Frequently Asked Questions

How Do I Mount the ADC-V721W?
To mount the ADC-V721W, hold the mounting plate in the location where the camera will go. Then mark the location of the two holes to drill. Next, drill the two holes, along with a center hole for the cable. Finally, screw in the mounting plate, and attach the camera. Learn more about the ADC-V721W.
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How Do I Wire a 4-Wire Smoke Detector to My Wired Alarm System?
Connecting a 4-wire smoke detector to a wired alarm system is a slightly more complicated process than setting up most other hardwired zones. Several wired connections will need to be made. The setup will also require an end of line resistor and a relay module. Learn more about 4-wire smokes.
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How Do I Turn Off Alarm Reporting for a Honeywell 5800 Series Motion Sensor?
Alarm reporting for a Honeywell 5800 Series Motion Sensor can be turned off through zone programming. This will instruct the system to not send out a distress signal to the central station if an alarm event involving that sensor were to occur. Learn more about alarm reporting on a motion sensor.
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What Is the Best Alarm Contact?
There is no single best alarm contact. Many different types of door and window contacts are available, and the best one depends on the needs of the user. There are several questions to ask when looking for an alarm contact so that you can obtain the perfect one. Learn more about alarm contacts.
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What's the Best Place to Install a Smoke Detector?
When choosing a location for a smoke detector, there are some things to remember. For example, it should be placed away from any vents or ducts that might affect its performance. It should also be at least 10 feet away from any kitchen appliances. Learn more about where to place a smoke detector.
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How Do I Turn Off Sensor Supervision for a Honeywell 5800 Series Motion Sensor?
Sensor supervision on a 5800 Series Motion Sensor is used by an alarm system to check-in with the sensor and make sure that it is within range and communicating properly. Turning this off will have the panel not look out for any check-in signals from the sensor. Learn more about sensor supervision.
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Do I Need Dispatch If I Live In An Apartment?
Just because you live in an apartment doesn't mean that you shouldn't have central station monitoring with automatic dispatch. If you want help to be automatically sent out to your home in the event of an emergency, then you must have dispatch. Learn more about central station monitoring.
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Why Did My Panel Report Code E339 "Power on Reset"?
A Honeywell Panel will report the message E339 "Power on Reset" when its communicator has been reset. The communicator for a Honeywell System will reset whenever programming changes are sent to the module or when the module is powered off and then back on. Learn more about the E339 message.
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Honeywell 5800COMBO vs Honeywell 5809
The 5800COMBO and the 5809 are both wireless fire sensors from Honeywell. The 5809 is for heat detection only, while the 5800COMBO is used for heat, smoke and carbon monoxide detection. Both sensors will interface with the same alarm systems. Learn more about these life-safety sensors.
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How Do I Put the 2GIG GC2 Into Learn Mode?
Learn mode for the 2GIG GC2 is accessed through the system configurations menu. This mode is used to auto-enroll wireless sensors with the GC2 panel. By activating a sensor while the panel is in this mode, it can be learned-in automatically. Discover more about learn mode for a 2GIG GC2.
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