Wireless Touchscreen Alarm Panels Frequently Asked Questions
How Do I Put the 2GIG GC Touch Into Wireless Learn Mode?
Put the 2GIG GC Touch into learn mode by accessing Sensor Settings in installer programming and selecting Quick Add or tapping the Learn button in Manual Add.
How Do I Power Down or Shut Off My 2GIG GC Touch Panel?
To power down the 2GIG GC Touch, remove the rear access cover and press the internal power button for 2 seconds. Select Shutdown from the menu that appears.
How Do I Program a Wireless Key Fob Into a 2GIG GC Touch?
Program a key fob on the 2GIG GC Touch by accessing Sensor Settings, selecting an empty zone, then choosing Key fob as the device type and learning the TXID.
Does the 2GIG GC Touch Require An Internet Connection?
No, the 2GIG GC Touch can work without internet by using built-in 4G/LTE cellular. WIFI is recommended as primary, but cellular provides backup communication.
How Do I Find the IMEI Number for a 2GIG GC Touch Panel?
Find the IMEI on a 2GIG GC Touch by tapping Settings, entering your Installer or Master Code, then navigating to Equipment Management and Panel Information.
How Do I Delete a Door/Window Sensor from My 2GIG GC Touch?
Delete a door/window sensor from GC Touch by accessing Installer Settings, tapping Sensor Settings, tapping the zone, then Reset. Click here for a walkthrough.
How Do I Register the SIM Card on the 2GIG GC Touch?
Your alarm dealer creates the account within Alarm.com, after you provide the Serial Number. Then you must test. Click here to see how to register a GC Touch.
How Do I Replace the Battery in the 2GIG GC Touch?
To safely replace the backup battery in your 2GIG GC Touch panel, open the case, remove the existing battery and install the new one. Click here for details.
How Do I Install the 2GIG GC Touch Panel on the Wall?
Learn how to mount the 2GIG GC Touch security panel on a wall, from opening the case to fastening the back plate and restoring power for a clean installation.
What Sensors Are Compatible With the 2GIG GC Touch?
Learn which sensors work with the 2GIG GC Touch panel, including 345 megahertz sensors, eSeries encrypted sensors, and keyfobs for secure protection today.
Put the 2GIG GC Touch into learn mode by accessing Sensor Settings in installer programming and selecting Quick Add or tapping the Learn button in Manual Add.
Added:
How Do I Power Down or Shut Off My 2GIG GC Touch Panel?
To power down the 2GIG GC Touch, remove the rear access cover and press the internal power button for 2 seconds. Select Shutdown from the menu that appears.
Added:
How Do I Program a Wireless Key Fob Into a 2GIG GC Touch?
Program a key fob on the 2GIG GC Touch by accessing Sensor Settings, selecting an empty zone, then choosing Key fob as the device type and learning the TXID.
Added:
Does the 2GIG GC Touch Require An Internet Connection?
No, the 2GIG GC Touch can work without internet by using built-in 4G/LTE cellular. WIFI is recommended as primary, but cellular provides backup communication.
Added:
How Do I Find the IMEI Number for a 2GIG GC Touch Panel?
Find the IMEI on a 2GIG GC Touch by tapping Settings, entering your Installer or Master Code, then navigating to Equipment Management and Panel Information.
Added:
How Do I Delete a Door/Window Sensor from My 2GIG GC Touch?
Delete a door/window sensor from GC Touch by accessing Installer Settings, tapping Sensor Settings, tapping the zone, then Reset. Click here for a walkthrough.
Added:
How Do I Register the SIM Card on the 2GIG GC Touch?
Your alarm dealer creates the account within Alarm.com, after you provide the Serial Number. Then you must test. Click here to see how to register a GC Touch.
Added:
How Do I Replace the Battery in the 2GIG GC Touch?
To safely replace the backup battery in your 2GIG GC Touch panel, open the case, remove the existing battery and install the new one. Click here for details.
Added:
How Do I Install the 2GIG GC Touch Panel on the Wall?
Learn how to mount the 2GIG GC Touch security panel on a wall, from opening the case to fastening the back plate and restoring power for a clean installation.
Added:
What Sensors Are Compatible With the 2GIG GC Touch?
Learn which sensors work with the 2GIG GC Touch panel, including 345 megahertz sensors, eSeries encrypted sensors, and keyfobs for secure protection today.
Added: