Frequently Asked Questions
How Do I Connect the 2GIG GC Touch to a Hidden WIFI Network?
Connect the 2GIG GC Touch to a hidden WIFI network by scrolling to Add Network in WIFI settings and manually entering the SSID and password.
Can I Integrate Existing Smoke Detectors with a 2GIG GC Touch?
Yes, you can integrate existing smoke detectors with the 2GIG GC Touch using a takeover module like the Encore Firefighter FF345 to trigger fire alarms.
Can I Download the Firmware for a 2GIG GC Touch Alarm System?
Yes, firmware for the 2GIG GC Touch is available on the Alarm Grid website. Download the .zip file to a USB flash drive and connect it to the panel to update.
How Do I Program Z-Wave Devices to a 2GIG GC Touch Panel?
To program Z-Wave devices to the 2GIG GC Touch, access the Automation Device menu in Settings, tap Add Device, and trigger the Z-Wave device to pair it.
How Do I Replace the Battery in a 2GIG-DW100-345 Sensor?
To replace the battery in a 2GIG-DW100-345 sensor, press the tab to open the housing, slide out the old CR2450 battery, and insert a new one with the + side up.
What Are the Mounting Guidelines for the 2GIG-DW100-345?
Mount the 2GIG-DW100-345 sensor on the door frame and the magnet on the door. Align the arrow marks, maintain proper gap distance, and avoid moisture or heat.
How Do I Change the Encryption Mode on a 2GIG-DW100-345?
To change the encryption mode on a 2GIG-DW100-345, open the sensor housing, locate the DIP switch, and set position 1 to ON for encrypted or OFF for standard.
How Do I Connect the IQ Panel 5 to My Home WIFI Network?
Learn how to connect the IQ Panel 5 to your home WIFI. Navigate to Advanced Settings, select Wi-Fi, pick your network from the list, and enter your password.
Is the 2GIG GC Touch Panel Compatible With All 2GIG Sensors?
No, there is one line of 2GIG sensors, the E+ 900 MHz long range sensors, that are not compatible with the GC Touch. All 2GIG 345 MHz sensors are compatible.
How Do I Add a 2GIG-DW100-345 Contact Sensor to a GC Touch?
To add a 2GIG-DW100-345 door/window contact sensor to a GC Touch panel, access Sensor Settings using the Installer Code and use Quick Add to enroll the device.
Connect the 2GIG GC Touch to a hidden WIFI network by scrolling to Add Network in WIFI settings and manually entering the SSID and password.
Added:
Can I Integrate Existing Smoke Detectors with a 2GIG GC Touch?
Yes, you can integrate existing smoke detectors with the 2GIG GC Touch using a takeover module like the Encore Firefighter FF345 to trigger fire alarms.
Added:
Can I Download the Firmware for a 2GIG GC Touch Alarm System?
Yes, firmware for the 2GIG GC Touch is available on the Alarm Grid website. Download the .zip file to a USB flash drive and connect it to the panel to update.
Added:
How Do I Program Z-Wave Devices to a 2GIG GC Touch Panel?
To program Z-Wave devices to the 2GIG GC Touch, access the Automation Device menu in Settings, tap Add Device, and trigger the Z-Wave device to pair it.
Added:
How Do I Replace the Battery in a 2GIG-DW100-345 Sensor?
To replace the battery in a 2GIG-DW100-345 sensor, press the tab to open the housing, slide out the old CR2450 battery, and insert a new one with the + side up.
Added:
What Are the Mounting Guidelines for the 2GIG-DW100-345?
Mount the 2GIG-DW100-345 sensor on the door frame and the magnet on the door. Align the arrow marks, maintain proper gap distance, and avoid moisture or heat.
Added:
How Do I Change the Encryption Mode on a 2GIG-DW100-345?
To change the encryption mode on a 2GIG-DW100-345, open the sensor housing, locate the DIP switch, and set position 1 to ON for encrypted or OFF for standard.
Added:
How Do I Connect the IQ Panel 5 to My Home WIFI Network?
Learn how to connect the IQ Panel 5 to your home WIFI. Navigate to Advanced Settings, select Wi-Fi, pick your network from the list, and enter your password.
Added:
Is the 2GIG GC Touch Panel Compatible With All 2GIG Sensors?
No, there is one line of 2GIG sensors, the E+ 900 MHz long range sensors, that are not compatible with the GC Touch. All 2GIG 345 MHz sensors are compatible.
Added:
How Do I Add a 2GIG-DW100-345 Contact Sensor to a GC Touch?
To add a 2GIG-DW100-345 door/window contact sensor to a GC Touch panel, access Sensor Settings using the Installer Code and use Quick Add to enroll the device.
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