Frequently Asked Questions

What Systems Connect w/ Honeywell 5800 Smoke Detectors?
The Honeywell 5800 Series Smoke Detectors are used with security systems that support the 345 MHz frequency. Learn more about Honeywell 5800 Series Smoke Detectors.
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Does My 2GIG GC3 or GC3e Need a Cellular Communicator for Alarm Monitoring?
If you want to get a GC3 or GC3e System monitored, then you must add an Alarm.com Cellular Communicator. Learn about the communication options for the GC3 and GC3e.
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Why Is My Honeywell L7000 Restarting Again and Again?
A Honeywell LYNX Touch System that is repeatedly restarting usually indicates that the system's L5100-WIFI module is having trouble connecting to a network. Learn about the error.
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Why Does My 2GIG System Beep When I Arm Away?
By beeping after you Arm Away, your 2GIG System is letting you know that you need to exit the premises before the Exit Delay Countdown expires. Learn about Arming Away.
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Is the Honeywell T6 PRO Z-Wave Thermostat Compatible With the Honeywell VAM?
While Z-Wave devices are usually universally compatible with Z-Wave controllers, the Honeywell T6 PRO Z-Wave will not work with the VAM. Learn about the Honeywell VAM and T6 PRO.
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How Do I Reset a Smoke Detector on Alarm.com?
If you get a trouble condition for a smoke detector saying that the sensor is not reset, then you may need to clear the condition from the Alarm.com servers. Learn how to do this.
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What is the Lyric Lock Feature for the Honeywell Lyric Controller?
If Lyric Lock is enabled for your Lyric System, then you must have your alarm company provide you with a generated code to enter programming. Learn about the Lyric Lock feature.
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How Do I Create a Sensor Left Open Notification in Alarm.com?
Alarm.com will only let you make a Sensor Left Open Notification if you have at least one door/window contact enrolled. Learn how to create a Sensor Left Open Notification in ADC.
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How Can I Tell if My Qolsys IQ Hardwire 16-F Supports EOLR Learning?
Qolsys IQ Hardwire 16-F units made in December of 2019 and beyond support EOLR learning for resistor values from 1k to 10k. Learn how to check if your 16-F supports EOLR learning.
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Qolsys IQ Panel 2 Plus vs. DSC Iotega
We recommend the IQ Panel 2 Plus over the DSC Iotega because the Iotega does not allow for local end user programming. Learn why the IQ Panel 2 Plus is superior to the Iotega.
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