Frequently Asked Questions

How Do I Put My Honeywell T6 Z-Wave Thermostat in Hold Mode?
A Honeywell T6 Z-Wave Thermostat can be put into hold mode by choosing the hold temperature and then setting the hold. Learn how to put a Honeywell T6 Thermostat into hold mode.
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How Do I Install a Wireless Door Sensor on a Sliding Patio Door?
On a sliding door, the magnet and sensor should be aligned so that they separate whenever the door is slid opened. Learn how to install a door sensor on a sliding door.
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What is the Cancellation Fee for Alarm Grid?
Alarm Grid is no-contract and has no cancellation fees. Alarm Grid customers are free to terminate their service at any time. Find out more about Alarm Grid policies.
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How Do I Program a 5802WXT to My Wireless LYNX Touch Security System?
The 5802WXT is a single-button panic switch that can be auto-enrolled with a LYNX Touch through system programming. Learn how to program a Honeywell 5802WXT Wireless Panic Switch.
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How Do I Add a Z-Wave Device to the Qolsys IQ Panel 2?
Z-Wave devices are enrolled with the IQ Panel 2 by putting the panel in its Z-Wave pairing mode and then activating the device's inclusion function. Learn to pair a Z-Wave device.
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What Kind of Battery Does Alarm Grid Use?
Alarm Grid equipment, systems and security sensors use many different types of batteries. Learn more about the batteries that are used with Alarm Grid equipment.
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Can a Thief Cut Tempered Glass with a Glass Cutter?
Tempered glass is a type of "safety glass" that will shatter into tiny crystals upon being cut. It cannot be cut with a simple glass cutter. Learn how to monitor tempered glass.
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What is a Temporary Hold on a Honeywell Thermostat?
When a Honeywell Thermostat is in a temporary hold, it will temporarily maintain the set temperature until a specified time. Learn more about the temporary hold feature.
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What is an Interior Follower Zone?
When a zone is set to interior follower, it will trigger an alarm if the sensor is activated while the system is armed away. Learn more about the interior follower Response Type.
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What is Total Connect by Honeywell?
Honeywell's AlarmNet servers operate an interactive platform called Total Connect. This service can be accessed by an end user to control their system. Learn about Total Connect.
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