Frequently Asked Questions
How Do I Change the Installer Code on the IQ5 Hub System?
Learn how to change the Installer Code on the IQ5 Hub. Go to Advanced Settings, touch User Management, and use the pencil icon next to Installer to edit.
How Do I Add a Thermostat to the IQ5 Hub Alarm System?
Add a thermostat to the IQ5 Hub from Z-Wave Devices in Advanced Settings. Select Add Device, touch Include, put the thermostat into pairing mode, and save.
How Do I Add a Thermostat to the IQ Panel 5 Alarm System?
Add a thermostat to the IQ Panel 5 from Z-Wave Devices in Advanced Settings. Select Add Device, touch Include, put the thermostat in pairing mode, and save.
How Do I Adjust My Thermostat on the IQ5 Hub Alarm System?
Adjust your thermostat from the IQ5 Hub home screen with no code. Open the Thermostat Page, select your thermostat, and set the temperature, mode, and fan.
How Do I Adjust My Thermostat From the IQ Panel 5 System?
Adjust your thermostat from the IQ Panel 5 home screen with no code. Open the Thermostat Page, pick your thermostat, and set the temperature, mode, and fan.
How Do I Check the Sensor Status on the IQ5 Hub System?
Check sensor status on the IQ5 Hub under Settings, Status, with no code needed. See each sensor Zone, Name, Status, battery level, and history in one list.
How Do I Check the Sensor Status on the IQ Panel 5 System?
Check sensor status on the IQ Panel 5 under Settings, Status, with no code needed. See each sensor Zone, Name, Status, battery level, and history in one list.
How Do I Turn Off the Chime Sound on the IQ5 Hub System?
Turn off the chime on the IQ5 Hub under Sound, Chime Settings in Advanced Settings. Toggle off All Chimes to silence everything, or just the Sensor Chimes.
How Do I Turn Off the Chime Sound on the IQ Panel 5 System?
Turn off the chime on the IQ Panel 5 under Sound, Chime Settings in Advanced Settings. Toggle off All Chimes to silence everything, or just the Sensor Chimes.
How Do I Perform a Data Recycle on the IQ5 Hub System?
Data Recycle on the IQ5 Hub erases user data such as WIFI, user codes, and photos but keeps your sensors. Find it in Dealer Settings under Advanced Settings.
Learn how to change the Installer Code on the IQ5 Hub. Go to Advanced Settings, touch User Management, and use the pencil icon next to Installer to edit.
Added:
How Do I Add a Thermostat to the IQ5 Hub Alarm System?
Add a thermostat to the IQ5 Hub from Z-Wave Devices in Advanced Settings. Select Add Device, touch Include, put the thermostat into pairing mode, and save.
Added:
How Do I Add a Thermostat to the IQ Panel 5 Alarm System?
Add a thermostat to the IQ Panel 5 from Z-Wave Devices in Advanced Settings. Select Add Device, touch Include, put the thermostat in pairing mode, and save.
Added:
How Do I Adjust My Thermostat on the IQ5 Hub Alarm System?
Adjust your thermostat from the IQ5 Hub home screen with no code. Open the Thermostat Page, select your thermostat, and set the temperature, mode, and fan.
Added:
How Do I Adjust My Thermostat From the IQ Panel 5 System?
Adjust your thermostat from the IQ Panel 5 home screen with no code. Open the Thermostat Page, pick your thermostat, and set the temperature, mode, and fan.
Added:
How Do I Check the Sensor Status on the IQ5 Hub System?
Check sensor status on the IQ5 Hub under Settings, Status, with no code needed. See each sensor Zone, Name, Status, battery level, and history in one list.
Added:
How Do I Check the Sensor Status on the IQ Panel 5 System?
Check sensor status on the IQ Panel 5 under Settings, Status, with no code needed. See each sensor Zone, Name, Status, battery level, and history in one list.
Added:
How Do I Turn Off the Chime Sound on the IQ5 Hub System?
Turn off the chime on the IQ5 Hub under Sound, Chime Settings in Advanced Settings. Toggle off All Chimes to silence everything, or just the Sensor Chimes.
Added:
How Do I Turn Off the Chime Sound on the IQ Panel 5 System?
Turn off the chime on the IQ Panel 5 under Sound, Chime Settings in Advanced Settings. Toggle off All Chimes to silence everything, or just the Sensor Chimes.
Added:
How Do I Perform a Data Recycle on the IQ5 Hub System?
Data Recycle on the IQ5 Hub erases user data such as WIFI, user codes, and photos but keeps your sensors. Find it in Dealer Settings under Advanced Settings.
Added: