Frequently Asked Questions

How do I wire a siren to a VISTAH3 panel?
To wire the VISTAH3 siren, connect siren positive to panel terminal 16 and negative to terminal 17. Connect the included resistor in parallel. Details here.
Added:

How do I wire a VISTAH3 for power?
To wire the First Alert VISTAH3 power, plug the DC adaptor into an outlet near the panel. Observe proper polarity, and wire length limits. Get full steps here.
Added:

How do I integrate a PRO Series Alarm with Control4?
Verify all the prerequisites are met, then have your alarm dealer enable the Control4 integration. Your Control4 dealer can then pair the systems. Click here!
Added:

How Do I Integrate an IQ4 NS Panel and Control 4?
Access the IQ4 NS using the Installer App. Enable Control 4 and 6-digit codes. Locate the panel's secure token and enter it in Composer. Click for full details.
Added:

How Do I Perform Smoke Reset on a VISTA-20P Via a 4204?
Wire and address the 4204 module to the VISTA-20P. Connect the positive (+) leg of smoke power through a selected relay. Program for smoke reset. Details here.
Added:

How Do I Enable Alarm.com for Apple CarPlay?
Log in to Alarm.com on your iOS device. Connect your device to your vehicle's display. Within CarPlay, the Alarm.com icon should be visible. Get details here.
Added:

How Do I Test the PGP9986 Water Tile?
You can test the PowerG signal level using the IQ4 panel. Perform a functional test using a bit of water and/or a cold environment. Keep reading to learn more.
Added:

How Do I Factory Default The DSC PGP9986 Water Tile?
To set a Water Tile to default, press the button until the LED lights, release, then press again. Three flashes of the red LED indicate default. Click for more.
Added:

How Do I Install the PowerG+ Water Tile (PGP9986)?
Choose your scenario, you can use the water tile alone or with a probe/cable. Mount the device then enroll into the alarm panel. Click here to learn more.
Added:

Is A 2GIG Edge Compatible w/ All 2GIG Smokes/Heats?
Yes, all 2GIG sensors made in 2024 and before are compatible with a 2GIG Edge. Some early peripherals, such as keypads are not compatible. Read on for details.
Added: