Frequently Asked Questions
How Do I Test the PGP9986 Water Tile?
You can test the PowerG signal level using the IQ4 panel. Perform a functional test using a bit of water and/or a cold environment. Keep reading to learn more.
How Do I Factory Default The DSC PGP9986 Water Tile?
To set a Water Tile to default, press the button until the LED lights, release, then press again. Three flashes of the red LED indicate default. Click for more.
How Do I Install the PowerG+ Water Tile (PGP9986)?
Choose your scenario, you can use the water tile alone or with a probe/cable. Mount the device then enroll into the alarm panel. Click here to learn more.
Is A 2GIG Edge Compatible w/ All 2GIG Smokes/Heats?
Yes, all 2GIG sensors made in 2024 and before are compatible with a 2GIG Edge. Some early peripherals, such as keypads are not compatible. Read on for details.
How Do I Enable Camera Viewing On a PROA7PLUSC?
The PROA7PLUSC must be connected to the same WIFI network as the cameras. Compatible cameras must be enabled for viewing. Click here for full instructions.
Do I Have a PROWLTOUCHWM or a PROWLTOUCHWA wall mount?
With the release of the new wall mount kit for the PRO Series touchscreen keypads, it may be difficult to know which you have. Click here and we'll show you.
How Many Keypads Can I Add to a First Alert VISTAH3?
The VISTAH3 can support a total of 24 keypads. It can support up to eight (8) each: iBus keypads, PROSIX keypads, and WIFI touchscreen keypads. Read more here.
Can I easily Upgrade My VISTA-50P to a First Alert VISTAH3?
Yes, you can easily upgrade your VISTA-50P to a First Alert VISTAH3. The sensors from the VISTA-50P can be used. Click here to see how you can easily upgrade.
Can I easily Upgrade My VISTA-40 to a First Alert VISTAH3?
Yes, although it depends on which V-PLEX and wireless devices are in use. In this FAQ, we discuss upgrading a VISTA-40. Click for important information.
Can I Easily Upgrade My VISTA-20P to a First Alert VISTAH3?
Yes, upgrading a VISTA-20P to a VISTAH3 is easy. Determine which panel peripherals you currently have, and which you plan to use moving forward. Get details!
You can test the PowerG signal level using the IQ4 panel. Perform a functional test using a bit of water and/or a cold environment. Keep reading to learn more.
Added:
How Do I Factory Default The DSC PGP9986 Water Tile?
To set a Water Tile to default, press the button until the LED lights, release, then press again. Three flashes of the red LED indicate default. Click for more.
Added:
How Do I Install the PowerG+ Water Tile (PGP9986)?
Choose your scenario, you can use the water tile alone or with a probe/cable. Mount the device then enroll into the alarm panel. Click here to learn more.
Added:
Is A 2GIG Edge Compatible w/ All 2GIG Smokes/Heats?
Yes, all 2GIG sensors made in 2024 and before are compatible with a 2GIG Edge. Some early peripherals, such as keypads are not compatible. Read on for details.
Added:
How Do I Enable Camera Viewing On a PROA7PLUSC?
The PROA7PLUSC must be connected to the same WIFI network as the cameras. Compatible cameras must be enabled for viewing. Click here for full instructions.
Added:
Do I Have a PROWLTOUCHWM or a PROWLTOUCHWA wall mount?
With the release of the new wall mount kit for the PRO Series touchscreen keypads, it may be difficult to know which you have. Click here and we'll show you.
Added:
How Many Keypads Can I Add to a First Alert VISTAH3?
The VISTAH3 can support a total of 24 keypads. It can support up to eight (8) each: iBus keypads, PROSIX keypads, and WIFI touchscreen keypads. Read more here.
Added:
Can I easily Upgrade My VISTA-50P to a First Alert VISTAH3?
Yes, you can easily upgrade your VISTA-50P to a First Alert VISTAH3. The sensors from the VISTA-50P can be used. Click here to see how you can easily upgrade.
Added:
Can I easily Upgrade My VISTA-40 to a First Alert VISTAH3?
Yes, although it depends on which V-PLEX and wireless devices are in use. In this FAQ, we discuss upgrading a VISTA-40. Click for important information.
Added:
Can I Easily Upgrade My VISTA-20P to a First Alert VISTAH3?
Yes, upgrading a VISTA-20P to a VISTAH3 is easy. Determine which panel peripherals you currently have, and which you plan to use moving forward. Get details!
Added: