Apartment Security Systems Frequently Asked Questions

Can I Change the Volume of a Qolsys IQ Panel 2?
The volume for an IQ Panel 2 can be changed from within Advanced Settings. There are volume options for voices, chimes and media. Learn how to adjust the volume for an IQ Panel 2.
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How Do I Change the Date and Time on a Qolsys IQ Panel 2?
The date and time can be changed on a Qolsys IQ Panel 2 by accessing system Dealer Settings. The Dealer Code is required. Learn how to change the date and time for the system.
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Will an Interlogix Simon XT Work w/ Apple HomeKit?
A Simon XT cannot be used with Apple HomeKit because HomeKit does not support Alarm.com. But it can be used with Google Home or Amazon Alexa. Learn more about the Simon XT.
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Will a DSC Impassa Work w/ a Phone Line?
By default, a DSC Impassa is designed to work with a phone line. But we recommend upgrading to cellular on the system to improve reliability. Learn more about the DSC Impassa.
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Is there a Peripheral Keypad for the DSC Impassa?
DSC offers the WT5500 and the WTK5504 keypads for the Impassa. Up to four total keypads can be enrolled with a single DSC Impassa. Learn more about the Impassa and its keypads.
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How Do I Add a Key Fob to a DSC Impassa?
A key fob can be added to a DSC Impassa by putting the system in its wireless enrollment mode and then holding a button on the keyfob for three seconds. Learn how to add a key fob.
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How Do I Get Power to a DSC Impassa?
A DSC Impassa receives power from a plug-in AC transformer and a backup battery. A 2-conductor wire connects the transformer and the panel. Learn how to power a DSC Impassa.
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How Many Wireless Zones Are On a DSC Impassa?
The DSC Impassa provides support for 64 wireless zones. The system is designed to work with legacy DSC 433 MHz Sensors. Learn more about the DSC Impassa Alarm System.
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Will a DSC Impassa Work w/ Apple HomeKit?
A DSC Impassa cannot be set up to work with Apple Homekit. Apple has not made HomeKit compatible with Alarm.com. Learn more about the DSC Impassa and Apple Homekit.
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Will a DSC Impassa Work w/o a Phone Line?
If a DSC Impassa has an active cellular connection, it can receive monitoring service without a phone line. Find out how to provide monitoring for a DSC Impassa System.
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