2GIG GC3e Frequently Asked Questions

How Do I Use the Honeywell 5800C2W With a 2GIG GC3 or GC3e?
With the Honeywell 5800C2W, you can continue using your hardwired sensors with your wireless 2GIG GC3 or 2GIG GC3e Security System. Learn to use the 5800C2W with a GC3 or GC3e.
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2GIG GC3e Vs. Honeywell PROA7PLUS
There are many differences between the 2GIG GC3e and the Honeywell PROA7PLUS. Both alarm panels can be used for DIY alarm monitoring. Learn about the GC3e and the PROA7PLUS.
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How Do I Power Cycle My Wireless Alarm System?
To power cycle your wireless system, drop both battery and AC power to shut down. Power on by connecting battery first, and AC power second. Learn to power cycle a wireless system.
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How Do I Reset My Wireless Alarm System
The two types of resets you can perform for a wireless security system include a power cycle reset and a factory default reset. Learn to reset your wireless alarm system.
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How Do I Replace the Cellular Communicator in a 2GIG GC3e?
There is a menu option you can choose for the 2GIG GC3e that will allow you to safely swap out a cellular communicator, without powering down the system. Learn about the GC3e.
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Why Is the Installer Toolbox Icon Grayed Out On My 2GIG GC3e?
You cannot access the 2GIG GC3e Installer Toolbox when the system is Armed, because the option will be grayed out. Learn about the 2GIG GC3e and its Installer Toolbox Menu.
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How Do I Change the Partition Assignment On a GC3 or GC3e Zone?
To switch a sensor to a different GC3 or GC3e Smart Area Partition, you should clear its zone and reprogram from scratch. Learn how to switch a sensor to a different partition.
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Why Can't I Clear a Trouble Condition On My 2GIG GC3 or GC3e?
Users have reported unclearable trouble conditions on 2GIG GC3 and GC3e Systems when Smart Area Partitions are enabled. No fix is currently available. Learn about this problem.
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Can I Increase the Max Number of Zones On My Wireless Security System?
The maximum number of zones that an alarm system can support is hardcoded into the system's firmware. This limit cannot be increased. Learn about zone limits for alarm systems.
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What is the Role of a Monitoring Platform?
A monitoring platform forwards alerts to the central station and/or the end user via text and/or email, depending on the user's monitoring plan. Learn about monitoring platforms.
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