Frequently Asked Questions
How Do I Add Another Keypad to a PROA7 or PROA7PLUS?
There are two (2) types of keypad you can add. A PROWLTOUCH touchscreen keypad or a PROSIXLCDKP push-button keypad. Click to read the FAQ for more details.
Can I Add a High-Current, Wired Siren To An IQ 4 Hub?
One or more wireless sirens can be added to any IQ4 Hub. But to add a wired siren, the DSC PG9WLSHW8 or Qolsys Hardwire 16-F must be used. Read on for details.
How Do I Set Up a Qolsys IQ Lock-PG Automated Lock?
Install the lock hardware as per the instructions. Once the hardware is installed, put the IQ4 Panel into Auto Learn and power on the lock. Read on for details.
How Do I Reset The Installer Code On Qolsys IQ Panel 4?
The Installer Code can be edited by the Dealer Code, by itself, or by an Alarm Dealer through the Alarm.com Partner Portal. Click here for the full details.
What Happens if a PROA7 or PROA7PLUS Loses AC Power?
When a Honeywell Home PROA7 or PROA7PLUS loses AC power, it goes into power conservation mode. Click here to find out exactly how the system treats an AC loss.
Can I Add A High-Current, Wired Siren to An IQ Panel 4?
One or more wireless sirens can be added to any IQ Panel 4. The DSC WS9WLSHW8 or the Qolsys Hardwire 16-F can be used for a wired siren. Click for details.
How Do I Add A Hardwired Zone To My Qolsys IQ Panel 4?
To add a hardwired zone to a Qolsys IQ Panel 4, you will need a wired-to-wireless conversion device. Click the link to find out how hardwired zones can be used.
Why Is My IQ Remote PowerG Not Working on the IQ Pro?
There is a firmware update for the IQ Pro panel that includes a PowerG Update. Install this update (4.2.2n) to make the keypad work. Keep reading for details.
How Do I Find the IMEI Number of A Qolsys IQ Panel 4?
The IMEI number is located on the packaging, the panel's back, and is accessible via programming. Keep reading to see how you can locate this important number.
How Can I Configure Apple HomeKit on a PROA7PLUS Panel?
Be sure the PROA7PLUS is on a version that supports HomeKit. Choose Add Accessory in iOS and Pair Controller to HomeKit in the panel. Read on for full info.
There are two (2) types of keypad you can add. A PROWLTOUCH touchscreen keypad or a PROSIXLCDKP push-button keypad. Click to read the FAQ for more details.
Added:
Can I Add a High-Current, Wired Siren To An IQ 4 Hub?
One or more wireless sirens can be added to any IQ4 Hub. But to add a wired siren, the DSC PG9WLSHW8 or Qolsys Hardwire 16-F must be used. Read on for details.
Added:
How Do I Set Up a Qolsys IQ Lock-PG Automated Lock?
Install the lock hardware as per the instructions. Once the hardware is installed, put the IQ4 Panel into Auto Learn and power on the lock. Read on for details.
Added:
How Do I Reset The Installer Code On Qolsys IQ Panel 4?
The Installer Code can be edited by the Dealer Code, by itself, or by an Alarm Dealer through the Alarm.com Partner Portal. Click here for the full details.
Added:
What Happens if a PROA7 or PROA7PLUS Loses AC Power?
When a Honeywell Home PROA7 or PROA7PLUS loses AC power, it goes into power conservation mode. Click here to find out exactly how the system treats an AC loss.
Added:
Can I Add A High-Current, Wired Siren to An IQ Panel 4?
One or more wireless sirens can be added to any IQ Panel 4. The DSC WS9WLSHW8 or the Qolsys Hardwire 16-F can be used for a wired siren. Click for details.
Added:
How Do I Add A Hardwired Zone To My Qolsys IQ Panel 4?
To add a hardwired zone to a Qolsys IQ Panel 4, you will need a wired-to-wireless conversion device. Click the link to find out how hardwired zones can be used.
Added:
Why Is My IQ Remote PowerG Not Working on the IQ Pro?
There is a firmware update for the IQ Pro panel that includes a PowerG Update. Install this update (4.2.2n) to make the keypad work. Keep reading for details.
Added:
How Do I Find the IMEI Number of A Qolsys IQ Panel 4?
The IMEI number is located on the packaging, the panel's back, and is accessible via programming. Keep reading to see how you can locate this important number.
Added:
How Can I Configure Apple HomeKit on a PROA7PLUS Panel?
Be sure the PROA7PLUS is on a version that supports HomeKit. Choose Add Accessory in iOS and Pair Controller to HomeKit in the panel. Read on for full info.
Added: