2GIG GC2e Frequently Asked Questions

How Do I Use the Alarm.com In-App Panic Feature?
The Alarm.com In-App Panic allows you to send an alert to the central station. Police, Fire, and Auxiliary Panics can be performed. Learn how to use the Alarm.com In-App Panic.
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Why am I Getting Supervision Trouble on My 2GIG eSeries Sensor?
If a 2GIG eSeries Sensor is taken out of wireless range and/or programmed with an incorrect Equipment Code, then supervision trouble will occur. Learn about 2GIG eSeries Sensors.
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Can I Connect a 2GIG GC2e to Apple HomeKit?
The 2GIG GC2e Panel cannot be recognized by Apple HomeKit and the Apple Home App. This makes it incompatible with HomeKit. Learn about the 2GIG GC2e Security System.
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Can I Use a Honeywell 5828 With a 2GIG GC2e?
The GC2e cannot support bi-directional Honeywell 5800 Series devices like the Honeywell 5828. Other keypad options are available. Learn about the Honeywell 5828.
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How Do I Program a Key Fob Into a 2GIG GC2e?
Question 3 (Q3) of the 2GIG GC2e System Configuration Menu is used for enrolling key fob devices. Up to eight (8) key fobs can be added. Learn how to program a key fob for a GC2e.
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How Do I Add or Change User Codes on a 2GIG GC2e?
Adding and changing user codes on a 2GIG GC2e is very important when you are setting up the system for multiple users. Learn how to configure GC2e System user codes.
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What are the Response Types on a 2GIG GC2 or GC2e?
There are many Response Types that you may encounter on a 2GIG GC2 or 2GIG GC2e. Each Response Type serves a different purpose. Learn about GC2 and GC2e Response Types.
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How Do I Program a Zone to a 2GIG GC2e?
Sensors can be auto-enrolled to zones on the 2GIG GC2e. The panel follows a somewhat unique programming process. Learn how to program zones on the 2GIG GC2e System.
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How Do I Pair a Z-Wave Device to the 2GIG GC2e?
The 2GIG GC2e has a built-in Z-Wave Plus controller for adding Z-Wave home automation devices. Learn how to pair a Z-Wave device with your 2GIG GC2e.
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How Do I Power On the 2GIG GC2e?
Powering on the 2GIG GC2e is one of the first things you will do when setting up the system. This can be done without opening the panel. Learn how to power the GC2e.
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