Frequently Asked Questions

How Do I Add a Hardwire Zone to a Qolsys IQ Panel 2?
The IQ Panel 2 has two wired terminals on the back. If a larger number of wired sensors are needed, a converter can be used. Learn how to add hardwired zones to the IQ Panel 2.
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Can I Arm or Disarm a VISTA 20P Monitored Over Phone Line Remotely?
To arm or disarm a Honeywell System remotely, the system needs access to Total Connect. This cannot be done using a phone line alone. Learn more about the Total Connect service.
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How Much is Alarm Grid Security Per Month?
The cost of a monitoring plan from Alarm Grid depends on the features that the user receives. The most popular plan is $35 per month. Find out the price of alarm monitoring.
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What is Z-Wave Plus?
One of the most popular wireless protocols today is Z-Wave Plus. This communication protocol is commonly used with smart home devices. Learn more about Z-Wave Plus.
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How Do I Find the MAC and CRC on My Lyric Security System?
To find the MAC and CRC on a Lyric Security System, you will need to enter programming. This will require you to know the Installer Code. Learn to find the MAC and CRC on a Lyric.
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Can I View A Live Video Feed On My Qolsys IQ Panel 2?
An IQ Panel 2 with firmware version 2.2.1 or higher and a WIFI connection supports viewing of compatible Alarm.com cameras on the panel's screen. Learn more about this feature.
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Will a 6280 Work w/ a VISTA Alarm System?
The Honeywell 6280 is a touchscreen keypad designed for use with a Honeywell VISTA Alarm System. It offers a convenient way to arm and disarm the panel. Learn more about the 6280.
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What is a Magnetic Contact?
Most door and window contacts operate using an internal reed switch in conjunction with a magnet. Learn about door and window sensors and how they operate.
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Do I Need Internet for a WIFI Camera?
A WIFI camera sends a live video feed to an interactive service platform using a WIFI internet connection. Learn more about WIFI security cameras and how they work.
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How Do I Add a DSC LC-124-PIMW PIR/Microwave Motion to a DSC Impassa?
The DSC Impassa has a wireless enrollment mode for learning-in wireless devices like the DSC LC-124-PIMW. Learn how to enroll an LC-124-PIMW Motion Sensor with a DSC Impassa.
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