Frequently Asked Questions
What is the Difference Between Honeywell and ADEMCO?
Honeywell and ADEMCO both largely refer to the same equipment. ADEMCO was the original name for Honeywell, which later became Resideo. Learn about Honeywell and ADEMCO.
How Do I Activate a System for Monitoring with Alarm Grid?
There are many things you can do as an end user to make sure that your activation goes as smoothly as possible. Learn how to activate a system for alarm monitoring service.
Where Should I Install the Alarm Sensor On My Sliding Door?
With sliding doors, the same principle applies. Place the magnet on the moving portion of the door, and position the sensor on the frame. Learn where to install your door sensor.
4208U Vs. 4208SN
The 4208U and the 4208SN are both 8-Zone hardwire expansion modules with some differences between them. Read on to learn about these two polling loop expansion modules.
What Battery Goes in a Honeywell 5800 Series Motion Sensor?
Most Honeywell 5800 Series Motion Sensors use lithium CR123A batteries. There are also some that use AA batteries. Learn about Honeywell 5800 Series Motion Sensors.
How Do I Batch Enroll Users via Total Connect 2.0?
Total Connect 2.0 has a special feature that allows you to add multiple new users at once by using an Excel document. Learn how to batch enroll users in Total Connect 2.0.
How Do I Change the Font Type and Size for TC2 On My Android Device?
If you change the font type and size for your Android device, then the change will also be applied within Total Connect 2.0. Learn how to change the font for TC2.
Does TC2 Support Voice Commands?
Android users can control TC2 using Google voice commands from within the TC2 App. But iOS users do not have this option. Learn all about TC2 spoken voice commands.
What is the VERSA-GE Sensor?
The systems that support the VERSA-GE include the 319.5 MHz Qolsys IQ Panel 2 Plus, the original IQ Panel 2, and the wireless Interlogix Systems. Learn about the VERSA-GE.
What is the VERSA-2GIG Sensor?
The systems that support the VERSA-2GIG include the Honeywell Lyric and the 2GIG Panels. The sensor has the same design as the Honeywell 5800MINI. Learn about the VERSA-2GIG.
Honeywell and ADEMCO both largely refer to the same equipment. ADEMCO was the original name for Honeywell, which later became Resideo. Learn about Honeywell and ADEMCO.
Added:
How Do I Activate a System for Monitoring with Alarm Grid?
There are many things you can do as an end user to make sure that your activation goes as smoothly as possible. Learn how to activate a system for alarm monitoring service.
Added:
Where Should I Install the Alarm Sensor On My Sliding Door?
With sliding doors, the same principle applies. Place the magnet on the moving portion of the door, and position the sensor on the frame. Learn where to install your door sensor.
Added:
4208U Vs. 4208SN
The 4208U and the 4208SN are both 8-Zone hardwire expansion modules with some differences between them. Read on to learn about these two polling loop expansion modules.
Added:
What Battery Goes in a Honeywell 5800 Series Motion Sensor?
Most Honeywell 5800 Series Motion Sensors use lithium CR123A batteries. There are also some that use AA batteries. Learn about Honeywell 5800 Series Motion Sensors.
Added:
How Do I Batch Enroll Users via Total Connect 2.0?
Total Connect 2.0 has a special feature that allows you to add multiple new users at once by using an Excel document. Learn how to batch enroll users in Total Connect 2.0.
Added:
How Do I Change the Font Type and Size for TC2 On My Android Device?
If you change the font type and size for your Android device, then the change will also be applied within Total Connect 2.0. Learn how to change the font for TC2.
Added:
Does TC2 Support Voice Commands?
Android users can control TC2 using Google voice commands from within the TC2 App. But iOS users do not have this option. Learn all about TC2 spoken voice commands.
Added:
What is the VERSA-GE Sensor?
The systems that support the VERSA-GE include the 319.5 MHz Qolsys IQ Panel 2 Plus, the original IQ Panel 2, and the wireless Interlogix Systems. Learn about the VERSA-GE.
Added:
What is the VERSA-2GIG Sensor?
The systems that support the VERSA-2GIG include the Honeywell Lyric and the 2GIG Panels. The sensor has the same design as the Honeywell 5800MINI. Learn about the VERSA-2GIG.
Added: