Frequently Asked Questions
How Do I Delete a Door/Window Sensor from My 2GIG GC Touch?
Delete a door/window sensor from GC Touch by accessing Installer Settings, tapping Sensor Settings, tapping the zone, then Reset. Click here for a walkthrough.
How Do I Register the SIM Card on the 2GIG GC Touch?
Your alarm dealer creates the account within Alarm.com, after you provide the Serial Number. Then you must test. Click here to see how to register a GC Touch.
How Do I Change the Date/Time Format On a 2GIG GC Touch?
You can change the date and time format on a 2GIG GC Touch by going to Settings, entering the Installer Code, then tapping Equipment Management > Date & Time.
What Is the Default Master Code for the 2GIG GC Touch?
The default master code for the 2GIG GC Touch is 1111. This four-digit code grants homeowner access to user management, WIFI settings, and Z-Wave automation.
How Do I Add a Duress Code to the 2GIG GC Touch Panel?
Add a Duress code to the GC Touch through User Management > Special Users. A Duress code silently alerts the central station when used. Find out more.
How Do I Adjust the Volume on the 2GIG GC Touch Panel?
Adjust the volume on the 2GIG GC Touch through Equipment Management > Audio Settings. Control seven categories including chime, voice prompts, and speaker.
What Is the Default Installer Code for a 2GIG GC Touch?
The default installer code for the 2GIG GC Touch is 1561, giving full access to programming, configuration, and advanced settings. Click here for full details.
How Do I Adjust Screen Brightness on A 2GIG GC Touch?
Adjust brightness on the 2GIG GC Touch by tapping the sun icon on the Home screen. Use the slider bar to set the level. Toggle Dark Theme for low-light use.
How Do I View the Event History on the 2GIG GC Touch Panel?
To view the event history on the 2GIG GC Touch, tap the Events button (≡) in the bottom navigation bar. You can filter by Alarm, Arm/Disarm, Trouble, or Bypass.
How Do I Factory Reset the 2GIG GC Touch Alarm Panel?
Factory reset the 2GIG GC Touch through Settings and Equipment Management using the Installer Code. Options let you keep sensors and user codes. Learn more!
Delete a door/window sensor from GC Touch by accessing Installer Settings, tapping Sensor Settings, tapping the zone, then Reset. Click here for a walkthrough.
Added:
How Do I Register the SIM Card on the 2GIG GC Touch?
Your alarm dealer creates the account within Alarm.com, after you provide the Serial Number. Then you must test. Click here to see how to register a GC Touch.
Added:
How Do I Change the Date/Time Format On a 2GIG GC Touch?
You can change the date and time format on a 2GIG GC Touch by going to Settings, entering the Installer Code, then tapping Equipment Management > Date & Time.
Added:
What Is the Default Master Code for the 2GIG GC Touch?
The default master code for the 2GIG GC Touch is 1111. This four-digit code grants homeowner access to user management, WIFI settings, and Z-Wave automation.
Added:
How Do I Add a Duress Code to the 2GIG GC Touch Panel?
Add a Duress code to the GC Touch through User Management > Special Users. A Duress code silently alerts the central station when used. Find out more.
Added:
How Do I Adjust the Volume on the 2GIG GC Touch Panel?
Adjust the volume on the 2GIG GC Touch through Equipment Management > Audio Settings. Control seven categories including chime, voice prompts, and speaker.
Added:
What Is the Default Installer Code for a 2GIG GC Touch?
The default installer code for the 2GIG GC Touch is 1561, giving full access to programming, configuration, and advanced settings. Click here for full details.
Added:
How Do I Adjust Screen Brightness on A 2GIG GC Touch?
Adjust brightness on the 2GIG GC Touch by tapping the sun icon on the Home screen. Use the slider bar to set the level. Toggle Dark Theme for low-light use.
Added:
How Do I View the Event History on the 2GIG GC Touch Panel?
To view the event history on the 2GIG GC Touch, tap the Events button (≡) in the bottom navigation bar. You can filter by Alarm, Arm/Disarm, Trouble, or Bypass.
Added:
How Do I Factory Reset the 2GIG GC Touch Alarm Panel?
Factory reset the 2GIG GC Touch through Settings and Equipment Management using the Installer Code. Options let you keep sensors and user codes. Learn more!
Added: