IQ5 Hub with Verizon LTE Frequently Asked Questions

Does the IQ5 Hub Home Security System Have a Tamper Switch?
Yes, the IQ5 Hub has a tamper switch, a dual panel and wall tamper. It detects if the panel is opened or pried off the wall and reports a tamper condition.
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Does the IQ5 Hub Alarm System Have a MicroSD Card Slot?
The IQ5 Hub does not have a MicroSD card slot. It uses 32GB of built-in NAND flash storage inside the panel, which is not removable or expandable by the user.
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How Do I Check the System Logs on the IQ5 Hub Alarm System?
Learn how to access System Logs on the IQ5 Hub, upload them to the server, and set the correct Log Level for troubleshooting bugs and system issues quickly.
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How Do I Turn On Secure Arming on the IQ5 Hub Alarm System?
Turn on Secure Arming on the IQ5 Hub in Security and Arming under Installation. Enable Secure Arming to require a valid code each time you arm the panel here.
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How Do I Edit a Zone on the IQ5 Hub Alarm Security System?
Learn how to edit an existing zone on the IQ5 Hub through the Edit Sensor screen, changing every field except the sensor's own locked DL ID number here.
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How Do I Enable the Screen Lock on the IQ5 Hub Alarm System?
Enable the screen lock on the IQ5 Hub under Installation, Security and Arming. Choose 4-Digit or 6-Digit Screen Lock to require a valid code to use the panel.
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How Do I Turn the Standby Button On or Off on the IQ5 Hub?
Turn the standby button on or off on the IQ5 Hub in Installer Settings under Installation. Enable or disable the side wake and sleep button on the panel here.
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How Do I Change the Siren Timeout on the IQ5 Hub System?
Change the siren timeout on the IQ5 Hub under Installation, Sirens and Alarms. The siren stops after 4 minutes by default; choose from 3 up to 15 minutes here.
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How Do I Change the Communication Test on My IQ5 Hub System?
Change the periodic communication test on the IQ5 Hub under Installation, Installer Settings. Set the test interval to never, daily, weekly, or monthly here.
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How Do I Remove All PowerG Devices From the IQ5 Hub System?
Remove all PowerG devices on the IQ5 Hub from Installation, Devices. Touch Remove All PowerG Devices and confirm to clear all PowerG sensors and automation.
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