Frequently Asked Questions
Does the IQ5 NS Security Panel Support Live View Cameras?
The IQ5 NS does not support Live View. It has no screen. Learn which IQ5 family panels include Live View and how to view Alarm.com cameras from your mobile app.
How Do I Connect My iPhone to a 2GIG GC Touch Security Panel?
Connect your iPhone to the 2GIG GC Touch using the Alarm.com app for remote system control, or pair via Bluetooth for convenient hands-free disarming.
How Do I Connect My 2GIG GC Touch Panel to My Garage Door?
Add a Z-Wave garage door controller via Settings > Automation Device > Add Device. The GC Touch scans for and includes compatible Z-Wave garage controllers.
Can WIFI be Primary with Cellular as Backup on a 2GIG GC Touch?
Yes. The 2GIG GC Touch uses WIFI as the primary communication path and built-in 4G/LTE cellular as backup. The panel switches automatically if WIFI fails.
Does the IQ5 NS System Require Professional Monitoring?
No, the IQ5 NS does not require professional monitoring to operate. It works as a local alarm siren/system without a monthly service plan. Learn more here!
What Does a Solid Green Power LED Mean on the IQ5 NS Panel?
A solid green Power LED on the Qolsys IQ5 NS indicates the panel is receiving AC power from its 12V DC power supply and operating normally without battery.
Does the Qolsys IQ5 NS Have a Settings Tray on the Panel?
No. The Qolsys IQ5 NS does not have a settings tray because it has no touchscreen display. Use the IQ Installer app on your mobile device to access settings.
How Do I Arm the Qolsys IQ5 NS Security System in Stay Mode?
To arm the IQ5 NS in Stay mode, use the Alarm.com app, a compatible keypad, or keyfob. Stay mode arms doors and windows while keeping motion sensors inactive.
How Do I Clear Messages From the IQ5 NS Message Center?
The IQ5 NS does not have a touchscreen Message Center. View and manage system alerts through the Alarm.com app or a connected IQ Remote PG wireless keypad.
How Many Z-Wave Thermostats Can the Qolsys IQ5 NS Support?
The Qolsys IQ5 NS supports up to 40 Z-Wave thermostats. Configure limits through the IQ Installer app. Control thermostats via the Alarm.com app or IQ Remote.
The IQ5 NS does not support Live View. It has no screen. Learn which IQ5 family panels include Live View and how to view Alarm.com cameras from your mobile app.
Added:
How Do I Connect My iPhone to a 2GIG GC Touch Security Panel?
Connect your iPhone to the 2GIG GC Touch using the Alarm.com app for remote system control, or pair via Bluetooth for convenient hands-free disarming.
Added:
How Do I Connect My 2GIG GC Touch Panel to My Garage Door?
Add a Z-Wave garage door controller via Settings > Automation Device > Add Device. The GC Touch scans for and includes compatible Z-Wave garage controllers.
Added:
Can WIFI be Primary with Cellular as Backup on a 2GIG GC Touch?
Yes. The 2GIG GC Touch uses WIFI as the primary communication path and built-in 4G/LTE cellular as backup. The panel switches automatically if WIFI fails.
Added:
Does the IQ5 NS System Require Professional Monitoring?
No, the IQ5 NS does not require professional monitoring to operate. It works as a local alarm siren/system without a monthly service plan. Learn more here!
Added:
What Does a Solid Green Power LED Mean on the IQ5 NS Panel?
A solid green Power LED on the Qolsys IQ5 NS indicates the panel is receiving AC power from its 12V DC power supply and operating normally without battery.
Added:
Does the Qolsys IQ5 NS Have a Settings Tray on the Panel?
No. The Qolsys IQ5 NS does not have a settings tray because it has no touchscreen display. Use the IQ Installer app on your mobile device to access settings.
Added:
How Do I Arm the Qolsys IQ5 NS Security System in Stay Mode?
To arm the IQ5 NS in Stay mode, use the Alarm.com app, a compatible keypad, or keyfob. Stay mode arms doors and windows while keeping motion sensors inactive.
Added:
How Do I Clear Messages From the IQ5 NS Message Center?
The IQ5 NS does not have a touchscreen Message Center. View and manage system alerts through the Alarm.com app or a connected IQ Remote PG wireless keypad.
Added:
How Many Z-Wave Thermostats Can the Qolsys IQ5 NS Support?
The Qolsys IQ5 NS supports up to 40 Z-Wave thermostats. Configure limits through the IQ Installer app. Control thermostats via the Alarm.com app or IQ Remote.
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