Frequently Asked Questions

Can I Get an Alarm System w/ Bad Credit?
If you purchase an alarm system outright, then there will be no need for a credit check. But people with poor credit may be denied financing. Learn more about our financing plans.
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How Loud is the Interlogix Simon XTi or XTi-5 Siren?
The sirens inside of the Simon XTi and XTi-5 Systems are both rated at 85 dB. If a user needs a louder siren, a wired siren can be used. Learn about the XTi and XTi-5 Sirens.
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Do Wireless Security Cameras Need Power?
Just like any electrical devices, security cameras need some type of power. There are multiple ways this power can be provided. Learn more about security cameras.
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How Do I Un-Bypass A Bypassed Zone On a Honeywell System?
Learn how to un-bypass a bypassed zone on a Honeywell system
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Do Alarm Motion Sensors Work Through Glass?
Motion sensors detect changes in infrared (IR) energy. This cannot be done through modern glass, so motion sensors do not sense through glass. Learn more about PIR motion sensors.
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Do Motion Detectors Work Through Windows?
Motion sensors are usually unable to detect motion through glass. The infrared energy needed to activate a motion won't easily pass through glass. Learn more about motion sensors.
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Is SmartThings Compatible with Z-Wave?
A SmartThings hub is capable of supporting Z-Wave smart home devices. A security panel can be paired as a secondary Z-Wave controller. Learn more about home automation.
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How Does a Shock Sensor Work?
Shock sensors are designed to detect the shock waves associated with a broken window or door. Once activated, it sends and alert to the system. Learn more about shock sensors.
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Do Motion Sensors Work in the Dark?
Passive infrared motion sensors work by detecting changes in infrared energy. This allows them to work in the dark, Learn more about motion detection sensors and how they work.
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What Does a Burglar Alarm Do?
A burglar alarm is one of the three main types of alarms that can occur on a system. It means that there is some type of intrusion. Learn more about burglar alarms.
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