2GIG GC2 Frequently Asked Questions

Why Won't My Keyfob Disarm My 2GIG System After a Panic Alarm?
After a panic alarm has been activated on a 2GIG system, the system must be disarmed from the panel itself. This involves entering in the Master Code or any valid user code. For security purposes, disarming with a keyfob is not possible after a panic. Learn more about disarming a 2GIG system.
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How Long Does a House Alarm Sound For?
The alarm on a security system will sound for as long as the bell timeout is set for. Many panels feature separate timeout settings for fire alarms and burglary alarms. Most panels allow users to easily access these settings through the Installer menu. Learn more about bell timeout settings.
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How Do I Remotely Control a ZWSTAT from my Android or iOS Phone?
The ZWSTAT can be controlled remotely using either the Total Connect app or the Alarm.com app. You will use Total Connect if you have a Honeywell system. Alarm.com will be used if your system is a 2GIG or Qolsys model. You will need to have a monitoring plan that includes Total Connect or Alarm.com.
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How Do I Get My Alarm Company to Change My Installer Code?
Contacting your alarm company is not needed to change the Installer Code on your panel. An end user is able to change their own Installer Code, assuming they know their current Installer Code. However, simply leaving the Installer Code at its default is the best option for the majority of end users.
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What is the Best Long-Range, Wireless Indoor Motion Sensor?
For long-range motion detection, the best wireless indoor sensor is arguably the Honeywell 5800PIR-COM. By using its included long-range curtain lens, the device offers an impressive range of 100 by 20 feet. This makes it a great motion sensor for long, narrow areas that require complete protection.
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Does 2GIG Have Crash & Smash protection?
All panels that are supported on the Alarm.com platform can be enabled with the Crash & Smash feature. This includes the 2GIG GC2 and GC3 security systems.
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Where Should I Place My 2GIG Door and Window Sensor?
A 2GIG door and window sensor should be placed on a door or window frame about half an inch from its magnet. It must also be within range of the 2GIG panel.
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Which Sensors are Compatible with 2GIG?
Many sensors are compatible with 2GIG security panels. In addition to the 2GIG brand of wireless sensors, Honeywell 5800 Series sensors can be used as well.
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Is the 2GIG DW10 a Z-Wave Device?
The 2GIG DW10 door and window sensor is not a z-wave device. The sensor uses RF communication in order to interact with the user's 2GIG security panel.
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What is the "Abort Window Dialer Delay" on a 2GIG Security System?
The Abort Window Dial Delay can be applied to burglary zones, and gives a user the chance to disarm prior to an alarm report being sent. Read on to learn more.
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