Honeywell VISTA-20P Frequently Asked Questions

How do I add/remove text/email alerts in Total Connect?
Log into Total Connect 2.0 from a computer browser or the app. Go to Notifications > List. Enable or disable events as desired. Learn to control text/email alerts in Total Connect!
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What Is the Difference Between a Wired and Wireless Security System?
Security panels come in two main types. These are wired security systems and wired security systems. A wireless security panel is all-in-one, with a built-in display screen and a wireless receiver. For wired systems, these have to be added separately. Learn more about security systems.
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Which Systems Can Alarm Grid Take Over?
Alarm Grid will support any alarm system that we can take over. To take over a system, the user may need to know the panel's Installer Code and/or Master Code. In some situations, the user will need to replace the system's communicator. Learn more about what systems we can take over.
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Why Did My Panel Report Code E903 "Start FW"?
A Honeywell VISTA Panel will send the E903 Start FW message to the monitoring station prior to its firmware update process. This message indicates that the firmware update process has begun. Learn more about the E903 Start FW message and what it means for your Honeywell VISTA Panel.
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Why Did My Panel Report Code R903 "Complete FW"?
A Honeywell VISTA Panel will report the R903 "Complete FW" message after the firmware update process for the AlarmNet communicator has been completed. This message indicates that the process was completed successfully. Learn more about the R903 Complete FW message and what it means.
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Why Did My Panel Report Code E339 "Power on Reset"?
A Honeywell Panel will report the message E339 "Power on Reset" when its communicator has been reset. The communicator for a Honeywell System will reset whenever programming changes are sent to the module or when the module is powered off and then back on. Learn more about the E339 message.
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How Do I Replace the Battery in My Honeywell Security System?
Replacing the battery for a Honeywell Security System is actually a very simple process. However, some minor tools will be required. The steps will also vary depending on the type of Honeywell System that is being used. Learn how to replace the battery for a Honeywell Security System.
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Are Wired or Wireless Security Systems Better?
In terms of functionality, wired systems can do virtually everything wireless systems can. However, wireless systems are easier to set up, and they require fewer add-ons. this makes wireless systems better for new users. Learn more about the differences between wired and wireless security systems.
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How Many Hardwired Zones Are Available on a VISTA 20P?
The Vista-20P has eight hardwired zones. Only Zone 1 can use 2-wire smokes. Zones 2 - 8 can be doubled using a special resistor setup for a total of 15 hardwired zones. With up to five Honeywell 4219 Zone Expanders, the panel supports up to 48 hardwired zones. Learn more about the VISTA 20P.
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Where is the VISTA-20P Bell Supervision?
The Honeywell Vista-20P offers supervision of the bell circuit in various ways on different revisions of the control panel. In early versions, the feature was always enabled, with the option to enable or disable supervision being introduced in later versions. Read on to learn more.
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