Frequently Asked Questions

Which Alarm.com Cameras are Supported by the 2GIG Edge for Panel Streaming?
The ADC-V515, ADC-V521IR, ADC-V522IR, ADC-V523, ADC-V622-WELL, ADC-V722W, ADC-V723, ADC-VC725, ADC-VC726, ADC-VC736, ADC-VC825, ADC-VC826, and ADC-VC836 all Edge stream. Read on.
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How Do I Connect My 2GIG Edge to WIFI?
To reach the Wireless Network Menu on a 2GIG Edge you must know the system's Master Code or Installer Code. It can be reached through Settings. Learn to pair a 2GIG Edge to a wireless network.
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How Do I Arm Away My 2GIG Edge?
The 2GIG Edge can be armed away at the panel, using an added wireless keypad, using an added wireless key fob, or remotely by using Alarm.com. Learn to arm away your 2GIG Edge.
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How Do I Change the Master Code On a 2GIG Edge?
Changing the Master Code on your 2GIG Edge is something you should do for security purposes. Don't leave it at the default MC of 1111. Learn to change your 2GIG Edge Master Code.
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How Do I Delete a Door/Window Sensor from My 2GIG Edge?
Door & window sensors are deleted from the 2GIG Edge like any other programmed sensor. You must access zone settings to reset a D/W zone. Learn to delete a d/w zone from the Edge.
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How Do I Bypass a Zone on the 2GIG Edge?
The 2GIG Edge has a Bypass Sensors Menu where you can bypass zones so that they are not active with the rest of the alarm system. Learn to bypass a 2GIG Edge system zone.
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How Do I Firmware Upgrade a 2GIG GC2e?
If your 2GIG GC2e Panel is connected with Alarm.com, then an update can be sent automatically. Or you can update manually using the Updater Tool or Cable. Learn to upgrade a GC2e.
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How Do I Send a Cell Test for a 2GIG Edge?
You will send a Cell Test on a 2GIG Edge when activating new monitoring service. It may also be done to test cell signals. Learn how to perform a Cell Test on a 2GIG Edge.
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How Do I Activate the 2GIG Edge System On Alarm.com?
Activating the 2GIG Edge for use with the Alarm.com platform will require that you provide the system's IMEI number to your monitoring provider. Learn to activate the 2GIG Edge.
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What Happens if the 2GIG Edge Loses A/C Power?
There is a battery inside the 2GIG Edge that will keep the system running if A/C power loss occurs. If both are lost, then the system will power down. Learn about the 2GIG Edge.
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