PowerG Control Panels Frequently Asked Questions
How Do I Run a Z-Wave Device Test on the IQ5 Hub Panel?
Run a Z-Wave test on the IQ5 Hub by going to Settings, Advanced Settings, entering code 1111, then selecting System Tests > Z-Wave Tests to check all devices.
How Many Z-Wave Thermostats Can the IQ5 Hub Support?
The IQ5 Hub supports up to 40 Z-Wave thermostats. This limit is configurable via Z-Wave settings. Control thermostats from the panel or using the Alarm.com app.
How Do I Clear Messages From the IQ5 Hub Message Center?
To clear messages from the IQ5 Hub Message Center, touch the message icon, select a message, and touch OK. Use Acknowledge All to clear all messages at once.
Why Aren't My PowerG Sensors Working After Replacing My IQ Panel 2 Plus?
When replacing an IQ2+, you must follow a special process to sync PowerG Sensors and fix the "Not Networked" condition. Learn to fix the "Not Networked" error for PowerG Sensors.
Why are the Disarm Photos so Dark on My Qolsys IQ Panel 2 Plus?
In some cases, plastic film might be covering the Qolsys IQ Panel 2 Plus front camera lens. Photos will appear dark if it is left on. Learn how to fix dark photos on the IQ2+.
How Do I Walk Test a Qolsys IQ Panel 2 Plus?
There is a System Tests Menu on the Qolsys IQ Panel 2 Plus that can be used for checking sensor signal strength among other things. Learn how to Walk Test a Qolsys IQ Panel 2.
How Do I Enroll a PowerG Sensor to a DSC PowerSeries NEO?
Programming menu 804 lets you auto-enroll sensors to a PowerSeries NEO. The panel must have an added transceiver module. Learn how to add PowerG Sensors to a DSC PowerSeries NEO.
Does PowerG Prevent RF Jamming?
PowerG Sensors use Frequency Hopping Spread Spectrum (FHSS) to overcome RF jamming attacks. These attacks can disable other sensors. Learn how PowerG Sensors prevent RF jamming.
How Do I Enroll My PowerG Wireless Sensor?
The enrollment function on a PowerG Sensor is often activated by inserting fresh batteries or by pressing and holding an enrollment button. Learn how to enroll your PowerG Sensor.
How Do I Factory Default a PowerG Sensor?
By factory defaulting a PowerG Sensor, you can successfully add it to a new system without deleting it from the old one. Learn how to perform a factory reset for a PowerG Sensor.
Run a Z-Wave test on the IQ5 Hub by going to Settings, Advanced Settings, entering code 1111, then selecting System Tests > Z-Wave Tests to check all devices.
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How Many Z-Wave Thermostats Can the IQ5 Hub Support?
The IQ5 Hub supports up to 40 Z-Wave thermostats. This limit is configurable via Z-Wave settings. Control thermostats from the panel or using the Alarm.com app.
Added:
How Do I Clear Messages From the IQ5 Hub Message Center?
To clear messages from the IQ5 Hub Message Center, touch the message icon, select a message, and touch OK. Use Acknowledge All to clear all messages at once.
Added:
Why Aren't My PowerG Sensors Working After Replacing My IQ Panel 2 Plus?
When replacing an IQ2+, you must follow a special process to sync PowerG Sensors and fix the "Not Networked" condition. Learn to fix the "Not Networked" error for PowerG Sensors.
Added:
Why are the Disarm Photos so Dark on My Qolsys IQ Panel 2 Plus?
In some cases, plastic film might be covering the Qolsys IQ Panel 2 Plus front camera lens. Photos will appear dark if it is left on. Learn how to fix dark photos on the IQ2+.
Added:
How Do I Walk Test a Qolsys IQ Panel 2 Plus?
There is a System Tests Menu on the Qolsys IQ Panel 2 Plus that can be used for checking sensor signal strength among other things. Learn how to Walk Test a Qolsys IQ Panel 2.
Added:
How Do I Enroll a PowerG Sensor to a DSC PowerSeries NEO?
Programming menu 804 lets you auto-enroll sensors to a PowerSeries NEO. The panel must have an added transceiver module. Learn how to add PowerG Sensors to a DSC PowerSeries NEO.
Added:
Does PowerG Prevent RF Jamming?
PowerG Sensors use Frequency Hopping Spread Spectrum (FHSS) to overcome RF jamming attacks. These attacks can disable other sensors. Learn how PowerG Sensors prevent RF jamming.
Added:
How Do I Enroll My PowerG Wireless Sensor?
The enrollment function on a PowerG Sensor is often activated by inserting fresh batteries or by pressing and holding an enrollment button. Learn how to enroll your PowerG Sensor.
Added:
How Do I Factory Default a PowerG Sensor?
By factory defaulting a PowerG Sensor, you can successfully add it to a new system without deleting it from the old one. Learn how to perform a factory reset for a PowerG Sensor.
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