Business Security Systems Frequently Asked Questions

Can I Get Notified by My VISTA When an Alarm is Set Off?
A user can choose to receive text and email alerts from Total Connect that will notify them whenever an alarm event occurs on their VISTA system. To do this, the VISTA system must first be set up with the Total Connect platform. An internet or cellular connection is needed to connect to the service.
Added:

How Do I Check the Firmware Version on My 2GIG GC3?
The current Firmware Version of your 2GIG GC3 system can be found under System Info And Usage which can be accessed from the home screen of the GC3 panel.
Added:

How Do I Program a Wireless Zone on My Honeywell VISTA-21iP?
On the Vista-21iP, wireless zones are programmed through the *56 zone programming menu. You will need an Alpha Keypad, such as the 6160RF to program zones.
Added:

How Do I Program the Alpha on My VISTA Panel?
Enter program mode, then press *82 to enter Alpha Descriptor Programming. Each zone can have up to a three word descriptor. Custom words can also be created.
Added:

How Do I Program the Alpha on My VISTA Panel?
Enter program mode, then press *82 to enter Alpha Descriptor Programming. Each zone can have up to a three word descriptor. Custom words can also be created.
Added:

Can I Use a Qolsys IQ Panel 2 w/o Alarm.com?
While the IQ Panel 2 can technically be used without Alarm.com, this is not recommended. Alarm.com is needed to notify the user about any alarms that occur.
Added:

How Do I Connect My iPhone to a 2GIG GC3?
An iPhone can be connected to a 2GIG GC3 system through the Alarm.com platform. Your system will need to be activated with Alarm.com in order to do this.
Added:

How Do I Cut the Time Delay on My Honeywell Lynx Touch Alarm System?
In order to cut the time delay on a Honeywell alarm system, the user must access the program menu and adjust the entry and exit delays to the desired length.
Added:

How do I set up GeoFence arming reminders on an iOS device in TC2.0?
GeoFence arming reminders alert when an associated device leaves the designated area, and the system is not armed. Learn to create a GeoFence arming reminder.
Added:

Will the Nest Work w/ the Honeywell Lyric?
The Honeywell Lyric can't pair with Nest products. It pairs with the Lyric Round WIFI Thermostat and the Honeywell ZWSTAT. Learn about Honeywell compatibility.
Added: