Frequently Asked Questions

How Do I Program a DSC WS4949 Key Fob to a DSC Impassa?
A WS4949 key fob is enrolled with a DSC Impassa by activating its wireless enrollment mode and then holding a button on the device for three seconds. Learn how to enroll a WS4949.
Added:

How Do I Add a Key Fob to a DSC Impassa?
A key fob can be added to a DSC Impassa by putting the system its wireless enrollment mode and then holding a button on the keyfob for three seconds. Learn how to add a key fob.
Added:

Is there a Peripheral Keypad for the DSC Impassa?
DSC offers the WT5500 and the WTK5504 keypads for the Impasaa. Up to four total keypads can be enrolled with a single DSC Impassa. Learn more about the Impassa and its keypads.
Added:

Will a DSC Impassa Work w/ a Phone Line?
By default, a DSC Impassa is designed to work with a phone line. But we recommend upgrading to cellular on the system to improve reliability. Learn more about the DSC Impassa.
Added:

How Do I Create an Additional Login for My Alarm.com Account?
Alarm.com supports an unlimited number of logins for each of their accounts. It is recommended that each user have their own login credentials. Learn to create an Alarm.com login.
Added:

How do I install a Honeywell GSMX4G on my VISTA system?
Install the Honeywell GXMX4G to a Vista system by attaching the wiring harness to the GSMX, then connecting the wires to the ECP bus of the panel. Learn how to install the GSMX4G!
Added:

How Do I Bypass a Zone Through Total Connect?
Users can bypass zones when arming their system through Total Connect. This can be done from the sensors menu on the main screen. Learn how to bypass zones through Total Connect.
Added:

How do I disable a long range radio on a VISTA-20P?
To disable an AlarmNet communicator in order to prevent a check 103, enter programming, and set field 29 to 0. Learn to disable the communicator in a Vista panel.
Added:

Why Is My Honeywell Lyric Displaying a 950 Comm. Trouble Error?
A 950 Comm Trouble error on a Lyric indicates that either the panel cannot see the cell communicator or the communicator is not registered. Learn to solve this issue on the Lyric.
Added:

How Do I Pair the 2GIG SP2 Keypad with the 2GIG GC3?
The 2GIG SP2 can only be paired with a 2GIG GC3 if the system is running firmware version 3.0.2 or higher. It is added through the Keypads Menu. Find out how to pair a 2GIG SP2.
Added: