2GIG GC3e Frequently Asked Questions

How Do I Run Power to the 2GIG GC3e?
To provide power for the 2GIG GC3e, you must run a wire between the panel and its transformer. Thicker cabling allows for a longer wire run. Learn how to power on the 2GIG GC3e.
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How Do I Pair the 2GIG SP2 with the 2GIG GC3e?
The 2GIG SP2 Keypad can serve as a secondary controller for a 2GIG GC3e. You can use the SP2 for general arming and disarming and bypassing zones. Learn to pair the SP2 Keypad.
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How Do I Pair the 2GIG SP1 with the 2GIG GC3e?
The 2GIG SP1 Keypad is paired with a 2GIG GC3e System across a local WIFI network. The pairing process is very simple. Learn how to pair a 2GIG SP1 Keypad with a 2GIG GC3e.
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How Do I Use the Alarm.com In-App Panic Feature?
The Alarm.com In-App Panic allows you to send an alert to the central station. Police, Fire, and Auxiliary Panics can be performed. Learn how to use the Alarm.com In-App Panic.
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Will a Scene Created in Alarm.com be Pushed to a 2GIG GC3 or 2GIG GC3e?
Scenes created in Alarm.com are not made available for local control on the GC3 or GC3e Panel. They can only be performed from Alarm.com. Learn about Alarm.com smart scenes.
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How Do I Properly Open the 2GIG GC3 or GC3e?
When opening up the 2GIG GC3 or GC3e, you do not need to remove the set screw entirely. Just loosen it enough to open the panel. Learn how to properly open the 2GIG GC3 or GC3e.
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How Do I Delete a Defective Z-Wave Device Locally at the 2GIG GC3 or GC3e?
If you find that there is a failed Z-Wave device on your GC3 or GC3e, then you may want to delete it. Learn how to delete a defective Z-Wave device locally at the GC3 or GC3e.
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How Do I Set Up a Cellular Communicator in a 2GIG GC3e?
Adding a cellular communicator to your 2GIG GC3e will allow you to activate the system for monitoring service. Learn how to add a cellular communicator to your 2GIG GC3e System.
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How Do I Properly Replace a Bad Sensor On My GC3 or GC3e?
To replace a sensor on a 2GIG GC3 or GC3e, you must fully clear the zone from programming. Then you must re-program the entire zone. Learn to replace a sensor for a GC3 or GC3e.
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Why am I Getting Supervision Trouble on My 2GIG eSeries Sensor?
If a 2GIG eSeries Sensor is taken out of wireless range and/or programmed with an incorrect Equipment Code, then supervision trouble will occur. Learn about 2GIG eSeries Sensors.
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