Smart Locks Frequently Asked Questions

How Do I Connect the August Smart Lock Pro to a WIFI Network?
To connect the August Smart Lock Pro to a WIFI Network, you will need an August Connect WIFI Bridge. The pairing is done through the August App. Learn about the Smart Lock Pro.
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How Do I Factory Default My Schlage Z-Wave Lock?
To factory default a Schlage Z-Wave Lock, power down the device. Then hold down the Schlage button while power is being reapplied. Learn how to factory default your Schlage Lock.
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How Do I Exclude My Schlage Z-Wave Lock?
Excluding your Schlage Z-Wave Lock is an important step before trying to pair the device with a Z-Wave network. Learn how you can exclude your Schlage Z-Wave Door Lock.
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How Do I Include My Schlage Z-Wave Lock?
Each Schlage Z-Wave Lock has a programming code that is used to add and remove the device from the Z-Wave network. Learn how to include your Schlage Z-Wave Lock into your network.
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How Do I Connect My August Smart Lock Pro with the August Home App?
Connecting your August Smart Lock Pro with the August Home App is very easy. You will need an Android or iOS device with Bluetooth enabled. Learn to pair an August Smart Lock Pro.
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How Do I Factory Default My August Smart Lock Pro?
There is an option within the August Home App for performing a factory reset. Doing this will restore the lock to its original condition. Learn to factory reset your August Lock.
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How Do I Exclude My August Smart Lock Pro?
If your August Smart Lock Pro is paired with a Z-Wave network, then you can use the August Home App to clear it from the network. Learn how to exclude your August Smart Lock Pro.
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How Do I Include My August Smart Lock Pro?
An August Smart Lock Pro can be included with a Z-Wave network using the August Home App on the user's Android or iOS device. Learn how to include your August Smart Lock Pro.
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How Do I Factory Default My Yale Z-Wave Lock?
When you factory reset your Yale Z-Wave Lock, the Master PIN Code will be reset, and all Z-Wave settings will be lost. Learn to reset your Yale Z-Wave Lock to factory default.
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How Do I Exclude My Yale Z-Wave Lock?
It is good practice to clear a Z-Wave Lock before pairing it. Put the system in its Z-Wave exclusion mode, and activate the lock's exclusion mode. Learn to exclude your Yale Lock.
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