Where Do Disarm Photos Appear on the IQ5 Hub Camera Page?

The IQ5 Hub does not support disarm photos. The IQ5 Hub has no built-in camera, so it cannot capture a photo when the panel is disarmed. Disarm photos are only available on the IQ Panel 5, which includes a built-in 13 MP PortraitView camera designed specifically for this feature.

Disarm Photos Are Not Available on the IQ5 Hub

The IQ5 Hub (available in AT&T LTE and Verizon LTE) does not have a built-in camera. Disarm photos, disarm photo settings, and the Camera page are not present on the IQ5 Hub because there is no hardware to capture images. The IQ5 Hub shares the same touchscreen interface and menu structure as the IQ Panel 5 in most areas, but camera-related features are absent entirely.

If disarm photo capture is important to your installation, the IQ Panel 5 is the right panel. The IQ Panel 5 includes a built-in 13 MP PortraitView camera that captures a photo each time the panel is disarmed using an on-panel user code. Each photo is stored on the Camera page with the username, date, and time of the disarm event. You can also forward disarm photos to your smartphone through Alarm.com with an active monitoring plan.

What the IQ5 Hub Does Instead

While the IQ5 Hub cannot capture disarm photos, it does log all arm and disarm events with the username, date, and time. These activity logs are accessible through Alarm.com and through the panel's history. With a monitoring plan, all arm and disarm events are reported to the central station and visible in the Alarm.com activity log. You can also add Alarm.com cameras to your account for visual verification — outdoor or indoor cameras connected through Alarm.com can be set to capture a clip whenever the panel is disarmed, providing a similar result without requiring a built-in panel camera. The IQ5 Hub supports the full range of PowerG sensors and is a capable security system panel for installations where a built-in camera is not required.

The IQ5 Hub does not support disarm photos as it has no built-in camera — this feature requires the IQ Panel 5 on the IQ5 Hub. For help with disarm photos or other panel features or other configurations on your IQ5 Hub, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.