Frequently Asked Questions

How Do I Add My Genie® Garage Door to Total Connect 2.0?
Log into TC2, choose Devices, then Add/Remove Devices. Click the Genie logo, provide login credentials then choose garage doors to control. Read on for details.
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How Do I Pair My Overhead Door™ with Total Connect 2.0?
You can pair an Overhead Door™ with TC2 by logging into the app, adding an Overhead Door™ in devices, then entering your credentials. Read on for full info.
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How Do I Enable Live Camera Viewing on A Qolsys IQ4 Hub?
Stream ADC cameras on a Qolsys IQ4 Hub by connecting it to WIFI and enabling the option via Alarm.com. Follow this FAQ for the steps to enable live viewing.
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What Features Are Supported on Alarm.com for Android Auto™?
This feature allows you to run scenes Home and Away, control garage doors, receive notifications, and perform notification-specific actions. Read on for more.
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How Do I Use SmartStart to Enroll Z-Wave on an IQ Panel 4?
Choose SmartStart in the Z-Wave device installation menu, and scan the QR code. Turn on the Z-Wave device. Keep reading for a full SmartStart walkthrough.
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First Alert VX1 HD Vs. Alarm.com ADC-VDB750
Here we compare the features and specifications of the new First Alert VX1 HD Video Doorbell with the Alarm.com ADC-VDB750. Keep reading for a full comparison.
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Can You Use Life Safety Devices with a Repeater?
Yes, you can use life safety devices with a repeater. Both the Resideo 5800RP and the DSC PG9920 can work with life safety devices. Click the link for details.
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How Do I Wire/Program a DSC NEO for Use With a COSMOD2W?
Connect COSMOD2W power to Aux (+) and PGM2. Connect the zone outputs to any two NEO zone inputs. Program zones for smoke and CO. Click for full details.
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What Kind Of Wire Do I Need For A Qolsys IQ Panel 4 Installation?
The wire needed depends on the install. If you will use wireless sensors and the included power wire, then no more wire is needed. Keep reading for details.
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Can I Connect The Qolsys IQ Panel 4 To Cellular Monitoring?
Yes, in fact, you must activate the panel for cellular monitoring through Alarm.com, there is no way to use WIFI as the sole path. Keep reading for details.
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