Frequently Asked Questions

What Is a Security Door Contact?
When attached to a door, a security contact will let the system know when the door has been opened. Both wireless and wired door contacts are available.
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How Many 5881s Can I Hook Up to My VISTA Wired Security System?
The Vista P series panels support only 1 wireless receiver. The standalone receivers come in three capacities, Low, Medium, and High. A Low receiver supports up to 8 zones, Medium supports up to 16, and High supports as many as the panel will allow. Choose your receiver based on the zones needed.
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Do I Need a 5881ENH on My VISTA Security System?
A VISTA security system will not require a 5881ENH, or any other type of wireless receiver, if only hard-wired sensors are going to be used with the panel.
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What's the Best No-Contract Security System with Cameras?
Any Honeywell, 2GIG, or Qolsys system with compatible cameras and the Alarm Grid Platinum plan can provide no-contract monitoring service, including video, for an affordable rate. 2GIG and Qolsys panels use the Alarm.com platform, while Honeywell uses the Total Connect platform.
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How Do I Register the GSM in My Honeywell Security System?
A GSM cellular communicator must be activated by the monitoring company that is providing service. The user will need a cellular monitoring plan to do this.
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What is the Best No-contract Alarm Company?
With our affordable monthly rates, outstanding service and technical support and non-restrictive policies, Alarm Grid is the best no-contract Alarm Company.
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What Brand of PIR Motion Can I Use with a VISTA 20P?
The Honeywell VISTA 20P can use any hardwired 12Volt DC passive infrared (PIR) motion detector, and any Honeywell 5800 series wireless motion sensor. Wired motions will require a 4-wire connection to the panel. Wireless motion detectors will require a wireless receiver to be used.
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How Do I Add Alarm Sensors to a Double Sliding Door?
When adding a contact to a double sliding door, you will most likely need to use two sensors. This will allow for an opening from either side to be detected.
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Can I Monitor My Existing Smoke Detectors Remotely?
Smoke detectors for a security system can be monitored through Total Connect or Alarm.com. The platform that is used will depend on the type of panel you have.
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How Do I Install a Magnet on French Doors?
​Installing a contact and magnet on a French door requires that the magnet is set on the opening part of the door and the contact is on the frame above it.
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