IQ5 Hub with AT&T LTE Frequently Asked Questions

How Do I Answer a Doorbell Camera on the IQ5 Hub Panel?
Answer a doorbell camera call on the IQ5 Hub with the Live Answer feature. When someone rings the bell, a notification appears. Select Answer to see and talk.
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What Is the Default Master Code for the IQ5 Hub System?
The default Master Code on the IQ5 Hub is 1234. This code should be changed immediately after installation to protect your system from unauthorized access.
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What Is Two-Way Voice on the IQ5 Hub Alarm Security System?
Two-Way Voice on the Qolsys IQ5 Hub uses the panel built-in microphone and speakers to connect you live with your monitoring station when an alarm triggers.
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How Do I Run a Dual Path Connection Test on the IQ5 Hub?
Run a dual path test on the IQ5 Hub by going to Settings, Advanced Settings, entering code 1111, then System Tests. Select Start on the Dual Path Test page.
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How Do I Add a Door Sensor on the IQ5 Hub Security Panel?
Add a door sensor to the IQ5 Hub using Auto Learn or manual entry. Go to Settings, Advanced Settings, enter code 1111, select Devices, then Security Sensors.
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How Do I Find the IMEI Number on My IQ5 Hub Security Panel?
Learn how to find the IMEI number on the IQ5 Hub. Check the back label, the original box, or navigate to Advanced Settings and touch About to locate it.
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How Do I Change the Panel Volume and Sound on the IQ5 Hub?
Learn how to adjust the volume on the IQ5 Hub. Use the Settings Tray slider for quick changes or the Sound menu in Advanced Settings for detailed control.
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What Are the Arming Options on the Qolsys IQ5 Hub System?
Learn about the arming options on the IQ5 Hub including Arm Stay, Arm Away, Bypass, Exit Sounds, and Entry Delay settings available on the arming screen.
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How Do I Run a WIFI Test on an IQ5 Hub Security System?
On an IQ5 Hub run a WIFI test by opening Settings > Advanced Settings, entering Installer Code, and tapping System Tests. Touch WIFI Test, then press Run.
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How Do I Add a New User Code on the IQ5 Hub Alarm Panel?
To add a user code on an IQ5 Hub swipe down from the top, tap Settings > Advanced Settings and enter your Master Code. Then select User Management > Add User.
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