Frequently Asked Questions

What Causes an Arming Error on the Qolsys IQ5 NS System?
An arming error on the IQ5 NS occurs when sensors are open, an incorrect code is entered, or troubles exist. The Status LED flashes green when zones are open.
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How Do I Run Z-Wave Device Testing on the IQ5 NS Panel?
Run a Z-Wave test on the IQ5 NS by opening the IQ Installer app, connecting to the panel, navigating to Tests, then selecting Z-Wave Tests and pressing Run All.
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What Are the Arming Options on the Qolsys IQ5 NS System?
The IQ5 NS offers Arm Stay, Arm Away, No-Entry, and Night arming modes. Control via keypad, keyfob, IQ Remote, or Alarm.com app since there is no touchscreen.
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How Can I Disarm the IQ5 NS Home Security Alarm System?
Disarm the IQ5 NS remotely using the Alarm.com app, a paired PowerG key fob, or Bluetooth touchless disarming. The IQ5 NS has no touchscreen for disarming.
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How Do I Pair a Phone for Bluetooth Disarming on IQ5 NS?
Pair a phone for touchless disarming on the IQ5 NS by opening the IQ Installer app, navigating to Bluetooth Devices, and selecting Add Phone to begin pairing.
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How Do I Add a New User Code on the IQ5 NS Alarm Panel?
Add a new user code on the IQ5 NS by opening the IQ Installer app, connecting to the panel, then navigating to Configuration and selecting User Management.
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How Do I Run the WIFI Test on an IQ5 NS Security Panel?
Run a WIFI test on the IQ5 NS by opening the IQ Installer app, connecting to your panel, navigating to Tests, selecting WIFI Test, and pressing Start Test.
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How Do I Add a Door Sensor on the IQ5 NS Security Panel?
Add a door sensor to the IQ5 NS using the IQ Installer app. Open the app, navigate to Installation, Devices, Security Sensors to auto-learn or manually add.
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How Do I Run a Dual Path Connection Test on the IQ5 NS?
Run a dual path test on the IQ5 NS by opening the IQ Installer app, navigating to System Tests, then Dual Path Test. Press Start to verify the WIFI connection.
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What Is the Default Master Code for the IQ5 NS Alarm Panel?
The default Master Code on the IQ5 NS is 1234. This code should be changed right after installation to protect your security system from unauthorized access.
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