2GIG GC2e Frequently Asked Questions

2GIG GC2e Vs. Honeywell PROA7PLUS
The 2GIG GC2e is a budget alarm system, while the Honeywell PROA7PLUS is considered a higher-end state-of-the-art system. See how the GC2e and the PROA7PLUS stack-up and compare.
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How Do I Use the Honeywell 5800C2W With a 2GIG GC2 or GC2e?
The Honeywell 5800C2W allows you to use wired sensors with compatible 345 MHz alarm systems like the 2GIG GC2 and GC2e. Learn how to use the Honeywell 5800C2W with a GC2 or GC2e.
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How Do I Power Cycle My Wireless Alarm System?
To power cycle your wireless system, drop both battery and AC power to shut down. Power on by connecting battery first, and AC power second. Learn to power cycle a wireless system.
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How Do I Reset My Wireless Alarm System
The two types of resets you can perform for a wireless security system include a power cycle reset and a factory default reset. Learn to reset your wireless alarm system.
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Can I Increase the Max Number of Zones On My Wireless Security System?
The maximum number of zones that an alarm system can support is hardcoded into the system's firmware. This limit cannot be increased. Learn about zone limits for alarm systems.
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What is the Role of a Monitoring Platform?
A monitoring platform forwards alerts to the central station and/or the end user via text and/or email, depending on the user's monitoring plan. Learn about monitoring platforms.
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What is the Secret Duress Button on the 2GIG GC2e?
Pressing the 2GIG logo in the bottom-right corner of the main GC2e screen and entering your duress code will send a silent duress alert to the central station. Learn about duress.
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How Do I Use the Alarm.com In-App Panic Feature?
The Alarm.com In-App Panic allows you to send an alert to the central station. Police, Fire, and Auxiliary Panics can be performed. Learn how to use the Alarm.com In-App Panic.
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Why am I Getting Supervision Trouble on My 2GIG eSeries Sensor?
If a 2GIG eSeries Sensor is taken out of wireless range and/or programmed with an incorrect Equipment Code, then supervision trouble will occur. Learn about 2GIG eSeries Sensors.
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Can I Connect a 2GIG GC2e to Apple HomeKit?
The 2GIG GC2e Panel cannot be recognized by Apple HomeKit and the Apple Home App. This makes it incompatible with HomeKit. Learn about the 2GIG GC2e Security System.
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