Honeywell VISTA-20P Frequently Asked Questions

Can I Change the Honeywell VISTA 21iP’s PROM Chip?
Honeywell offers the V21iPUPG, which allows an older VISTA 21iP to use Total Connect 2.0 if an external communicator is added. Find out if you can change the VISTA 21iP PROM Chip.
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Can I Arm or Disarm a VISTA 20P Monitored Over Phone Line Remotely?
To arm or disarm a Honeywell System remotely, the system needs access to Total Connect. This cannot be done using a phone line alone. Learn more about the Total Connect service.
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What Is the Best Keypad for a VISTA-15P, 20P, 21iP?
If a user needs to choose a single keypad for their VISTA System, their best option is usually the Honeywell 6160RF. Find out why the 6160RF is the best keypad for a VISTA System.
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How Do I Un-Bypass A Bypassed Zone On a Honeywell System?
Learn how to un-bypass a bypassed zone on a Honeywell system
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What Exactly is a Duress Code and a Verbal Duress Code?
When a user enters in a duress code or provides a verbal duress password, the central station operator will know to send immediate dispatch. Learn more about duress codes.
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How Does a Monitored Alarm System Work?
Any monitored system is able to send out signals that alert others to system events. This is usually done through a cellular or IP connection. Learn more about alarm systems.
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Can I Monitor My VISTA 20P Remotely w/o Paying Or Using Total Connect?
In order to securely monitor a VISTA 20P System remotely, a user needs access to Total Connect. This requires paying for the service. Learn more about Total Connect 2.0.
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What is the Total Connect Platform?
Honeywell Systems are able to connect with an interactive service platform called Total Connect. This service is used for various system functions. Learn more about Total Connect.
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How Do I Turn the Chime Off On My Alarm System?
The process for turning off the chime differs between various alarm systems. Most systems have a volume setting for this purpose. Find out how to turn off your system's chime.
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Is Z-Wave Compatible with ADT?
Z-Wave can be used with any system as long as it has a Z-Wave controller and the user has a monitoring plan that includes Z-Wave control. Learn more about Z-Wave home automation.
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