Smart Locks Frequently Asked Questions

How Do I Remove a Z-Wave Device from a 2GIG Edge?
Clearing a Z-Wave device is usually done before adding it to a network, or if you no longer intend on using that Z-Wave device. Learn to clear a Z-Wave device from the 2GIG Edge.
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How Do I Add a Z-Wave Device to a 2GIG Edge?
A Z-Wave device paired with the 2GIG Edge can be operated from the panel, or remotely from Alarm.com if the system is monitored. Learn to pair a Z-Wave device with the 2GIG Edge.
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Can Security Systems be Used for Access Control?
Security systems support basic access control by interfacing with Z-Wave door locks. A programmed lock can be operated from the panel or a mobile app. Learn about access control.
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How Do I Pair a Z-Wave Device to the 2GIG GC2e?
The 2GIG GC2e has a built-in Z-Wave Plus controller for adding Z-Wave home automation devices. Learn how to pair a Z-Wave device with your 2GIG GC2e.
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Can I Have My VISTA System Automatically Disarm When I Unlock My Z-Wave Lock?
For an older gen Tuxedo Touch, you can have a standard Z-Wave lock serve as a trigger to have a system disarm automatically when you unlock the lock. Learn to set up lock scenes.
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How Do I Exclude a Schlage Z-Wave Lock from the Honeywell Lyric?
Each Schlage Z-Wave Door Lock has a unique programming code found underneath the device's main cover. You use this code when excluding/including. Learn how to exclude a Schlage Z-Wave Lock.
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Can I Use the August Smart Lock With a Z-Wave Controller?
The non-Pro version of the August Smart Lock cannot do Z-Wave and will not work with a Z-Wave controller. Only the August Smart Lock Pro can do that. Learn about August Locks.
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How Do I Exclude a Kwikset Z-Wave Lock from the Honeywell Lyric?
Excluding your Kwikset Z-Wave Lock is necessary if you want to pair it with a new Z-Wave network. Learn how to exclude your Kwikset Lock from your Honeywell Lyric System.
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How Do I Include a Kwikset Z-Wave Lock w/ the Honeywell Lyric?
Kwikset Z-Wave Locks have an inclusion/exclusion button that makes them easy to pair with the Lyric Alarm System. Learn how to include your Kwikset Z-Wave Lock with your Lyric.
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How Do I Exclude My August Smart Lock Pro From My Honeywell Lyric?
You may need to exclude your August Smart Lock Pro from your Lyric System if you are hoping to add it to a new Z-Wave network. Learn how to exclude the August Smart Lock Pro.
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