Frequently Asked Questions

Can I Use Cat-5 Cable For My Honeywell Alarm System?
It is possible to use Cat-5 for some aspects of alarm system wiring. Cat-5 is solid, 24 AWG, but if used correctly, it can suffice. Keep reading to learn more.
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Why Does My DSC Neo Show "Function Is Not Available"?
"Function is Not Available" is the DSC NEO's way of saying, "You can't enter programming now." This can occur for several reasons. Click here for full details.
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How Do I Connect a PROWLTOUCH Using Access Point Mode?
To pair the PROWLTOUCH with a PROSeries panel using AP Mode find the panel's info, and join its network on the keypad. Click this link for a full walkthrough.
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Which Keypad Is Compatible With A Qolsys IQ Panel 4?
The Qolsys IQ Panel 4 supports different keypad options. It can use either a touchscreen or a push-button keypad. Click here to learn about IQ Panel 4 keypads.
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How Do I Add the Zigbee Daughter Card to the IQ Panel 4?
Properly power down the panel. Expose the back side of the board. Insert the Zigbee card in the proper slot. Replace the cover and apply power. Click for more!
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How Do I Add A WIFI Thermostat to Total Connect 2.0?
Set up the WIFI thermostat per the manufacturer's guide. Log into TC2. Click Devices, then Manage Devices. Select your thermostat and log in. Read on for info.
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How is a Z-Wave Device Added To An LTEM-PA or LTEM-PV?
You must add a PROWIFIZW to the radio. Then, contact your alarm dealer and ask them to assist you with the inclusion process. Keep reading to learn more.
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What Motion Sensors Can I Use With A Qolsys IQ Panel 4?
The motion sensors that are compatible with a Qolsys IQ Panel 4 depend on the panel version. Each panel has unique capabilities. Click here for a full rundown.
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How Do I Add A Z-Wave Device To a Qolsys IQ4 NS?
There are multiple ways to add a Z-Wave device. You can use Alarm.com. You can also use the Qolsys IQ Installer Interface. Come along, we'll break it down.
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How Do I Setup A Qolsys IQ4 NS With The IQ Installer App?
Connect the panel to power, and turn it on. Then, using the IQ Installer Interface, scan the QR code on the panel or box to program. Keep reading for details.
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