Frequently Asked Questions

Can I Connect to the Interlogix Simon XT w/ an iPad?
An iPad can use the Alarm.com Mobile App to connect with an Interlogix Simon XT Alarm System. This app is available for free download from the App Store. The Simon XT must have an active cellular communicator in order to sync with Alarm.com. Learn more about the Alarm.com Mobile App.
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Can I Use More than One Keypad with an Interlogix Simon XT?
The Simon XT System can support up to four different touchscreen keypads. These devices will provide additional points of access for the Simon XT System. Additionally, these keypads can be used to control any programmed Z-Wave devices. Learn more about the Simon XT and external keypads.
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How Do I Add a Wireless Zone to an Interlogix Simon XT?
Wireless zones for an Interlogix Simon XT are configured through the System Programming Menu. With the system in its learn mode, activate the sensor tamper to learn it in. Then configure the settings for that zone. Learn how to enroll a wireless sensor with an Interlogix Simon XT System.
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How Do I Enroll a Z-Wave Lock to My Interlogix Simon XT?
A Z-Wave lock can be enrolled with an Interlogix Simon XT by first putting the system into its inclusion mode. The inclusion function on the Z-Wave lock must then be activated. The panel should recognize the lock and enroll it with the system. Learn how to enroll a Z-Wave lock with a Simon XT.
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How Do I Connect an iPhone to an Interlogix Simon XT?
An iPhone can connect with an Interlogix Simon XT using the Alarm.com Mobile App. The user will need an active Alarm.com account. Alarm.com allows users to arm and disarm their system, check sensor status and control Z-Wave devices. Learn how to connect an iPhone with an Interlogix Simon XT.
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Can I Use an Interlogix Simon XT w/o Monitoring?
If you do not have monitoring, then an Simon XT can only be used as a local alarm. It will not be able to send any alerts to your phone or to a central monitoring station. However, it can still produce local sounds to let on-site users about an alarm event. Learn more about the Simon XT System.
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What's the Best Place to Install 5800COMBO Smoke/CO Detectors?
There are several great locations for 5800COMBO devices. We recommend placing at least one of these devices on each floor of a building. Some great locations include sleeping areas and central locations. But they should be placed away from any vents or ducts. Learn more about the 5800COMBO.
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Honeywell 5809 vs 2GIG SMKT2-345
The 5809 and the SMKT2-345 are both life-safety devices designed to alert people to the presence of a fire. The SMKT2-345 can sense smoke and high temperatures, while the 5809 can only sense high temperatures. They are also manufactured by different companies. Learn more about these two devices.
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What's the Best Place to Install a Heat Detector?
There are certain applications in which using a standalone heat detector makes sense. This includes installations in environments that often feature smoke or dust that could potentially cause a false alarm on a smoke detector. Learn more about choosing a location for a heat detector.
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How Do I Install the Honeywell 5806W3?
The Honeywell 5806W3 Smoke Detector comes with its own mounting plate for easy installation. The mounting plate is secured to the wall using its included screws and wall anchors. The device can then be easily secured to the mounting plate. Learn more about installing a Honeywell 5806W3.
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