2GIG GC2 Frequently Asked Questions

How Do I Setup Multi-System Account Access in Alarm.com?
Via a browser, not the mobile app, log into the account with login credentials you want to use. Perform the steps to "Add System", and submit. Learn to set up Multi-System access.
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How Do I Incorporate a Wired Contact Sensor with a Wireless Alarm System?
There are a few different ways that a wired alarm contact can be used with a wireless system. The most common way is to use a converter. Learn about wired alarm contacts.
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Do I Need a Phone Line for a Home Security System?
Thanks to IP and cellular connectivity, a user does not need a phone line for a home security system. Learn about the communication paths used with alarm systems.
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How Do I Reset My 2GIG GC2 Alarm System's Password?
The Master and Installer Codes for a 2GIG GC2 will be reset to default following a factory reset of the panel. Learn how to reset the passwords for your 2GIG GC2 System.
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How Do I Find the Firmware Version on My 2GIG GC2 Panel?
The firmware version for a 2GIG Go!Control System is shown in the toolbox menu. The Master Code is needed to access this menu. Learn how to find the firmware version on a GC2.
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How do I Use the 2GIG Easy Updater Tool to Update a GC2 Panel?
First, verify the GC2 has Firmware version 1.5 or later. Next, power down, and connect the Updater Tool to the GC2. Finally, power up, and press "Start". Learn to update the GC2.
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How Do I Upgrade My 2GIG GC2 to an LTE Communicator?
To upgrade the 2GIG GC2 to an LTE communicator, you must remove the old communicator. Then install the new one, and register it. Read on to learn about upgrading the 2GIG GC2.
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What is an Alarm System?
The centerpiece of a security setup is the alarm system. This serves as the control panel for the rest of the setup. When a sensor is activated, it reports to the alarm system. The alarm system will also report out to the user or a central station if ever necessary. Learn more about alarm systems.
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What Is the Difference Between a Wired and Wireless Security System?
Security panels come in two main types. These are wired security systems and wired security systems. A wireless security panel is all-in-one, with a built-in display screen and a wireless receiver. For wired systems, these have to be added separately. Learn more about security systems.
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How Do Home Security Systems Work?
A home security system consists of security sensors that connect with an alarm control panel. When a sensor activates, it sends a signal to the panel to let it know about the issue. The panel can then alert the user or a central station if necessary. Learn more about home security systems.
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