Alarm Monitoring Communicators Frequently Asked Questions

Can I Change the Honeywell VISTA 21iP’s PROM Chip?
Honeywell offers the V21iPUPG, which allows an older VISTA 21iP to use Total Connect 2.0 if an external communicator is added. Find out if you can change the VISTA 21iP PROM Chip.
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How Do I Convert my Landline Security System to Work w/ Cellular?
Converting a landline security system to cellular is easy. The process involves obtaining a cellular communicator and switching to a monitoring plan that includes cellular service. The cellular module will then need to be activated. Learn more about converting a security system to cellular.
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What is the Best No-contract Alarm Company?
With our affordable monthly rates, outstanding service and technical support and non-restrictive policies, Alarm Grid is the best no-contract Alarm Company.
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Does 2GIG Have Crash & Smash protection?
All panels that are supported on the Alarm.com platform can be enabled with the Crash & Smash feature. This includes the 2GIG GC2 and GC3 security systems.
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Will the Central Station Call Me if I Disarm My Alarm just After a False Alarm?
There is a possibility, when you disarm immediately after a false alarm, that the central station will see the cancellation signal, and not call you. Read on!
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What Is the City ID on Honeywell Total Connect?
The City ID is used by the alarm dealer to create a Total Connect account, and is never used by the end-user. Learn more about the City ID by reading here.
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Does Total Connect Work on My Phone?
Total Connect will work on an iOS or Android device. To learn more about Total Connect, how to access it, and the features it offers, continue reading.
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Which TC2 Chipset Revision Will Get Me Total Connect Compatibility?
Find out which TC2 chipset revision will provide Total Connect Compatibility
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iGSMHS4G vs 7847i
A 7847i is an IP-only, Total Connect communicator. An iGSMHS4G is a high security IP/Cellular communicator. Discover which communicator is right for you!
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How Do I Install a CDMA Module Into My Lyric Gateway?
Installing the Lyric-CDMA into the Lyric Gateway.
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