Small Business Security Systems Frequently Asked Questions

How Do I Set Up Multi-System Access to Alarm.com Using the Mobile App?
Alarm.com allows you to set up access to multiple security systems from one login username. Learn how you can set up multi system access for Alarm.com from the mobile app.
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What Is the Difference Between ETL Listed and UL Listed?
If a product is UL listed or ETL listed, then it has been tested and approved by a Nationally Recognized Testing Laboratory. Learn about being ETL Listed versus UL Listed.
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What are Some Troubleshooting Methods for a Lyric Using Apple HomeKit?
When using a Lyric Alarm System with Apple HomeKit, you may experience some issues that require troubleshooting. Follow this guide to troubleshoot a Lyric using Apple HomeKit.
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Can I Use the Qolsys IQ Hardwire 16-F to Power My Alarm Panel?
The Qolsys IQ Hardwire 16-F Wired to Wireless Converter needs its own transformer and backup battery. It cannot be used to power a panel. Learn about the Qolsys IQ Hardwire 16-F.
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How Do I Clear a Reporter Failure Condition From a Honeywell Lyric Controller?
The Lyric shows a Reporter Failure Trouble if it is unable to send a report to AlarmNet via the enabled communication path within a set time. Learn about this error message.
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How Do I Clear a Check 950 Comm Trouble On a Honeywell Lyric Controller?
A Lyric System showing 950 Comm Trouble is either not properly registered, or it has experienced an extended WIFI and/or cellular outage. Learn about Check 950 Comm Trouble.
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How Do I Check If the Tamper Switch On My Lyric Controller Is Bad?
If the tamper switch on a Lyric Panel isn't functional, then the system might display a Check 900 Cover Tamper Trouble. Learn how to check if your Lyric has a bad tamper switch.
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How Do I Clear a Check 990 RF Jam On a Honeywell Lyric Controller?
The reason a Check 990 RF Jam trouble will show up on a Lyric is because continuous 2.4 GHz signals are blocking signals from SiX Sensors. Learn about Check 990 RF Jam on a Lyric.
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How Do I Clear a Check 988 RF Jam On a Honeywell Lyric Controller?
The Lyric will show a 988 RF Jam trouble condition if the panel is constantly being sent 345 MHz signals to block Honeywell 5800 Sensors. Learn about 988 RF Jam on a Lyric.
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How Do I Clear a Check 901 Expansion Module Tamper On a Honeywell Lyric Controller?
The Lyric has a side slot where you insert a cellular module. If this side slot cover is removed, then a Check 901 Trouble will appear. Learn how to clear a Check 901 Trouble.
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