Honeywell VISTA-21iPSIA Frequently Asked Questions

Should I Change My Installer Code?
Most users find that there is no need for them to change the Installer Code on their security panel. This is because leaving their Installer Code at the default does not present any sort of security risk. Also, changing the Installer Code can lead to confusion and extra hassle for the user later on.
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Can I Get Notified by My VISTA When an Alarm is Set Off?
A user can choose to receive text and email alerts from Total Connect that will notify them whenever an alarm event occurs on their VISTA system. To do this, the VISTA system must first be set up with the Total Connect platform. An internet or cellular connection is needed to connect to the service.
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Do I Need a 5881ENH on My VISTA Security System?
A VISTA security system will not require a 5881ENH, or any other type of wireless receiver, if only hard-wired sensors are going to be used with the panel.
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Can I Monitor My Existing Smoke Detectors Remotely?
Smoke detectors for a security system can be monitored through Total Connect or Alarm.com. The platform that is used will depend on the type of panel you have.
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How Do I Wire a 2-Wire Smoke Detector to My Wired Alarm System?
A 2-wire smoke detector connects directly to a hard-wired zone on a wired alarm system. Learn how to interface a 2-wire smoke with your wired alarm system.
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What is Zone-Doubling on a Honeywell VISTA System?
Zone-doubling is a method of using different value resistors on zones 2 - 8 to allow 7 hardwired zone inputs to behave like 14 separate zones. This is particularly helpful if you need more than 8 hardwired zones, but fewer than 16. Zone 2, doubled, becomes 2 and 10, zone 3 becomes 3 and 11, and so on.
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How Do I Program the Alpha on My VISTA Panel?
Enter program mode, then press *82 to enter Alpha Descriptor Programming. Each zone can have up to a three word descriptor. Custom words can also be created.
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What Panels Support the Maintenance Feature on the 5808W3?
Any panel that supports 5800 Series wireless can support maintenance supervision on the 5808W3. Read on to see how this feature is enabled on each panel.
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Why Isn't My Wired Door Sensor Working?
A wired door sensor may not be showing the correct status due to programming or wiring issues. Read on to find out how to troubleshoot wired door sensors.
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What is the Difference Between a Master Code and a Normal User Code?
A master code has the ability to add, edit, and delete other user codes. It can never deleted, only edited. A user code can only arm, disarm, and bypass.
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