Frequently Asked Questions

How Do I Connect My VISTA 21iP to Alexa?
A Honeywell VISTA 21iP can be operated with an Amazon Alexa device through Total Connect 2.0. The TC2 Alexa Skill must be enabled. Learn how to connect a VISTA 21iP with Alexa.
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Which Smoke Detectors are Apple HomeKit Compatible?
Any smoke detector that is connected with a Honeywell Lyric Alarm System is compatible with Apple HomeKit. Find out which smoke detectors will work with Apple HomeKit.
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Is Alexa Compatible with the Lyric Security System?
The Lyric Alarm System can receive commands from an Alexa device through Total Connect 2.0. The Total Connect 2.0 Alexa Skill is needed. Learn more about the Lyric and Alexa.
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What is the Best Z-Wave Compatible Security System?
For optimal Z-Wave functionality, we recommend using a Z-Wave Plus controller. Both the IQ Panel 2 Plus and 2GIG GC3 offer Z-Wave Plus. Find out which Z-Wave alarm system to use.
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Total Connect vs. Apple HomeKit
Total Connect 2.0 and Apple HomeKit are both used as part of a smart home setup. But HomeKit allows users to send voice commands through SIRI. Learn more about these services.
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What is the Best Z-Wave Thermostat?
Arguably the best smart thermostat available is the Honeywell T6 Z-Wave Thermostat. It is very easy to install, and it offers great performance. Learn more about the Honeywell T6.
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How Do I Add a Hardwire Zone to a Qolsys IQ Panel 2?
The IQ Panel 2 has two wired terminals on the back. If a larger number of wired sensors are needed, a converter can be used. Learn how to add hardwired zones to the IQ Panel 2.
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Can I Arm or Disarm a VISTA 20P Monitored Over Phone Line Remotely?
To arm or disarm a Honeywell System remotely, the system needs access to Total Connect. This cannot be done using a phone line alone. Learn more about the Total Connect service.
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How Much is Alarm Grid Security Per Month?
The cost of a monitoring plan from Alarm Grid depends on the features that the user receives. The most popular plan is $35 per month. Find out the price of alarm monitoring.
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What is Z-Wave Plus?
One of the most popular wireless protocols today is Z-Wave Plus. This communication protocol is commonly used with smart home devices. Learn more about Z-Wave Plus.
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