Frequently Asked Questions

Can I Monitor my Lyric Gateway over My Personal WIFI?
Learn how to monitor your Lyric Gateway over your personal WIFI
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How do I enter walk test mode on my Lyric Gateway?
Learn how to enter walk test mode on the Lyric Gateway
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Can I Use the Lyric Gateway with a Honeywell VISTA Wired Security System?
Learn why a Lyric Gateway cannot be used with a Honeywell VISTA Wired Security System
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Does Alarm Grid Allow Financing With Affirm?
Find out of Alarm Grid allows fiancing with Affirm
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How do I flash upgrade my 2GIG GC3 alarm system?
Learn how to push the first firmware update released for your 2GIG GC3 security system!
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What are the advantages of updating the firmware on my 2GIG GC3 alarm system?
Find out which new products are now compatible with the GC3 on version 3.0.1!
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Which Glassbreak Detectors are Compatible with the Lyric Controller?
Learn which Glassbreak Detectors are Compatible with the Lyric Controller
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What is a Loop on the Lyric Gateway
Learn about how loops work on the Lyric Gateway
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How Do I Install a CDMA Module Into My Lyric Gateway?
Installing the Lyric-CDMA into the Lyric Gateway.
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Which Communicators are Compatible with the Lyric Gateway?
Learn which communicators are compatible with the Lyric Gateway
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