Frequently Asked Questions

How Do I Install the Honeywell Home 6290W?
The Honeywell Home 6290W uses a 4-wire connection with the panel. It must be addressed as part of the installation process. Learn how to install the Honeywell Home 6290W Keypad.
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How Do I Change the Installer Code on a 2GIG Go!Control GC2?
It is always recommended that you keep the 2GIG GC2 Installer Code at 1561. But you can change this code if desired. Learn how to change the 2GIG GC2 Installer Code.
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How Do I Enroll My PowerG Wireless Sensor?
The enrollment function on a PowerG Sensor is often activated by inserting fresh batteries or by pressing and holding an enrollment button. Learn how to enroll your PowerG Sensor.
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What Z-Wave Devices Work w/ a Honeywell L5210 Alarm System?
You can use nearly any Z-Wave home automation device with an L5210, as long as an L5100-ZWAVE module is installed. But you cannot use Z-Wave security devices with the system. Learn about the L5210.
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Can I Show Temperature on a Qolsys IQ Panel 2?
The Qolsys IQ Panel 2 can show the local high-low temperature forecast, as well as the temperature from a Z-Wave thermostat. Learn about the Qolsys IQ Panel 2 System.
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Do Fortrezz Products Work w/ Honeywell Security Systems?
Some Fortrezz products will work with Honeywell Panels. These include the Z-Wave sirens, water valves, and relay modules. Learn which Fortrezz products work with Honeywell Panels.
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Does a Honeywell LTE-XA Automatically Set the Security System's Time?
The only way to set the time for a Honeywell VISTA System is to do so manually. A communicator like the LTE-XA will not automatically set the time. Learn about VISTA Panels.
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Why Is My 5816 Showing a Fault When My Window is Closed?
A Honeywell 5816 Sensor must be properly aligned with its accompanying magnet when the window is closed, or else the zone will show a fault. Learn about the Honeywell 5816.
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What Are the Best Features for the Lyric Alarm System?
The Honeywell Lyric Security Panel has many features, including HomeKit support, built-in Z-Wave, integrated WIFI, and Amazon Alexa compatibility. Learn about the Lyric System.
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Can a PIR Ceiling Motion Sensor be Wall-Mounted?
While ceiling mount motion sensors are intended for use on the ceiling, these devices will technically work when mounted to the wall. Learn about PIR ceiling motion sensors.
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