Frequently Asked Questions

How Do I Set Up Video Analytics for Alarm.com?
Alarm.com Video Analytics are set up through the Alarm.com website as recording rules. Certain Alarm.com Cameras support the feature. Learn about Alarm.com Video Analytics.
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What is the Range of a Honeywell 5800C2W?
The Honeywell 5800C2W has a nominal wireless range of 300 feet. This is 50% further than the usual nominal wireless range of 5800 Sensors. Learn about the 5800C2W.
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How Do I Install a Honeywell LTE-XA or LTE-XV On a VISTA TURBO Panel?
Adding a Honeywell LTE-XA or LTE-XV Communicator will connect your Honeywell VISTA-128BPT or VISTA-250BPT with the AlarmNet Servers. Learn how to install a cellular communicator.
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How Do I Install a Honeywell LTE-XA or LTE-XV On a VISTA P-Series Panel?
The VISTA P-Series Panels support the Honeywell LTE-XA and Honeywell LTE-XV Cellular Communicators. Find out how to install these communicators to your VISTA P-Series Panel.
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Will Alarm.Com Work on a Lyric Gateway?
The Lyric Gateway is a Honeywell Security System that is used with Total Connect 2.0. You cannot use it with the Alarm.com service. Find out why the Gateway doesn't work with ADC.
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Can the Honeywell VISTA-50P Support LTE Communication?
It is possible to set up a Honeywell VISTA-50P with LTE connectivity. But it is strongly recommended that you upgrade to a newer panel. Learn about the VISTA-50P.
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How Do I Use a Qolsys IQ Siren With a 2GIG GC2 System?
The Qolsys IQ Siren learns-in with the 2GIG GC2 as a binary switch. You need to set up special rules for it to function as a siren. Learn how to use an IQ Siren with a GC2.
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How Do I Get Sensors On All Partitions to Sound On a Qolsys IQ Panel 2 Plus?
By default, only sensors assigned to Partition 1 will produce sounds when faulted. You must enable sounds for all partitions. Learn about IQ Panel 2 Plus partitions.
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Why Can’t I Get Into Programming On My Partitioned IQ Panel 2 Plus?
Setting up partitions on the IQ Panel 2 Plus will change the way that you access system programming. Learn how to access programming on an IQ Panel 2 Plus that is using partitions.
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How Do I Upgrade a Honeywell VISTA TURBO Series System to Use LTE?
The Honeywell VISTA TURBO Panels support the same LTE communicators as the VISTA P-Series Panels. Find out how to add an LTE communicator and upgrade your VISTA TURBO to LTE.
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