Cable is available for purchase on our website. Learn more about the Honeywell LT-Cable.
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Does the Qolsys IQ Panel 2 Support Partitions?
Software Update 2.3.0 made it possible for the Qolsys IQ Panel 2 to support partitions. The option is found within the Advanced Settings Menu. Learn about the Qolsys IQ Panel 2.
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Will an Interlogix Simon XTi or XTi-5 Work w/ Google Home?
The Interlogix Simon XTi and XTi-5 Systems are compatible with Google Home devices. The user must pair their Google Home device with their Alarm.com account. This is done through the Google Home App. Learn how to pair your Interlogix Simon XTi or XTi-5 Alarm System with Google Home.
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How Do I Control Lights w/ an Interlogix Simon XTi or XTi-5?
There is a section within system settings on an Interlogix Simon XTi or XTi-5 Panel for controlling Z-Wave lights. Please note that the lights will need to be programmed with the system before they can be controlled. Learn how to control Z-Wave lights on an Interlogix Simon XTi or XTi-5.
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How Do I Connect an Interlogix Simon XTi or XTi-5 to Phone Line Monitoring?
To connect a Simon XTi or XTi-5 to phone line monitoring, start by connecting the panel to a phone jack. Then program the dialer and adjust the reporting options. The panel will need active monitoring service to successfully dial out to a central station. Learn how to set up phone line monitoring.
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