Monitored Home Security Systems Frequently Asked Questions

How Do I Answer a Doorbell Camera on the IQ5 Hub Panel?
Answer a doorbell camera call on the IQ5 Hub with the Live Answer feature. When someone rings the bell, a notification appears. Select Answer to see and talk.
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What Is the Default Master Code for the IQ5 Hub System?
The default Master Code on the IQ5 Hub is 1234. This code should be changed immediately after installation to protect your system from unauthorized access.
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What Is Two-Way Voice on the IQ5 Hub Alarm Security System?
Two-Way Voice on the Qolsys IQ5 Hub uses the panel built-in microphone and speakers to connect you live with your monitoring station when an alarm triggers.
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Which Battery Pack is Compatible with the 2GIG GC Touch Panel?
The 2GIG GC Touch uses the 2GIG-TOUCH-BATT, a Lithium Polymer 2500mAh battery. This backup battery sits inside the panel and recharges from the AC power.
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How Do I Find the IMEI Number on My IQ5 Hub Security Panel?
Learn how to find the IMEI number on the IQ5 Hub. Check the back label, the original box, or navigate to Advanced Settings and touch About to locate it.
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How Do I Find the IMEI Number on the IQ Panel 5 System?
Learn how to find the IMEI number on the IQ Panel 5. Check the back label, the original box, or navigate to Advanced Settings and touch About to locate it.
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How Do I Connect the IQ5 Hub Panel to My Home WIFI Network?
Learn how to connect the IQ5 Hub to your WIFI network. Navigate to Advanced Settings, select Wi-Fi, choose your network from the list, and enter your password.
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How Do I Connect the IQ Panel 5 to My Home WIFI Network?
Learn how to connect the IQ Panel 5 to your home WIFI. Navigate to Advanced Settings, select Wi-Fi, pick your network from the list, and enter your password.
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How Do I Add a New Sensor to the IQ Panel 5 Security System?
Add a sensor to the IQ Panel 5 by swiping down from the home screen, selecting Settings, entering Installer Code 1111, then navigating to Security Sensors.
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How Do I Delete a Sensor on the IQ Panel 5 Security System?
Delete a sensor from the IQ Panel 5 by swiping down, selecting Settings, entering Installer Code, then going to Devices, Security Sensors, and Delete/Replace.
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