Wireless Touchscreen Alarm Panels Frequently Asked Questions
Why Can't I Pair a PROWLTOUCH to a PROA7 or PROA7PLUS?
The ProSeries panel and the PROWLTOUCH find each other using a service called "Bonjour" or mDNS. Not all routers handle this well. Learn to overcome this issue.
How Do I Power Down My PROA7 Security System?
To power down the Honeywell Home PROA7 system, first, open the system and disconnect the battery. AC power will be disconnected in one of two ways. Keep reading.
Why Does My Honeywell Lyric Security Panel Reset Often?
A Lyric Controller can reset for several reasons. Power wiring, an old worn-out battery, or WIFI issues can cause unexpected resets. Keep reading to learn more.
How Do I Add GD00Z-8-GC Garage CNTRL to ProA7/ProA7Plus?
Note the DSK Pin, then mount the hardware. Put the panel into inclusion mode then press the Link button on the GD00Z-8-GC. Enter the Pin when prompted by the panel. Learn more.
How Do I Upgrade My 2GIG Edge Panel's Firmware?
The 2GIG Edge can be updated using a USB drive, or over-the-air (OTA) via Alarm.com. OTA updates via WIFI are free and updates via cellular incur a small charge. Learn more!
How Do I Update the Firmware On My 2GIG GC3?
Download the update files to the root directory of a USB drive. Plug the drive into the port on top of the GC3 panel. When prompted, press Update and enter a proper code. Read on.
How Do I Reset the Master Code on a Resideo PROA7C Security System?
The Master Code on a PROA7C can be set back to 1234 using the current Master Code, or you can use the Installer Code to factory default the system and reset the code. Learn more.
How Do I Get Into Programming On My PROA7PLUS?
Programming access is available on ProSeries System Update Version 3.591.92.0 and higher. Learn how you can get into programming mode on your PROA7PLUS Security System.
How Do I Clear a Tamper Error On My Honeywell Home PROA7?
A tamper error will appear if a PROA7 or PROA7C is taken off its backplate. Fix by putting the panel on its backplate and acknowledging the trouble. Learn to clear tamper trouble.
How Do I Clear a Tamper Error On My Honeywell Home PROA7PLUS?
A tamper error on the Honeywell Home PROA7PLUS will go away once you properly close the panel and acknowledge the trouble condition. Learn to clear a tamper on a PROA7PLUS.
The ProSeries panel and the PROWLTOUCH find each other using a service called "Bonjour" or mDNS. Not all routers handle this well. Learn to overcome this issue.
Added:
How Do I Power Down My PROA7 Security System?
To power down the Honeywell Home PROA7 system, first, open the system and disconnect the battery. AC power will be disconnected in one of two ways. Keep reading.
Added:
Why Does My Honeywell Lyric Security Panel Reset Often?
A Lyric Controller can reset for several reasons. Power wiring, an old worn-out battery, or WIFI issues can cause unexpected resets. Keep reading to learn more.
Added:
How Do I Add GD00Z-8-GC Garage CNTRL to ProA7/ProA7Plus?
Note the DSK Pin, then mount the hardware. Put the panel into inclusion mode then press the Link button on the GD00Z-8-GC. Enter the Pin when prompted by the panel. Learn more.
Added:
How Do I Upgrade My 2GIG Edge Panel's Firmware?
The 2GIG Edge can be updated using a USB drive, or over-the-air (OTA) via Alarm.com. OTA updates via WIFI are free and updates via cellular incur a small charge. Learn more!
Added:
How Do I Update the Firmware On My 2GIG GC3?
Download the update files to the root directory of a USB drive. Plug the drive into the port on top of the GC3 panel. When prompted, press Update and enter a proper code. Read on.
Added:
How Do I Reset the Master Code on a Resideo PROA7C Security System?
The Master Code on a PROA7C can be set back to 1234 using the current Master Code, or you can use the Installer Code to factory default the system and reset the code. Learn more.
Added:
How Do I Get Into Programming On My PROA7PLUS?
Programming access is available on ProSeries System Update Version 3.591.92.0 and higher. Learn how you can get into programming mode on your PROA7PLUS Security System.
Added:
How Do I Clear a Tamper Error On My Honeywell Home PROA7?
A tamper error will appear if a PROA7 or PROA7C is taken off its backplate. Fix by putting the panel on its backplate and acknowledging the trouble. Learn to clear tamper trouble.
Added:
How Do I Clear a Tamper Error On My Honeywell Home PROA7PLUS?
A tamper error on the Honeywell Home PROA7PLUS will go away once you properly close the panel and acknowledge the trouble condition. Learn to clear a tamper on a PROA7PLUS.
Added: