Honeywell VISTA-21iPSIA Frequently Asked Questions

How Many Zones Does a VISTA-21iP Have?
A Honeywell VISTA-21iP Security System will support up to 48 total zones. Of these zones, 40 can be wireless through the use of a wireless receiver. Learn about the VISTA-21iP.
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What Exactly is a Duress Code and a Verbal Duress Code?
When a user enters in a duress code or provides a verbal duress password, the central station operator will know to send immediate dispatch. Learn more about duress codes.
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How Does a Monitored Alarm System Work?
Any monitored system is able to send out signals that alert others to system events. This is usually done through a cellular or IP connection. Learn more about alarm systems.
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Do I Need a Phone Line for a Home Security System?
Thanks to IP and cellular connectivity, a user does not need a phone line for a home security system. Learn about the communication paths used with alarm systems.
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What is the Total Connect Platform?
Honeywell Systems are able to connect with an interactive service platform called Total Connect. This service is used for various system functions. Learn more about Total Connect.
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How Do I Arm My Alarm System?
The process for arming an alarm system differs between wireless and hardwired systems. Both system types follow a simple process. Learn how to arm your alarm system.
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Why Am I receiving a "Duplicate User Code" Error in TC2?
You will receive a "Duplicate User Code" error if trying to enable partitions on a system with the same 4-digit code assigned to more than one user. Learn to deal with this error.
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How Do I Setup Partitioning On My Total Connect Account?
Existing Total Connect accounts will be prompted to "Enable Partitions". Choose "Configure Now" and follow the prompts. Learn to set up partitioning in Total Connect 2.0.
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How do I troubleshoot a Vista-GSM4G on a Vista-21iP?
With pass-through programming, a user with an Alpha keypad can perform diagnostic testing on the Vista-GSM4G to help determine the cause of communicator issues. Using this feature, signal strength can be verified in addition to other diagnostic testing. Keep reading to learn about this feature.
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How Do I Program a Wired Zone on a Vista Panel?
Determine how you wish to connect your wired zone, then program each zone according to the way it is wired. Zone 1 must always be wired with a 2K end or line resistor. Zones 2 - 6 (15P) or 2 - 8 (20P, 21iP) can be programmed as Normally Open, Normally Closed, or EOL. Read on to learn more. Determine how you wish to connect your wired zone, then program each zone according to the way it is wired. Zone 1 must always be wired with a 2K end of line resistor. Zones 2 - 6 (15P) or 2 - 8 (20P, 21iP) can be programmed as Normally Open, Normally Closed, or EOL. Read on to learn more.
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