Frequently Asked Questions

How do I wire a Honeywell ZWSTAT Thermostat?
Learn how to wire a Honeywell ZWSTAT Thermostat in this FAQ!
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Can I use a Honeywell Vista 20P, 15P w/ Total Connect?
Old Vista systems do not work with Total Connect 2.0, but it's easy to upgrade them.
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Is a Honeywell Tuxedo Touch a stand-alone alarm system?
We get asked a lot whether the TUX is a full security system or if it's something else. The answer is simple!
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Why is Total Connect showing a wrong outside temp?
Is your Total Connect 2.0 account showing the wrong outside temperature? Let's help you fix that.
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Why Does ZWSTAT Reset to 85°F on L5100, Total Connect?
Is your ZWSTAT thermostat seemingly possessed and setting itself to odd times throughout the day? Read our FAQ for answers!
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Do I need an internet connection to use use the L5100?
The L5100 relies on different modes of communication to speak with Alarm Net. Get an explanation of whether you need an internet connection to use this system.
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Is Total Connect good for an apartment security system?
Find out if you should get Honeywell's Total Connect service for your apartment in this FAQ.
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How many cameras can you enroll in total connect?
How many cameras can you enroll in total connect?
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How do I sign up to Total Connect 2.0?
How do I sign up to Total Connect 2.0?
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How do I add or edit an user profile in Total Connect?
How do I add or edit an user profile in Total Connect?
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