Frequently Asked Questions
How Do I View Panel Camera Photos on the IQ Panel 5 System?
See panel camera photos on the IQ Panel 5 on the Panel Camera Page. The panel captures a disarm photo at each disarm, plus an alarm photo during an alarm event.
How Do I Add a New Key Fob to the IQ5 Hub Alarm System?
Add a key fob to the IQ5 Hub under Installation, Devices, Security Sensors. Choose Auto Learn Sensor, press a key fob button, set the type to Keyfob, and save
How Do I Add a Key fob to the IQ Panel 5 Security System?
Add a key fob to the IQ Panel 5 under Installation, Devices, Security Sensors. Choose Auto Learn Sensor, press a key fob button, set the type to Key fob, and save.
How Do I Run a Sensor Test on the IQ5 Hub Alarm System?
Run a sensor test on the IQ5 Hub from System Tests in Advanced Settings. Trip each sensor to see its dBm signal strength, packet count, and a live signal graph.
How Do I Run a Sensor Test on the IQ Panel 5 Alarm System?
Run a sensor test on the IQ Panel 5 from System Tests in Advanced Settings. Trip each sensor to see its dBm signal strength, packet count, and a live graph.
How Do I Safely Power Down the IQ5 Hub Security System?
Power down the IQ5 Hub safely from Advanced Settings, Power Down. Wait for the panel LEDs to turn off, then disconnect the power to avoid any data corruption.
How Do I Safely Power Down the IQ Panel 5 Alarm System?
Power down the IQ Panel 5 safely from Advanced Settings, Power Down. Wait for the panel LED to turn off, then disconnect the power to avoid data corruption.
How Do I Add a Temporary Guest User Code on the IQ5 Hub?
Add a temporary guest code on the IQ5 Hub from User Management in Advanced Settings. Add a user, set the User Type to Guest, enter a name and code, and save.
How Do I Set Up a Temporary Guest Code on the IQ Panel 5?
Add a temporary guest code on the IQ Panel 5 from User Management in Advanced Settings. Add a user, set the User Type to Guest, enter a name and code, and save.
How Do I Change the Installer Code on the IQ5 NS System?
Learn how to change the Installer Code on the IQ5 NS. Open the IQ Installer app, go to User Management, and use the pencil icon next to Installer to edit.
See panel camera photos on the IQ Panel 5 on the Panel Camera Page. The panel captures a disarm photo at each disarm, plus an alarm photo during an alarm event.
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How Do I Add a New Key Fob to the IQ5 Hub Alarm System?
Add a key fob to the IQ5 Hub under Installation, Devices, Security Sensors. Choose Auto Learn Sensor, press a key fob button, set the type to Keyfob, and save
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How Do I Add a Key fob to the IQ Panel 5 Security System?
Add a key fob to the IQ Panel 5 under Installation, Devices, Security Sensors. Choose Auto Learn Sensor, press a key fob button, set the type to Key fob, and save.
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How Do I Run a Sensor Test on the IQ5 Hub Alarm System?
Run a sensor test on the IQ5 Hub from System Tests in Advanced Settings. Trip each sensor to see its dBm signal strength, packet count, and a live signal graph.
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How Do I Run a Sensor Test on the IQ Panel 5 Alarm System?
Run a sensor test on the IQ Panel 5 from System Tests in Advanced Settings. Trip each sensor to see its dBm signal strength, packet count, and a live graph.
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How Do I Safely Power Down the IQ5 Hub Security System?
Power down the IQ5 Hub safely from Advanced Settings, Power Down. Wait for the panel LEDs to turn off, then disconnect the power to avoid any data corruption.
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How Do I Safely Power Down the IQ Panel 5 Alarm System?
Power down the IQ Panel 5 safely from Advanced Settings, Power Down. Wait for the panel LED to turn off, then disconnect the power to avoid data corruption.
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How Do I Add a Temporary Guest User Code on the IQ5 Hub?
Add a temporary guest code on the IQ5 Hub from User Management in Advanced Settings. Add a user, set the User Type to Guest, enter a name and code, and save.
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How Do I Set Up a Temporary Guest Code on the IQ Panel 5?
Add a temporary guest code on the IQ Panel 5 from User Management in Advanced Settings. Add a user, set the User Type to Guest, enter a name and code, and save.
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How Do I Change the Installer Code on the IQ5 NS System?
Learn how to change the Installer Code on the IQ5 NS. Open the IQ Installer app, go to User Management, and use the pencil icon next to Installer to edit.
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