Frequently Asked Questions

How Do I Calibrate an Alarm.com Camera for Video Analytics?
Some Alarm.com Cameras require calibration before they can be used for Video Analytics. This can be done from the ADC Website or Mobile App. Learn how to calibrate an ADC Camera.
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Should I Use Fire With Verification?
Fire With Verification means that a smoke detector must be activated twice within a short time for an alarm to occur. Learn why we discourage the use of Fire With Verification.
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What Does Fire With Verification Mean?
If a Fire Zone on a security system is set for Fire With Verification, the smoke detector must be triggered twice for an alarm to occur. Learn about Fire With Verification.
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Will the ADC-T2000 or ADC-T3000 Thermostat Work w/ Alarm.com?
The ADC-T2000 and ADC-T3000 were literally built for use with Alarm.com. These are Z-Wave thermostats that can be easily paired with ADC. Learn about the ADC-T2000 and ADC-T3000.
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Is My Honeywell VISTA-20P Keypad Alphanumeric?
The best way to determine your keypad type is to enter programming. An Alphanumeric Keypad will display the message "Installer Code 20". Find out if your keypad is alphanumeric.
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How Do I Properly Test My PowerG CO Detector?
To test your PowerG CO Detector, you must have the device enrolled with your panel. You can test using the test button or canned CO gas. Learn how to test your PowerG CO Detector.
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How Do I Properly Test My PowerG Smoke Detector?
In order to test a PowerG Smoke Detector, it must be properly enrolled with your panel. You can use the test button or canned smoke. Learn how to test a PowerG Smoke Detector.
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Can I Use a Honeywell IP Device With MAC Filtering?
MAC filtering is a security feature on many routers. You must add the MAC address for your IP device to the access list. Learn how to use a Honeywell IP Device with MAC filtering.
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How Do I Install the Resideo LTE-IV On My VISTA P-Series System?
The Resideo LTE-IV is easy to install and use with a VISTA Series Panel. You should test signal strength before mounting to the panel. Learn how to install the Resideo LTE-IV.
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How Do I Add a LiftMaster 8500W to Alarm.com?
Alarm.com offers a useful integration that allows users to add MyQ Garage Door Controllers like the LiftMaster 8500W. Learn how to add a LiftMaster 8500W to Alarm.com.
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