Frequently Asked Questions

Does a 5800COMBO Do Low-Temp & Freeze Detection Like the 5808W3?
The 5800COMBO offers a low-temperature and freeze detection function that works in the same way as the low-temperature detection function on the 5808W3. This is done by setting the device to loop number 3 within zone programming. Learn more about the 5800COMBO and its programmable functions.
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Can I use the Lynx-WEXT with my Qolsys IQ Panel 2?
Yes, the Lynx-WEXT can be used with the Qolsys IQ Panel 2. By adding the Lynx-WEXT to your Qolsys panel, an external siren, or sirens, drawing up to 1.2 Amps of current can be supported. The Lynx-WEXT contains everything except the siren. Learn more about adding a high current siren here.
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How Does a Fire Detector Work?
There are two primary methods for detecting a fire. These are through either smoke detection and heat detection. For that reason, a "fire detector" is more commonly referred to as a "smoke detector" or a "heat detector". There are also combo smoke and heat sensors. Learn more about these devices.
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Where Should I Install My Motion Detector?
There are several things you should keep in mind when choosing a location for a motion detector. The ideal location for a motion detector is in the corner of a room and away from any windows. The device should be placed 6 to 8 feet off the ground. Learn more about where to install a motion sensor.
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How Do I Wire a 4-Wire Smoke Detector to My Wired Alarm System?
Connecting a 4-wire smoke detector to a wired alarm system is a slightly more complicated process than setting up most other hardwired zones. Several wired connections will need to be made. The setup will also require an end of line resistor and a relay module. Learn more about 4-wire smokes.
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Which Systems Can Alarm Grid Take Over?
Alarm Grid will support any alarm system that we can take over. To take over a system, the user may need to know the panel's Installer Code and/or Master Code. In some situations, the user will need to replace the system's communicator. Learn more about what systems we can take over.
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How Do I Connect My Qolsys IQ Panel 2 to a Garage Door?
A Qolsys IQ Panel 2 can connect with a Z-Wave garage door controller. This will allow the panel to open and close a garage door, and the panel will show whether the garage door is opened or closed. This can also be done using the Alarm.com service. Learn more about Z-Wave garage door controllers.
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How Do I Install an Alarm.com Camera?
Most Alarm.com Cameras are installed in a very similar manner. These cameras come with a mounting plate and screws. After drilling some holes, the mounting plate can be screwed into the wall. The camera can then be attached to the mounting plate. Learn more about installing an Alarm.com Camera.
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What Does an Alarm Do?
An alarm tells the system to send out a distress signal to a central monitoring station and/or the end user. This allows for emergency help to be requested as quickly as possible. The type of alarm that occurs depends on the Response Type for the zone. Learn more about the function of alarms.
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What Is the Best Alarm Contact?
There is no single best alarm contact. Many different types of door and window contacts are available, and the best one depends on the needs of the user. There are several questions to ask when looking for an alarm contact so that you can obtain the perfect one. Learn more about alarm contacts.
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