Apartment Security Systems Frequently Asked Questions

How Do I Connect a Qolsys IQ Panel 2 to Phone Line Monitoring?
Phone line monitoring service cannot be used with the Qolsys IQ Panel 2, but it can use a dual-path setup that features cellular and WIFI. Learn more about the IQ Panel 2.
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How Do I Get Remote Access to a Qolsys IQ Panel 2?
A user can gain remote access to a Qolsys IQ Panel 2 by using the Alarm.com interactive service. This requires a cellular monitoring plan. Learn more about the IQ Panel 2.
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Will a DSC Impassa Work w/ a Phone Line?
By default, a DSC Impassa is designed to work with a phone line. But we recommend upgrading to cellular on the system to improve reliability. Learn more about the DSC Impassa.
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Will an Interlogix Simon XT Work w/ Apple HomeKit?
A Simon XT cannot be used with Apple HomeKit because HomeKit does not support Alarm.com. But it can be used with Google Home or Amazon Alexa. Learn more about the Simon XT.
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How Do I Change the Date and Time on a Qolsys IQ Panel 2?
The date and time can be changed on a Qolsys IQ Panel 2 by accessing system Dealer Settings. The Dealer Code is required. Learn how to change the date and time for the system.
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Can I Change the Volume of a Qolsys IQ Panel 2?
The volume for an IQ Panel 2 can be changed from within Advanced Settings. There are volume options for voices, chimes and media. Learn how to adjust the volume for an IQ Panel 2.
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How Do I Add a Key Fob to a DSC Impassa?
A key fob can be added to a DSC Impassa by putting the system in its wireless enrollment mode and then holding a button on the keyfob for three seconds. Learn how to add a key fob.
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How Do I Program a DSC WS4949 Key Fob to a DSC Impassa?
A WS4949 key fob is enrolled with a DSC Impassa by activating its wireless enrollment mode and then holding a button on the device for three seconds. Learn how to enroll a WS4949.
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Is there a Peripheral Keypad for the DSC Impassa?
DSC offers the WT5500 and the WTK5504 keypads for the Impassa. Up to four total keypads can be enrolled with a single DSC Impassa. Learn more about the Impassa and its keypads.
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How Do I Get Power to a DSC Impassa?
A DSC Impassa receives power from a plug-in AC transformer and a backup battery. A 2-conductor wire connects the transformer and the panel. Learn how to power a DSC Impassa.
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