Dual-Path Alarm Communicators Frequently Asked Questions

How Does the Qolsys IQ Panel 2 Communicate with Alarm.com?
The Qolsys IQ Panel 2 can communicate with Alarm.com using a cellular or an internet connection. Cellular communication is required for use with Alarm.com.
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Can I Use WIFI as Primary and GSM as Backup on my Qolsys IQ Panel 2?
When Qolsys panels have both WIFI and Cellular enabled, all signals are sent on all available paths. The signal received first is processed and forwarded to the monitoring station, the second signal is ignored. In this way, all signals take the fastest path available. Read on to learn more.
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What Happens to a Qolsys IQ Panel 2 When the Internet Goes Down?
A Qolsys IQ Panel 2 will appear unaffected when the internet goes down, as this connection is not supervised by the panel. This is because the system requires cellular communication for monitoring and remote services. The WIFI connection is more for convenience. Read on to find out more.
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Will the Central Station Call Me if I Disarm My Alarm just After a False Alarm?
There is a possibility, when you disarm immediately after a false alarm, that the central station will see the cancellation signal, and not call you. Read on!
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What Is the City ID on Honeywell Total Connect?
The City ID is used by the alarm dealer to create a Total Connect account, and is never used by the end-user. Learn more about the City ID by reading here.
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Can I use an RJ31X to Connect 2GIG GC3 to a Phone Line?
Does the 2GIG GC3 support central station communication via POTS Line?
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Honeywell iGSMHS4G vs GSMV4G
Learn about the differences between Honeywell iGSMHS4g vs GSMV4G
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How do I install a Honeywell iGSMV4G on a VISTA-128BPT?
Learn how to connect your iGSMV4G to the VISTA-128BPT alarm system!
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Does the Lyric security system need internet?
Using the Lyric with or without Internet
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How do I know if my security system's dialer is bad?
Verify the panel's dialer is working.
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