Frequently Asked Questions

How Do I Change the Battery in My Qolsys IQ Panel 2?
To change the IQ Panel 2 battery, the user must open the system and unplug and remove the old battery. The new battery can then be secured. Learn to change the IQ Panel 2 battery.
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What Does it Mean when Your Thermostat Says Temporary?
A thermostat that says "temporary" is in a temporary hold. It will hold the set temperature until the hold period expires or the hold is disabled. Learn about a temporary hold.
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Which Locks Work w/ a DSC Impassa?
Z-Wave locks can be enrolled with a DSC Impassa once an Alarm.com cellular communicator has been installed and activated with the panel. Find out which locks work with an Impassa.
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How Do I Enroll a Schlage Z-Wave Lock on a DSC Impassa?
Once an Alarm.com cellular module has been added to a DSC Impassa, the panel will be able to support Schlage Z-Wave locks. Learn how to enroll a Schlage Z-Wave lock to an Impassa.
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How Do I Turn a Wired Alarm System into a Wireless System?
By adding a wireless receiver, a user can use a wired system like a wireless one. The system's sensors will communicate with the panel wirelessly. Learn more about alarm systems.
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How Does a Recessed Door Contact Work?
A recessed door contact is inserted into the door and its frame so that it not visible from the outside. It works using a sensor and magnet. Learn about recessed door contacts.
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How Many Z-Wave Devices can be in a Total Connect 2.0 Scene?
Up to 10 Z-Wave devices can be included in a Total Connect 2.0 scene. A user can also create additional scenes for other Z-Wave devices. Learn more about smart home automation.
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What is the Range on a Qolsys Plus Security System?
The Qolsys IQ Panel 2 Plus System can support PowerG Sensors with a range of up to 2km. This can be extended using a wireless repeater. Find out the range of the IQ Panel 2 Plus.
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Does the 5800PIR-RES Have a Camera or is it Just a Motion Detector?
The 5800PIR-RES is strictly a motion sensor, and it does not have a built-in camera. It will alert the security system upon detecting motion. Learn about the 5800PIR-RES.
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What is a Partition?
A partition is a separate section of an alarm system that can be controlled independently from other areas of the system. Learn how using partitions can benefit your system.
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