Frequently Asked Questions
How Do I Rename a Z-Wave Device on a 2GIG GC Touch Panel?
Rename Z-Wave devices on your 2GIG GC Touch by accessing Automation Device, then Device List. Tap the device name to open the keyboard and type a new name.
What Do the LED Indicator Lights Mean on My 2GIG GC Touch?
The 2GIG GC Touch has blue, red, and white LEDs indicating standby, armed, alarming, and fault status. Each color communicates specific system conditions.
How Do I Enable Bluetooth Disarming on My 2GIG GC Touch?
To enable Bluetooth Disarming on the 2GIG GC Touch, access Settings with your Master Code, open User Management, select a user, and pair your smartphone.
How Do I Add More Time to My Exit Delay on the 2GIG GC Touch?
To add exit delay time on the 2GIG GC Touch, tap Add 30 Seconds during the countdown, or access System Settings with Installer Code to change the default.
How Do I Clear a Duress Code Alarm on the 2GIG GC Touch?
To clear a duress alarm on the 2GIG GC Touch, tap the Notification icon, select the Alarm tab, and tap Clear next to the duress entry or tap Clear All.
How Do I Put the 2GIG GC Touch Into Wireless Learn Mode?
Put the 2GIG GC Touch into learn mode by accessing Sensor Settings in installer programming and selecting Quick Add or tapping the Learn button in Manual Add.
How Do I Power Down or Shut Off My 2GIG GC Touch Panel?
To power down the 2GIG GC Touch, remove the rear access cover and press the internal power button for 2 seconds. Select Shutdown from the menu that appears.
Can I Add a Smoke Detector to My 2GIG GC Touch System?
Yes, the 2GIG GC Touch supports wireless 345MHz smoke detectors. Add them through Sensor Settings using the Installer Code and set as a 24-Hour Fire zone type.
How Do I Power On the 2GIG GC Touch Panel for the First Time?
The 2GIG GC Touch powers on automatically when AC power is connected. The included 14VDC adapter starts the boot sequence without pressing any buttons.
How Do I Add a User Code to the 2GIG GC Touch System?
Add a user code to the 2GIG GC Touch through Master Settings and User Management. Enter a unique name and PIN for each user. Tap here to learn about user codes.
Rename Z-Wave devices on your 2GIG GC Touch by accessing Automation Device, then Device List. Tap the device name to open the keyboard and type a new name.
Added:
What Do the LED Indicator Lights Mean on My 2GIG GC Touch?
The 2GIG GC Touch has blue, red, and white LEDs indicating standby, armed, alarming, and fault status. Each color communicates specific system conditions.
Added:
How Do I Enable Bluetooth Disarming on My 2GIG GC Touch?
To enable Bluetooth Disarming on the 2GIG GC Touch, access Settings with your Master Code, open User Management, select a user, and pair your smartphone.
Added:
How Do I Add More Time to My Exit Delay on the 2GIG GC Touch?
To add exit delay time on the 2GIG GC Touch, tap Add 30 Seconds during the countdown, or access System Settings with Installer Code to change the default.
Added:
How Do I Clear a Duress Code Alarm on the 2GIG GC Touch?
To clear a duress alarm on the 2GIG GC Touch, tap the Notification icon, select the Alarm tab, and tap Clear next to the duress entry or tap Clear All.
Added:
How Do I Put the 2GIG GC Touch Into Wireless Learn Mode?
Put the 2GIG GC Touch into learn mode by accessing Sensor Settings in installer programming and selecting Quick Add or tapping the Learn button in Manual Add.
Added:
How Do I Power Down or Shut Off My 2GIG GC Touch Panel?
To power down the 2GIG GC Touch, remove the rear access cover and press the internal power button for 2 seconds. Select Shutdown from the menu that appears.
Added:
Can I Add a Smoke Detector to My 2GIG GC Touch System?
Yes, the 2GIG GC Touch supports wireless 345MHz smoke detectors. Add them through Sensor Settings using the Installer Code and set as a 24-Hour Fire zone type.
Added:
How Do I Power On the 2GIG GC Touch Panel for the First Time?
The 2GIG GC Touch powers on automatically when AC power is connected. The included 14VDC adapter starts the boot sequence without pressing any buttons.
Added:
How Do I Add a User Code to the 2GIG GC Touch System?
Add a user code to the 2GIG GC Touch through Master Settings and User Management. Enter a unique name and PIN for each user. Tap here to learn about user codes.
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