IQ5 NS w/ Verizon LTE Frequently Asked Questions
How Do I Find the MAC Address of My IQ5 NS Alarm System?
Find the MAC address of the IQ5 NS through the IQ Installer app under About. The Panel MAC Address is the fixed hardware identifier for the panel's network.
How Do I Find the IP Address of My IQ5 NS Alarm System?
Find the IP address of the IQ5 NS in the IQ Installer app under About. The IP Address appears in the Wi-Fi section while the panel is connected to your WIFI.
How Do I Find the IMSI Number on the IQ5 NS Alarm System?
Find the IMSI on the IQ5 NS in the IQ Installer app under About. Open the Cellular section to read the IMSI listed alongside the IMEI and ICCID for the carrier.
How Do I Find the Serial Number on My IQ5 NS Alarm System?
Find the serial number on the IQ5 NS through the IQ Installer app under About. It is also on a sticker on the back of the panel and on the box it shipped in.
How Do I See Which Phones Are Paired to the IQ5 NS System?
See which phones are paired to the IQ5 NS through the IQ Installer app. Open Bluetooth Devices to view the Paired Devices list of phones set up for disarming.
How Do I Set a Z-Wave Light on a Schedule on the IQ5 NS?
Set a Z-Wave light on a schedule on the IQ5 NS through Alarm.com, not on the panel. The no-screen IQ5 NS uses Alarm.com rules to run its lights on a schedule.
How Do I Set the Dialer Delay on the IQ5 NS Alarm System?
Set the Dialer Delay on the IQ5 NS in the IQ Installer app under Sirens and Alarms. Choose the seconds before the panel reports an alarm to the central station.
Does the IQ5 NS Home Security System Have a Tamper Switch?
Yes, the IQ5 NS has a tamper switch, a dual panel and wall tamper. It detects if the panel is opened or pried off of the wall and reports a tamper condition.
Does the IQ5 NS System Have a MicroSD Card Slot for Storage?
The IQ5 NS does not have a MicroSD card slot. It uses 32GB of built-in NAND flash storage inside the panel, which is not removable or expandable by the user.
How Do I Check the System Logs on the IQ5 NS Alarm System?
Learn how to access System Logs on the IQ5 NS through the IQ Installer app, upload logs to the server, and set the right Log Level for support calls today.
Find the MAC address of the IQ5 NS through the IQ Installer app under About. The Panel MAC Address is the fixed hardware identifier for the panel's network.
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How Do I Find the IP Address of My IQ5 NS Alarm System?
Find the IP address of the IQ5 NS in the IQ Installer app under About. The IP Address appears in the Wi-Fi section while the panel is connected to your WIFI.
Added:
How Do I Find the IMSI Number on the IQ5 NS Alarm System?
Find the IMSI on the IQ5 NS in the IQ Installer app under About. Open the Cellular section to read the IMSI listed alongside the IMEI and ICCID for the carrier.
Added:
How Do I Find the Serial Number on My IQ5 NS Alarm System?
Find the serial number on the IQ5 NS through the IQ Installer app under About. It is also on a sticker on the back of the panel and on the box it shipped in.
Added:
How Do I See Which Phones Are Paired to the IQ5 NS System?
See which phones are paired to the IQ5 NS through the IQ Installer app. Open Bluetooth Devices to view the Paired Devices list of phones set up for disarming.
Added:
How Do I Set a Z-Wave Light on a Schedule on the IQ5 NS?
Set a Z-Wave light on a schedule on the IQ5 NS through Alarm.com, not on the panel. The no-screen IQ5 NS uses Alarm.com rules to run its lights on a schedule.
Added:
How Do I Set the Dialer Delay on the IQ5 NS Alarm System?
Set the Dialer Delay on the IQ5 NS in the IQ Installer app under Sirens and Alarms. Choose the seconds before the panel reports an alarm to the central station.
Added:
Does the IQ5 NS Home Security System Have a Tamper Switch?
Yes, the IQ5 NS has a tamper switch, a dual panel and wall tamper. It detects if the panel is opened or pried off of the wall and reports a tamper condition.
Added:
Does the IQ5 NS System Have a MicroSD Card Slot for Storage?
The IQ5 NS does not have a MicroSD card slot. It uses 32GB of built-in NAND flash storage inside the panel, which is not removable or expandable by the user.
Added:
How Do I Check the System Logs on the IQ5 NS Alarm System?
Learn how to access System Logs on the IQ5 NS through the IQ Installer app, upload logs to the server, and set the right Log Level for support calls today.
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