Frequently Asked Questions

Is the Resideo PROA7C Compatible w/ All Resideo PROSIX Sensors?
The Resideo PROA7C supports all PROSIX Sensors. The system can also support SiX Sensors, plus (1) of five (5) legacy sensor frequencies if a PROTAKEOVER unit is added. Learn more.
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Can I Use the PROA7PLUS With Alarm.com?
The Honeywell Home PROA7PLUS cannot be used with Alarm.com. But it can be used with a similar interactive platform called Total Connect 2.0. Learn about the PROA7PLUS.
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Can I Use the Resideo PROA7C With Alarm.com?
There is no Alarm.com Communicator for the Resideo PROA7C. This makes it impossible to be used with Alarm.com. But it can be set up with Total Connect 2.0. Learn about the PROA7C.
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How Do I Program an Image Sensor to a 2GIG Edge?
The 2GIG Edge supports the 2GIG IMAGE3 Image Sensor after a 2GIG XCVR3-GC3 Module has been installed. Learn how to program an image sensor to the 2GIG Edge Security System.
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How Do I Install the XCVR3-GC3 to a 2GIG Edge?
The 2GIG XCVR3-GC3 connects with terminals GND, AUX+ (DCOUT+), TX, and RX on the 2GIG Edge. The module provides image sensor support. Learn to install the XCVR3-GC3 with the Edge.
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How Do I Install the XCVR3-GC3 to a 2GIG GC3e?
The 2GIG XCVR3-GC3 connects to the panel's terminals. It has a 4-wire connection with red and black for power, and green and white wires for data. Learn to connect the XCVR3-GC3!
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How Do I Use a 2GIG XCVR3-GC3 and Image Sensors with a GC3e?
The 2GIG XCVR3-GC3 900 MHz Transceiver Module allows the 2GIG GC3e panel to support the IMAGE2 and IMAGE3 Sensors. It can support up to ten (10) of these. Learn about the XCVR3-GC3.
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Why Won't My Honeywell Home PROA7PLUS Connect to WIFI?
Some reasons why a PROA7PLUS might fail to connect to WIFI are something being wrong with its PROWIFIZW, an incorrect network password, or a setting on an Ubiquiti AP. Learn more.
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Is the PROA7PLUS Compatible w/ All Resideo PROSIX Sensors?
All of the Honeywell Home and Resideo PROSIX Sensors will work with the Honeywell home PROA7PLUS. These sensors were specifically built for use with the system. Learn more.
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How Do I Reset the Master Code on a Resideo PROA7C Security System?
The Master Code on a PROA7C can be set back to 1234 using the current Master Code, or you can use the Installer Code to factory default the system and reset the code. Learn more.
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