Frequently Asked Questions
How Do I Enable Camera Viewing On the 2GIG GC Touch Panel?
Enable camera viewing on a 2GIG GC Touch by tapping the Camera icon at the bottom of the screen. Compatible Alarm.com cameras will display live video feeds.
Can I Use the 2GIG GC Touch System Without Alarm Monitoring?
Yes. The 2GIG GC Touch works as a local alarm without professional monitoring. The panel sounds its siren, controls Z-Wave devices, and logs events locally.
Does the 2GIG GC Touch Need a Cellular Communicator?
Yes, in order to activate monitoring service the 4G LTE communicator built into the GC Touch must be activated. This is a requirement when using Alarm.com.
How Do I Test a 2GIG Glass Break with a 2GIG GC Touch?
Test a 2GIG GB1 glass break detector using the Walk Test function on the GC Touch. Trip the sensor with a glass break simulator to verify signal reception.
How Do I Troubleshoot a Communicator Trouble on a 2GIG GC Touch?
To troubleshoot a communicator trouble on a 2GIG GC Touch, check the WIFI and cellular signal strength, run system tests, and verify network settings.
How Do You Activate Door Chime On A 2GIG GC Touch Panel?
Enable chime in Audio Settings by navigating to Settings > Equipment Management > Audio Settings, then set Door Chime volume to Low or High instead of Off.
How Do I Add a New Sensor to the IQ Panel 5 Security System?
Add a sensor to the IQ Panel 5 by swiping down from the home screen, selecting Settings, entering Installer Code 1111, then navigating to Security Sensors.
How Do I Delete a Sensor on the IQ Panel 5 Security System?
Delete a sensor from the IQ Panel 5 by swiping down, selecting Settings, entering Installer Code, then going to Devices, Security Sensors, and Delete/Replace.
What Is the Live View Camera Feature on the IQ5 Hub Panel?
Live View on the IQ5 Hub streams live Alarm.com camera video to the panel screen. View up to 40 cameras with full-screen playback and two-way audio support.
What Is Live View on the IQ Panel 5 and How Does It Work?
Live View on the IQ Panel 5 streams live Alarm.com camera video to the panel screen. View up to 40 cameras with full-screen playback and two-way audio support.
Enable camera viewing on a 2GIG GC Touch by tapping the Camera icon at the bottom of the screen. Compatible Alarm.com cameras will display live video feeds.
Added:
Can I Use the 2GIG GC Touch System Without Alarm Monitoring?
Yes. The 2GIG GC Touch works as a local alarm without professional monitoring. The panel sounds its siren, controls Z-Wave devices, and logs events locally.
Added:
Does the 2GIG GC Touch Need a Cellular Communicator?
Yes, in order to activate monitoring service the 4G LTE communicator built into the GC Touch must be activated. This is a requirement when using Alarm.com.
Added:
How Do I Test a 2GIG Glass Break with a 2GIG GC Touch?
Test a 2GIG GB1 glass break detector using the Walk Test function on the GC Touch. Trip the sensor with a glass break simulator to verify signal reception.
Added:
How Do I Troubleshoot a Communicator Trouble on a 2GIG GC Touch?
To troubleshoot a communicator trouble on a 2GIG GC Touch, check the WIFI and cellular signal strength, run system tests, and verify network settings.
Added:
How Do You Activate Door Chime On A 2GIG GC Touch Panel?
Enable chime in Audio Settings by navigating to Settings > Equipment Management > Audio Settings, then set Door Chime volume to Low or High instead of Off.
Added:
How Do I Add a New Sensor to the IQ Panel 5 Security System?
Add a sensor to the IQ Panel 5 by swiping down from the home screen, selecting Settings, entering Installer Code 1111, then navigating to Security Sensors.
Added:
How Do I Delete a Sensor on the IQ Panel 5 Security System?
Delete a sensor from the IQ Panel 5 by swiping down, selecting Settings, entering Installer Code, then going to Devices, Security Sensors, and Delete/Replace.
Added:
What Is the Live View Camera Feature on the IQ5 Hub Panel?
Live View on the IQ5 Hub streams live Alarm.com camera video to the panel screen. View up to 40 cameras with full-screen playback and two-way audio support.
Added:
What Is Live View on the IQ Panel 5 and How Does It Work?
Live View on the IQ Panel 5 streams live Alarm.com camera video to the panel screen. View up to 40 cameras with full-screen playback and two-way audio support.
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