Frequently Asked Questions

Will Total Connect Work w/ an Interlogix Simon XT?
Total Connect is an interactive service platform that is used exclusively with Honeywell Alarm Systems. Since the Interlogix Simon XT is not manufactured by Honeywell, it cannot use the Total Connect service. But the Simon XT can use Alarm.com instead. Learn more about the Simon XT and Alarm.com.
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Will 2GIG Sensors Work on an Interlogix Simon XT?
The Interlogix Simon XT is compatible with wireless sensors that operate at a wireless frequency of 319.5 MHz. However, 2GIG sensors operate at a wireless frequency of 345 MHz. This means that they are not compatible with the Simon XT System. Learn which sensors are compatible with the Simon XT.
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What's the Best Place to Install 5800COMBO Smoke/CO Detectors?
There are several great locations for 5800COMBO devices. We recommend placing at least one of these devices on each floor of a building. Some great locations include sleeping areas and central locations. But they should be placed away from any vents or ducts. Learn more about the 5800COMBO.
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How Do I Add a Wireless Sensor to a Honeywell Lyric Security System?
A wireless sensor is added to a Honeywell Lyric Security System through zone programming. A user will need the Installer Code for the system to access zone programming. From there, the user can learn in the sensor and configure its settings. Learn more about the Honeywell Lyric Controller.
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How Do I Install a 2GIG SMKT3-345?
The 2GIG SMKT3-345 is mounted to a wall or ceiling using its mounting plate. After choosing an appropriate location, you will then use the device's included screws and wall anchors to install the mounting plate. The SMKt3-345 attaches to the mounting plate. Learn more about the SMKT3-345.
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Honeywell 5809 vs 2GIG SMKT2-345
The 5809 and the SMKT2-345 are both life-safety devices designed to alert people to the presence of a fire. The SMKT2-345 can sense smoke and high temperatures, while the 5809 can only sense high temperatures. They are also manufactured by different companies. Learn more about these two devices.
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Which Sensors Work w/ Qolsys Systems?
Qolsys Alarm Systems are designed to interface with alarm sensors that operate at a frequency of 319.5 MHz. This includes any security sensor that is manufactured by Qolsys. The company produces both encrypted and non-encrypted sensors for their systems. Learn more about 319.5 MHz sensors.
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How Do I Install the Honeywell 5808W3?
The Honeywell 5808W3 Smoke and Heat Detector is installed by first choosing a location for the device and then using the included screws and wall anchors to install the mounting plate. The device can then be attached to the mounting plate. Learn more about installing the Honeywell 5808W3.
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How Do I Program the Honeywell 5808W3 to the L5210?
The Honeywell 5808W3 is programmed with a Honeywell L5210 through the panel's zone programming menu. The device can be auto-enrolled and have all of its settings adjusted within this menu. The device requires three zones to perform all of its functions. Learn more about programming the 5808W3.
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What is an Alarm System?
The centerpiece of a security setup is the alarm system. This serves as the control panel for the rest of the setup. When a sensor is activated, it reports to the alarm system. The alarm system will also report out to the user or a central station if ever necessary. Learn more about alarm systems.
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