Frequently Asked Questions
How Do I Reboot or Restart the IQ5 NS Home Alarm Panel?
Reboot the IQ5 NS through the IQ Installer app under Reboot Panel, or hold the power button for a hard reboot. Your settings, users, and sensors are preserved.
How Do I Add a Thermostat to the IQ5 NS Home Alarm System?
Add a thermostat to the IQ5 NS in the IQ Installer app under Z-Wave Devices. Select Add Device, then Include, and pair the thermostat to the no-screen panel.
How Do I Check the Battery Status on the IQ5 NS System?
Check the battery status on the IQ5 NS using the front Power LED for a quick read, or open the IQ Installer app to About for the full Battery Status and level.
How Do I Find the MAC Address of My IQ5 NS Alarm System?
Find the MAC address of the IQ5 NS through the IQ Installer app under About. The Panel MAC Address is the fixed hardware identifier for the panel's network.
How Do I Find the IP Address of My IQ5 NS Alarm System?
Find the IP address of the IQ5 NS in the IQ Installer app under About. The IP Address appears in the Wi-Fi section while the panel is connected to your WIFI.
How Do I Find the IMSI Number on the IQ5 NS Alarm System?
Find the IMSI on the IQ5 NS in the IQ Installer app under About. Open the Cellular section to read the IMSI listed alongside the IMEI and ICCID for the carrier.
How Do I Find the Serial Number on My IQ5 NS Alarm System?
Find the serial number on the IQ5 NS through the IQ Installer app under About. It is also on a sticker on the back of the panel and on the box it shipped in.
How Do I See Which Phones Are Paired to the IQ5 NS System?
See which phones are paired to the IQ5 NS through the IQ Installer app. Open Bluetooth Devices to view the Paired Devices list of phones set up for disarming.
How Do I Find the ICCID Number on the IQ5 NS Alarm System?
Learn how to find the ICCID number on the IQ5 NS panel through the IQ Installer app's About page, listed under the Cellular details section right now.
How Do I Find the ICCID Number on the IQ5 Hub Alarm System?
Learn how to find the ICCID number on the IQ5 Hub panel. Go to Advanced Settings, touch About, and locate it under the Cellular information section today.
Reboot the IQ5 NS through the IQ Installer app under Reboot Panel, or hold the power button for a hard reboot. Your settings, users, and sensors are preserved.
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How Do I Add a Thermostat to the IQ5 NS Home Alarm System?
Add a thermostat to the IQ5 NS in the IQ Installer app under Z-Wave Devices. Select Add Device, then Include, and pair the thermostat to the no-screen panel.
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How Do I Check the Battery Status on the IQ5 NS System?
Check the battery status on the IQ5 NS using the front Power LED for a quick read, or open the IQ Installer app to About for the full Battery Status and level.
Added:
How Do I Find the MAC Address of My IQ5 NS Alarm System?
Find the MAC address of the IQ5 NS through the IQ Installer app under About. The Panel MAC Address is the fixed hardware identifier for the panel's network.
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How Do I Find the IP Address of My IQ5 NS Alarm System?
Find the IP address of the IQ5 NS in the IQ Installer app under About. The IP Address appears in the Wi-Fi section while the panel is connected to your WIFI.
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How Do I Find the IMSI Number on the IQ5 NS Alarm System?
Find the IMSI on the IQ5 NS in the IQ Installer app under About. Open the Cellular section to read the IMSI listed alongside the IMEI and ICCID for the carrier.
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How Do I Find the Serial Number on My IQ5 NS Alarm System?
Find the serial number on the IQ5 NS through the IQ Installer app under About. It is also on a sticker on the back of the panel and on the box it shipped in.
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How Do I See Which Phones Are Paired to the IQ5 NS System?
See which phones are paired to the IQ5 NS through the IQ Installer app. Open Bluetooth Devices to view the Paired Devices list of phones set up for disarming.
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How Do I Find the ICCID Number on the IQ5 NS Alarm System?
Learn how to find the ICCID number on the IQ5 NS panel through the IQ Installer app's About page, listed under the Cellular details section right now.
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How Do I Find the ICCID Number on the IQ5 Hub Alarm System?
Learn how to find the ICCID number on the IQ5 Hub panel. Go to Advanced Settings, touch About, and locate it under the Cellular information section today.
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