Installing a Honeywell LTE-IA or LTE-IV Communicator to a VISTA-21iP System

Installing a Honeywell LTE-IA or LTE-IV Communicator to a VISTA-21iP System


In this video, Michael from Alarm Grid shows you how to install a Honeywell LTE-IA or a Honeywell LTE-IV with a Honeywell VISTA-21iP Security System. An added LTE-IA or LTE-IV will allow your VISTA-21iP System to communicate with AlarmNet360 across both IP (wired ethernet) and cellular. The LTE-IA uses AT&T LTE, while the LTE-IV uses Verizon LTE. Other than that distinction, they are the same communicator.

A Honeywell VISTA-21iP comes with a built-in IP communicator for connecting with the AlarmNet Servers and Total Connect 2.0. But if you want to have it communicate across cellular for greater reliability, then an external communicator is needed. However, the VISTA-21iP requires you to disable the internal communicator to use external communicator. So if you plan on adding a cellular or dual-path communicator to the VISTA-21iP, then you will need to disable that internal IP communicator by repositioning the jumper. Please note that this should only be done while the system is powered down!

There are several things to keep in mind if you are considering adding a Honeywell LTE-IA or LTE-IV to a VISTA-21iP. For one, the panel must have a PROM Chip of 3.13 or higher to support Total Connect 2.0. Second, you must power down the system before completing the installation. Third, you can use the same Honeywell 1361-GT Transformer to power both the communicator and the panel. If you have an additional transformer, it can be kept as a backup. Fourth, you will need an alarm monitoring plan to activate the communicator. You must also activate the *29 programming field for the communicator to work. It is recommended that you wait until the activation to adjust the *29 programming field to prevent any error messages or trouble conditions. Your monitoring provider can help you adjust the setting. Remember that you will also need the MAC and CRC codes from the LTE-IA or LTE-IV module to finish the activation. We advise taking a picture of the sticker with the information and keeping it somewhere safe for easy reference.


hi diy-ers this is michael from alarm grid and today i'm going to be showing you how to install a honeywell lte ia or a honeywell lte iv with a honeywell vista 21ip security system now the reason you're adding a honeywell lt ia or a honeywell lt iv to vista 21ip security system is because this module is going to serve as the communicator for the system which allows it to communicate with alarmnet 360. this is necessary for alarm monitoring and it also allows you to use total connect 2.0 to control your system remotely provided that the service is included in your monitoring plan now there's actually a newer version of the honeywell the honeywell vista 21ip called the honeywell vista 21ip lte and that one supports a plug-in module that you can just plug in for lte communication and you won't have to disable the panel's internal ip communicator but this older vista 21ip it has a built-in ip communicator but you have to disable it if you're adding an external communicator like the lteia or the lte iv so that's what we're going to be showing here you have to disable that internal communicator um and the advantage to having both communication paths is that in case one goes down maybe there's an internet outage it'll have another path to rely on so having those two paths available really ensures reliable alarm monitoring and like i said with the ltia or iv you get both cellular and ips so that's the benefit there and you also want to make sure that you are running a high in a firmware version through the prom chip um ours is on 4.23 and the minimum that you need to use total connect 2.0 on a vista 21 ip is 3.13 so make sure you have at least 3.13 for the prom chip if you don't we sell upgrades on our site and we have a different video for removing and replacing a prom chip so be sure to follow that if that's necessary so 3.13 is at least what you need now i'm going to be showing you the process we have a honeywell lte iv for our demonstration and i'm going to start by doing the first step which is powering down the system okay so first we're going to disconnect the backup battery which is hidden behind the module here i'm just going to move this out of the way so you can see it and there are batteries disconnected there we'll worry about that later and then we have a honeywell lt cable so i don't have to unplug the transformer from the wall outlet normally that's what you would do and so we're just going to power that down and now our system is completely powered down and so the first thing i'm going to be doing is um the the vista 21ip is already set up with a transformer it's using a honeywell 1361 transformer and that can be used to power both the panel and the communicator you can use two separate transformers if you want but really there's not really much of a reason to to do that and we can just keep our connection set up at the vista 21 ip and so what i'm going to start by doing is i'm going to take a two wire connection and i'm going to be connecting it from the panel these first two terminals to the first two terminals on the honeywell lte iv and we have four conductor wiring here but we're only going to use two of the wires so we put two of them wrapped around just to kind of not use we're just going to use the red and black wires and since this is ac power polarity doesn't matter and we can go from either terminal to either terminal so now i'm just going to go in and set this up so we're going to be running our wire through the back plate to make sure we can close the cover later and we have our terminals loosened up already like i said polarity doesn't matter here is just as long as we can get it into the proper terminals so we need one and two the red and black wire there we go looks like they're in there pretty nicely and we're just going to go and tighten them down and now we're going to show the connection up here on these two terminals we don't need to remove anything just going to be inserting the wires we'll be adding that guy back in there um our wires are nice and secure now before we go and power on the system i do want to show you the jumper that you need to move um you want to make sure your system is completely powered down when you do this right now it's on the the top two prongs um indicating that the internal ip communicator for the vista 21ip is enabled and we need to move it to the bottom two like so see the bottom two so that disables the internal ip communicator for the vista 21ip which allows us to add an external communicator so that's very important make and make sure you do that while the system's powered down do not do it while it's powered on or else you'll mess up your system so now that we have um our power connections made we're gonna going to power on the vista 21 ip system and we're going to be showing you the lights on here to indicate that it's receiving enough cell signal and this will take a moment to boot up so feel free to go get a cup of coffee or something okay so after booting up you can see that we have the proper led lights in this case you're looking for at least one green led light and two yellow led lights we have one green one yellow and one red so we might not be getting a strong enough cell signal which is a good time to mention if you do find that you're not having enough cell signal you may need to add a cellular amplifier or a cellular antenna to your communicator to boost cell signals uh that's very common if you have it in a rural area or something where you're not getting strong enough signals and remember there are att and verizon options available this is the verizon one if you find that at t works better in your area go with that check coverage maps if you aren't sure remember it's the ltia for the att and the lte iv for verizon lte so after this once you do confirm that you have strong enough cell signal you would go and mount it you can use wall anchors for the for the mount zipit anchors also work pretty well and you're going to have it mounted outside of your panel's metal cabinet just somewhere where it can get strong enough cell signal so once you have ensured that you have strong enough cell signal remember you're looking for two yellow leds one green led you can go ahead and power everything back down you're going to be completing the four wire connection to the communicator and the panel so we're just gonna power back down everything is powered down so we're ready to complete our connections you can see here that we have our 22 gauge four conductor wire here and by the way if you have a similar gauge wire 18 gauge around that that should work just fine just use whatever you happen to have on you and really the colors aren't super important as long as everything is going to the proper location that's really what matters but uh we're going to use uh the traditional coloring and i'm going to go through of what goes where uh so first we have the red wire which is for positive power and or the 12 volt bower and that's going from terminal three on the communicator to terminal five on the vista panel so three on the communicator to five on the panel and then we have the black wire uh for the ground connection the negative power connection and that goes from terminal 4 on the communicator to terminal 4 on the panel okay so then we have the green wire which is for uh it goes it goes at terminal 6 at the communicator to terminal 6 at the panel so six to six and this is for data to the panel so it's the communicator speaking to the panel and lastly we have this would normally be a yellow wire in our case it's white if you have a white wire instead of a yellow wire don't worry about it just use white instead of yellow and this goes from terminal five on the communicator to terminal seven at the panel five at the communicator to seven at the panel and again that's the panel communicating to the the communicator so we're going to go and wire these up and so our wires at the communicator are all good so now we're going to go and wire them to the panel so now our connections between the communicator and the panel are complete um but i do want to go over um the other connections that you would make before uh powering on the system we're not going to show all of them here today but you will do an ethernet cable from your router to the the communicator in this port right here it says ethernet at the bottom and one thing to note about that you do have to kind of bend the ethernet wire it's a really tight fit and that's completely normal but it might feel a bit awkward how you're bending the ethernet cable to fit it in there but don't worry about that that's fine we also have the backup battery which we disconnected ours to power ours down completely um this does uh it's it's six volt dc uh 3.1 amps and since you're using dc power uh make sure to observe polarity you see we have the black wire in the proper connection and once we power everything fully up i'll show you the red wire in the proper connection as well so um now that we've done that um once you've done the ethernet connection and you know about the backup battery we can power on our system we have our system powered back on now and our communicator is receiving power we'll also go ahead and connect the backup battery here um just take it and plug it into the port nice and secure and clicked into place so that's good now if you get any troubles on your system upon boot up you can clear them using your master code plus one you'll get a nice chime to let it know that the command went through so do that if you see any troubles you will need to activate the communicator for alarm monitoring service and this includes enabling the star 29 field in programming uh we're not going to show that here today in fact we actually recommend waiting until your activation slot with with your monitoring company hopefully alarm grid um because otherwise you'll get a trouble condition on the system and that would be pretty annoying but just know that when you do go and activate the communicator you will need to provide you will need to enable that star 29 field and one last thing before i forget before you close your communicator make sure to take a picture of the mac and crc codes it's on this white sticker here you're going to need that when activating for monitoring service it's also a good idea to have the imei number somewhere safe but you can just take a picture of that and store it somewhere safe if you'd prefer not to take a photo you can write it down and keep it somewhere safe but just know that you will need the mac and crc codes when you go to activate for monitoring service so have that information ready before you go and close the communicator so that's how you install a honeywell lt ia or iv to a honeywell vista 21ip security system if you have any questions about the honeywell lteia or iv or the vista vista 21ip or about alarm monitoring services in general uh 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