Frequently Asked Questions
Why Did My Panel Report Code E339 "Power on Reset"?
A Honeywell Panel will report the message E339 "Power on Reset" when its communicator has been reset. The communicator for a Honeywell System will reset whenever programming changes are sent to the module or when the module is powered off and then back on. Learn more about the E339 message.
Why Did My Panel Report Code R903 "Complete FW"?
A Honeywell VISTA Panel will report the R903 "Complete FW" message after the firmware update process for the AlarmNet communicator has been completed. This message indicates that the process was completed successfully. Learn more about the R903 Complete FW message and what it means.
Why Did My Panel Report Code E903 "Start FW"?
A Honeywell VISTA Panel will send the E903 Start FW message to the monitoring station prior to its firmware update process. This message indicates that the firmware update process has begun. Learn more about the E903 Start FW message and what it means for your Honeywell VISTA Panel.
What's the Best Place to Install a Smoke Detector?
When choosing a location for a smoke detector, there are some things to remember. For example, it should be placed away from any vents or ducts that might affect its performance. It should also be at least 10 feet away from any kitchen appliances. Learn more about where to place a smoke detector.
Honeywell 5800COMBO vs Honeywell 5809
The 5800COMBO and the 5809 are both wireless fire sensors from Honeywell. The 5809 is for heat detection only, while the 5800COMBO is used for heat, smoke and carbon monoxide detection. Both sensors will interface with the same alarm systems. Learn more about these life-safety sensors.
How Do I Put the 2GIG GC2 Into Learn Mode?
Learn mode for the 2GIG GC2 is accessed through the system configurations menu. This mode is used to auto-enroll wireless sensors with the GC2 panel. By activating a sensor while the panel is in this mode, it can be learned-in automatically. Discover more about learn mode for a 2GIG GC2.
How Do I Use the Microphone on the IPCAM-WO?
A microphone is not included on the IPCAM-WO Total Connect Camera. There is also no way to add a microphone to the device. In other words, the device has no audio recording capabilities. But there are some other Honeywell Cameras that have audio capabilities. Learn more about TC Cameras.
What Is the Tamper On My Alarm System For?
The tamper switch is a very important feature on an alarm system. This feature tells the system to produce an instant alarm if someone tries to physically break into the panel while the system is armed. This prevents an intruder from powering down the panel. Learn more about tamper switches.
How Does a Door/Window Alarm Sensor Actually Work?
Most door and window sensors work in the same manner. These devices consist of both a sensor and a magnet. When the door or window opens, the magnet will become separated from the sensor. This will cause the sensor to send a signal to the security system. Learn more about door and window sensors.
How Do I Wire a POTS Line to My Security System?
To wire a POTS line to a security system, the incoming phone line will connect to an RJ jack. The RJ jack is then connected with the alarm panel and the on-site landline phones. Check the terminals when wiring. The panel must support POTS service to do this. Learn more about wiring a POTS line.
A Honeywell Panel will report the message E339 "Power on Reset" when its communicator has been reset. The communicator for a Honeywell System will reset whenever programming changes are sent to the module or when the module is powered off and then back on. Learn more about the E339 message.
Added:
Why Did My Panel Report Code R903 "Complete FW"?
A Honeywell VISTA Panel will report the R903 "Complete FW" message after the firmware update process for the AlarmNet communicator has been completed. This message indicates that the process was completed successfully. Learn more about the R903 Complete FW message and what it means.
Added:
Why Did My Panel Report Code E903 "Start FW"?
A Honeywell VISTA Panel will send the E903 Start FW message to the monitoring station prior to its firmware update process. This message indicates that the firmware update process has begun. Learn more about the E903 Start FW message and what it means for your Honeywell VISTA Panel.
Added:
What's the Best Place to Install a Smoke Detector?
When choosing a location for a smoke detector, there are some things to remember. For example, it should be placed away from any vents or ducts that might affect its performance. It should also be at least 10 feet away from any kitchen appliances. Learn more about where to place a smoke detector.
Added:
Honeywell 5800COMBO vs Honeywell 5809
The 5800COMBO and the 5809 are both wireless fire sensors from Honeywell. The 5809 is for heat detection only, while the 5800COMBO is used for heat, smoke and carbon monoxide detection. Both sensors will interface with the same alarm systems. Learn more about these life-safety sensors.
Added:
How Do I Put the 2GIG GC2 Into Learn Mode?
Learn mode for the 2GIG GC2 is accessed through the system configurations menu. This mode is used to auto-enroll wireless sensors with the GC2 panel. By activating a sensor while the panel is in this mode, it can be learned-in automatically. Discover more about learn mode for a 2GIG GC2.
Added:
How Do I Use the Microphone on the IPCAM-WO?
A microphone is not included on the IPCAM-WO Total Connect Camera. There is also no way to add a microphone to the device. In other words, the device has no audio recording capabilities. But there are some other Honeywell Cameras that have audio capabilities. Learn more about TC Cameras.
Added:
What Is the Tamper On My Alarm System For?
The tamper switch is a very important feature on an alarm system. This feature tells the system to produce an instant alarm if someone tries to physically break into the panel while the system is armed. This prevents an intruder from powering down the panel. Learn more about tamper switches.
Added:
How Does a Door/Window Alarm Sensor Actually Work?
Most door and window sensors work in the same manner. These devices consist of both a sensor and a magnet. When the door or window opens, the magnet will become separated from the sensor. This will cause the sensor to send a signal to the security system. Learn more about door and window sensors.
Added:
How Do I Wire a POTS Line to My Security System?
To wire a POTS line to a security system, the incoming phone line will connect to an RJ jack. The RJ jack is then connected with the alarm panel and the on-site landline phones. Check the terminals when wiring. The panel must support POTS service to do this. Learn more about wiring a POTS line.
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