Alarm Monitoring Communicators Frequently Asked Questions

Does 2GIG Have Crash & Smash protection?
All panels that are supported on the Alarm.com platform can be enabled with the Crash & Smash feature. This includes the 2GIG GC2 and GC3 security systems.
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Will the Central Station Call Me if I Disarm My Alarm just After a False Alarm?
There is a possibility, when you disarm immediately after a false alarm, that the central station will see the cancellation signal, and not call you. Read on!
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What Is the City ID on Honeywell Total Connect?
The City ID is used by the alarm dealer to create a Total Connect account, and is never used by the end-user. Learn more about the City ID by reading here.
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Does Total Connect Work on My Phone?
Total Connect will work on an iOS or Android device. To learn more about Total Connect, how to access it, and the features it offers, continue reading.
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Which TC2 Chipset Revision Will Get Me Total Connect Compatibility?
Find out which TC2 chipset revision will provide Total Connect Compatibility
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iGSMHS4G vs 7847i
A 7847i is an IP-only, Total Connect communicator. An iGSMHS4G is a high security IP/Cellular communicator. Discover which communicator is right for you!
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How Do I Install a CDMA Module Into My Lyric Gateway?
Installing the Lyric-CDMA into the Lyric Gateway.
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Can I Update The Revision On My VISTA 20P?
Find out if you can update the revision on a Vista-20P
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Can I Activate A GSMX4G If I'm Not A Dealer?
Find out if a GSMX4G can be activated if you are not a dealer
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How Does the 3GL GSM Work in a Honeywell L7000?
Find out how the 3GL works in a Honeywell L7000
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